Fairfield Inn & Suites Effingham

When we first walked in there was someone standing at the front desk waiting to greet us unlike most hotels where you have to wait around for somebody's help we received chocolate chip cookies they were delicious. check in was extremely easy and the person at the front desk was pleasant. The room was clean and didn't smell like pets or cigarettes like most hotel rooms despite it having carpet. The only real problem was or toilet keep running but when you closed the bathroom door it was enough of a sound bearer so I didn't bother us. There was outdated furniture that was heavily used but expected because it is a hotel room I do not come To sit in the room and look at all 4 walls I want to experience the amenities they have for us The work out room smelled of body odor to the point I had to take a pass. The pool was small but thankfully no one wanted to be in it so I had it too mysel. I was extremely satisfied with the hottub it was actually hot. The pool towels were on the deck so you didn't have to go to the front desk to get them. Breakfast was very well organized there was a good variation of food to eat. The staff made sure food kept coming out so it never got low.

My wife and I were on a 2 week business/pleasure trip. The first week was a motorcycle trip going east from here. The the second was for business. We stayed the night here because it felt safe and was convent to park my pickup with two motorcycles in the back. The location is a little out of the way and a little inconvenient if you like to walk someplace for dinner. However the room was large, comfortable and clean.

We had a suite which was gigantic. It was very quiet. The bed was extremely comfortable. They had cookies out - which was a nice surprise and treat. Breakfast area was clean with friendly staff. There was only one elevator but that was fine when we were there.

Stayed here one night this week in route to nearby Urbana due to my late departure on I-70. This hotel is conveniently located off the interstate - perhaps a bit too close for a true light sleeper (the property does provide white noise machines). The hotel is in need of renovations as other reviews mention but the room itself was clean and bed was comfortable. Staff were all friendly and pleasant. The real good part was leadership. You can tell management genuinely does care about guest feedback. I received a survey this morning about my experience and wanted to let the property know about breakfast beginning a little late that morning. Mark, the GM, directly reached out and went out of his way to make it right in a way that was really unnecessary but clearly designed to try to regain my trust. It really means a lot.

The hotel is old, not kept up. Pets barking. Room smells like disinfectant probably because of dogs. Front desk doesn’t even know to acknowledge customers promply. Overall a one star hotel gave it 2 because breakfast was pretty ok. Highway noise awful and rickety ac units with tiny dated tvs

This was a below average Fairfield Inn that needs renovation. The bathroom is dated and slightly gross. There is a slight musty odor in the rooms. It was decently clean but I have no idea why this is rated so high. The breakfast was fine and the common area was clean. Front desk staff nice. We were only there one night driving through. If we go through Effingham again, I will look for other options.

We did a two night stay at this hotel and found our room uncleaned after the first night. When I complained, they said they only clean the rooms twice a week due to Covid. Thought covid was well over by now. Would have been good to know prior to going. I wrote to the corporate people, who referred me to the actual hotel, who wrote back to say they were "sorry" and they would talk to the employees and hoped our next stay would be better? Really? I have stayed in hotels all over the world and never had a room not cleaned. Needless to say, Marriott doesnt care about its customers, and I would highly recommend finding another hotel to stay at. One that perhaps cleans your room each night. I informed both the corporate office as well as the hotel itself, that I would not consider any of their hotels on future travels.

Nice hot tub and pool. Clean rooms, decent breakfast selections. Easy to find and personable staff. Nothing to complain about here but nothing to rave about either. It is what we expect when paying $100.00 a night for a room.