Best Hotels near Kensington Centre, Edmonton

Booked this hotel..for 4 nights.. still here it’s night 2, but seriously going to be looking at other options in the morning for a better stay. I am paying 440$ a night for something that I thought was executive high end.. very disappointed. Plus side, the room is really great, beds and pillows are comfy and it is very clean. Here’s the thing, 440$ a night ? For what? Generally hotels that are in this price range come with: a concierge, a door man or two, room service, a mini bar, room service, turn down service, basic housekeeping service ,a room directory etc.. this hotel comes with no amenities which is just fine but at least lower your rates and don’t tout yourselves to be something you’re not. When I questioned front desk staff it was all blamed on Covid. Cop out at best and I feel sorry for your staff. I work in this industry and am appalled. Quit blaming the pandemic for your shortcomings. Great if you want to cheap out but at least lower your rates and call a spade a spade.

Well, the valet & front desk staff were cordial, the room was quite small with a weird sliding window between the sink & the bed, the special big ice they encourage you to order doesn't fit in any of the glasses provided in the room...the room service was hit & miss...the workout area was absolutely AMAZING though...world class... The lobby bar is quite crafty/cold in winter...almost everyone had their coats on...the bartender was excellent! All in all not good value for your dollar...

We stayed at the Matrix in August when we travelled to Edmonton to bring our daughter back for University. The location is a great central point for us to go to the University of Alberta campus. The added bonus was the breakfast in the morning. Lots of choices of breakfast options and a seating area. Would definitely stay here again in the future.

Once again, the location is good, that is, the square is now being repaired, and the surrounding roads are not so good. His bed is awesome, that is the feeling of sleeping and not wanting to get up.

Eric from Candlewood suite, is absolutely amazing! Kind, helpful & extremely efficient! Busy from the moment he arrived at work until his job is completed! Eric was taking great care in the pool area cleaning & delivering fresh towels. He was also helpful in delivery of linens & a vacuum & cot! So very grateful for staff like Eric!

Had a 3 nights booked at the hotel The second night, the central AC died while the town was in the middle of a heat wave, with temperatures near 90 (30c) outside. Temperature in the room was around 78 (24c) upon returning to the room after dinner. I had a terrible sleep, as the temperature kept rising through the night and in the morning it was at 82 (26c). I complained to the front desk and was awarded on the spot 15 000 Marriott Bonvoy points! I was told that the situation would return to normal by the end of the day. Upon returning from business day, it wasn't fixed and the temperature in the room was 86 (28c). Went back at the front desk and was told that the crew was still working on the issue and that everything should be fixed soon. Went out with my colleagues for dinner and when we got back, the situation was not fixed yet. The machine was fixed, but it needed to be filled with the cooling gas, then some tests would be required, etc... There was no way I would stay in my room under those conditions. I had 2 colleagues there as well and I was paying for all rooms. The front desk person kept apologizing for the situation and I replied that apologies were accepted, but it would not help me getting some much needed sleep. I asked her if we could be relocated. Her first answer was no, but I did not gave up and after 1-2 minutes, she told me that she would talk with her manager. When she returned, she told me that we could all go to our rooms and that they were making calls to inquire about relocations and that we would be called back asap. After 10 minutes in the room, got a call back with the good news that we were relocated to a Four Points by the airport (as we were leaving the next day anyway) and that the hotel would take care of the cab fee to get there. I was more than pleasantly surprised with the outcomes. Out of a very tough situation, the personal on site was effective in finding a solution that was quite acceptable. The hotel itself was pleasant and the staff very friendly. They had to deal with a situation they had no control over it and make me a happy customer.

Ctrip.com commented that the hotel was ”poor” and booked the hotel with anxiety. - Because the hotel is in the city center - the subway is convenient for transportation - it is very convenient to go to the ”H” Italian restaurant - there is an airport to the hotel bus, so I know the bad reviews too. Booked. However, the beautiful airport hotel bus is sent to the hotel door for 18 yuan one-way - the front desk reception is a handsome Chinese guy, speaks Mandarin. The hotel is warm and welcoming. The swimming pool gym is on the top floor of the 27th floor - the scenery is very good and the room is upgraded to the 20th floor. After that, I also booked a Greyhound bus ticket to Calgary for me. It is worth a big compliment. This hotel is a five-star hotel on Ctrip.com, but it is a four-star hotel on Google Maps. But the hotel room facilities are good, the shower faucet is very good, completely subverting the original cognition. And in the past two days, I saw a Chinese tour group, and there was Chinatown nearby - although it was not big and felt that the law and order was not good, ”Happy everyone” produced good, especially after the meal, the sugar was great! Shantou Simi is free to eat - Qilian drink three bowls! Almost help the wall to leave the ”Happy Music” restaurant! Figure 3 ”H” Italian restaurant is also near Chinatown, the production is very good, the environment is very good, worth 4.6 points!

Hotel service is very good, parking is convenient (additional 11CAD tax included). The hotel has a small selection of breakfasts and it is no problem to eat. There is a Chinese restaurant on the first floor of the hotel. The taste is acceptable and the amount is very good.

From the start of our stay, we encountered very friendly staff and a quiet atmosphere. My room had a constant low frequency humming, off and on throughout the day. I think it was from the ice machine, but not sure. Other than that, the room was clean, quiet, and comfortable. My bathroom just had a standup shower, which was great for me. It seems to be 10 minutes from anything you need, and that is the main reason we booked this hotel. The bed was comfortable and the window opened, which was quite nice. There was construction going on across the street, but I had the window open all day and I really didn't hear much outside noise. The breakfast offerings were slim, but they did have bread, waffles, yogourt, and cereal. There was also scrambled eggs, all day coffee, juice, and water. I would stay here again, but I wouldn't stay in the same room. There is many restaurants and stores nearby, which is handy if you want to have a bite out to eat. The west side is the quiet side, the east side faces a main road. There were many people staying in this hotel when we were staying here and I didn't hear any noise from the ahllway or people running up and down the hallway. This is a great choice if you need to be in north Edmonton. I didn't check out the pool, but from the children's happy faces that I saw in the elvator periodically, I think the waterslide and pool were a hit. All in all, a good stay.

We stayed here after being bumped from Travelodge Edmonton Airport last-minute due to overbooking. We were very fortunate to find a room, as most hotels were sold-out due to Garth Brooks being in town and since we were attending a wedding we were worried we would have to back-out of it due to this. Luckily that was not the case! The hotel was older but exceptionally clean! The pool and breakfast room were closed due to renovations but we did not care because we would not have used these amenities anyway (we were on a tight schedule). Service was great! Super friendly and professional. We dealt with Mary Jasnoor at check-in and again check-out. She was super sweet and helped us forget the terrible experience we had earlier in the day (see my other review for Travelodge Edmonton Airport) Thank you for a very good stay!