My experience here was great. The unit I rented was comfortable, clean, well stocked, etc. In addition, the staff were AMAZING. They were so helpful!! I am a well-traveled 30 year old man and was visiting on a solo trip to Patagonia and, unfortunately, there were a number of unforeseeable inconvenient events that occurred and the staff helped me as if I were their family. It was truly amazing and I am so grateful.
Of note, these were not minor inconveniences. My hiking gear was left in Santiago, Chile =/, getting money out was an issue at Western Union, I had issues obtaining an already reserved rental car, etc.
Julia, Josefina, and Patricia helped me so much!! I was driven around town by one of them (I didn't even ask) and she went into the car rental agency with me to help translate for me. The other helped me handle my issue with the airline over the phone and helped me secure roundtrip transportation to the airport, numerous times. The other woman gave me many useful tips and helped me book a number of tours.
My trip was saved by Julia, Josefina, and Patricia. I'm glad I decided to stay at Hotel y Apart Hotel Jardin. Thank you for going out of your way to help me!
Me trataste como si fuera familia.