Fairfield Inn & Suites El Dorado

Front desk was so sweet and helpful. When I called to make the reservation they went out of their way to make sure we got the room we needed. A king bed with complete handicap bathroom. Grab bars for toilet and shower was absolutely amazing! no lip to trip on and fold down seat. When we come back to visit our daughter we will definitely stay here again!

This Fairfield in is located north of the downtown area away from many of the other hotels that are southeast of town. This area is lacking in good dining options so we made sure to eat downtown (which was dead on a Sunday evening). Once again while checking-in I asked about a Gold member upgraded room. The clerk gave a lame excuse about people still having to check in later and did not even look. You could tell she did not want to bother. As I guessed the place was practically empty. In the early morning there were less than 20 cars in the parking lot. I complained to the front desk in the morning and they apologized since I am pretty sure I was right about availability of bigger rooms for an upgrade. Anyway the hotel is newer and the room and bath were in good shape though the sound traveled through the walls quite easily. This was the third Fairfield Inn stay on this trip with all of them being newer and this one was the first where the walls seemed thin. Also another Marriott property where there were no easy to access outlets bedside! The breakfast was typical for a FI and the nightly rate was reasonable but they need to do some coaching of their front desk help!

Mrs. Lori and the entire staff went above and beyond to make our stay as comfortable as possible. The hotel is tucked into the perfect location with food and grocery nearby. The team provided excellent recommendations and made us feel like family. We plan to return every year!