Guest User
June 1, 2024
Not the best hotel. Booked as a solo guest as they have solo rooms. Upon first arrival, the reception seemed OK and check in was smooth. The room on the other hand was shocking. I was in their Superior Single room. I couldn’t find anything superior about it ( I later learned that it was described as superior because it was recently renovated ). The bed was a thin mattress on top of a dirty, spring base. The room was tiny and overshadowed by the rooms on the other side of the building. It was a cloudy morning and the size and location made the room feel gloomy and claustrophobic. I didn’t even notice the bathroom as I got my bag and went straight to reception. After complaining about the room I was offered a junior suite at an additional cost. The suite was to me a normal sized room, not big but adequate. The view was of the street corner and not the other guests on their balcony so that was a plus. The layout of the room was very strange. The large shower cubicle was in the bedroom whilst the toilet and sink was tucked away in the corner. Still I was pleased that there was a room available and that I could afford to upgrade my room. I was there for one week which would have been miserable if I was in my previously allocated room. The room was clean and fresh and comfortable for my needs. The hotel itself is in a run down part of the resort, but that didn’t put me off. The food, edible but not appetising. The food was labelled in German and Spanish and so I only ate food that I could recognise. The waiting staff did not serve me at all. I had to get up and each night for a drink. I was half board and I think their attention was aimed at the all inclusive guests. The pool area had no umbrellas so there was no shading. The sky bar was the same and so I could only sit out for short periods of time before it became too hot. Speaking of hot, there was no AC as it is considered to be the cold season, even though I went in May , making the room too hot for me at nights Yes the guests are mainly German but the resort is catered more for German tourists. Did I enjoy my stay? Yes, would I go back to that hotel? No.