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5 star

Waldorf Astoria Edinburgh - The Caledonian
4.1/5133 Reviews

Waldorf Astoria Edinburgh - The Caledonian

West End Edinburgh|0.37km from Strathberry
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.
Kimpton - Charlotte Square, an IHG Hotel
4.2/5120 Reviews

Kimpton - Charlotte Square, an IHG Hotel

New Town Edinburgh|0.48km from Strathberry
The hotel is fab the staff are great and cannot do more for you , lovely touches provided by guest relations concierge & reception staff are so lovely , catering & bar staff great , the room was lovely , great shower and local produce in rooms such as the coffee etc , social hour is a nice touch and breakfast was great , i would stay here again we had a lovely stay ... however the spa lets it down This was a special birthday suprise for my other half i booked the spa for treatments for us . We were late on arrival due to rail strikes and i missed my spa appointment which is fine i expect that if you are not on time. My partner was still able to recieve his treatment however we were provided with no towels robes or slippers , no info regarding lockers . The massuise gave my partner a robe and was suprised one was not already provided for him after he had to walk around after getting changed into swimwear .The water machine in the ladies changing room did not work the only water available was from a tap in the toilet not ideal as the next water machine was in the lobby opposite the gym , especially not ideal if u have no robe or slippers or towel to go out to it . So if you are are a lady there is no drinking water available , very undignified !! I was not shown to the relaxation room and couldnt go in even if i wanted to as i had no towel or robe . My partner told me the mens changing room stank of urine from a pipe . The staff were not very helpfull or attentive and the service at the spa does not reflect the service or same level of standard as the rest of the hotel . I have had better service at a local lesuire centre and would not use this ”spa” again . My partner and I often use spas and this was by far the worst spa expeirience dissapointing as it was his birthday. I could maybe understand if it was busy but it wasnt .

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Business travel

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Breakfast

Hapimag Resort Edinburgh
4.6/583 Reviews

Hapimag Resort Edinburgh

West End Edinburgh|0.29km from Strathberry
Hapimag was my hotel choice for a 2 night stay with my family. The hotel is a 15-20 minute walk to Princes Street and is therefore conveniently located - quiet at night but not too far out of the city centre. The three of us booked a townhouse bedroom featuring a king size bed and a sofa bed. The room was majestic - easily one of the biggest ones I’ve ever stayed in. In fact, it was pretty much a 2 bedroom flat with 2 independent bathrooms. The decor was traditional, with high ceilings and thick draping curtains. The room could easily become a suitable accommodation for a family staying for an even longer period of time, as it featured a microwave, good-sized fridge and other amenities such as a corkscrew. With such a great hard product, the soft product let the whole experience down occasionally with minor faults. For example - the sofa bed was not made up when we came in and after contacting reception we were told we could make it ourselves and bedding was found in the cupboard. After enquiring why that wasn’t already made for us, we were told they don’t usually make it in case there isn’t a third person in the party. I did however email them in advance specifying there would be 3 of us. Tea and UHT milk was not replenished after the first night when housekeeping came to tidy up the room. What I found most annoying was that they advertised having a nespresso coffee machine in the room, yet they didn’t provide any capsules! You had to buy them at their own shop downstairs for £4.50 a sleeve of 10. I only needed a couple for the 2 mornings I woke up there… why putting a nice amenity and not let me use it ? Bathroom amenities were also lacking as they only provide a generic wall-installed 3in1 hair and body wash. If I could give the room a 6* review I would, but a few minor details spoiled what would’ve otherwise been an outstanding stay. Nevertheless, I would recommend Hapimag as a great hotel where to stay for a visit in Edinburgh.
The Rutland Hotel & Apartments
4.5/564 Reviews

The Rutland Hotel & Apartments

West End Edinburgh|0.34km from Strathberry
I spent 18 nights in Apartment 2 during the last half of August 2023 and could not have been happier. I was booked up so solidly during that time -- mostly for the book fair but with some Fringe events as well -- that I sat down in a restaurant only once during my stay. I knew in advance that having a kitchen would be helpful but couldn't have guessed just how helpful. The location of the hotel is incomparable -- I walked everywhere with ease, and the street was quiet no matter how busy Grassmarket or Southbridge were. Just a short walk home to peace. There are Sainsburys every few blocks so you can pick up food easily, and don't miss Nando's for takeaway or dine in. The Edinburgh farmers market is just a couple of blocks from the hotel -- another reason to stay in one of the apartments if you'll be staying more than a few days. The bed was comfortable and the pillows and linens were high quality. Housekeeping was completely unobtrusive and thorough. All staff seemed to be as delighted to be there as I was. The bathroom was huge -- mine did not have a tub, but the walk in shower was luxurious and the toiletries smelled like heaven. The bath towels are thick and absorbent, and more like the size of bath sheets. Everything was super clean. If you will be staying here and are considering a massage during your stay, I strongly recommend the Lush Spa, just a few blocks away and a real value for the money.

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Family friendly

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Top rated hotels in Edinburgh

Searching for hotels near Strathberry? Compare room rates and reviews to find your ideal stay.
Cityroomz Edinburgh
4.1/5139 Reviews
West End
We stayed here for 2 nights and arrived home today. Firstly all the staff were absolutely lovely!! We was so happy and to say they’re dog friendly really made our stay much better. The bedroom was spacious, the bed was huge, comfy & the shower was great! The cleanliness was 1000/1000 and we would definitely be back!! We didn’t have breakfast but the prices are cheap & I really recommend staying here. My dog loved it, I did tell the staff not to tidy my room and when we come back they had (which I felt bad about because it was a mess & our dog had stuffing everywhere from his teddy) but Thankyou for cleaning it anyways. Fresh clean plenty of towels, the only thing I would say is please add proper toiletries e g shampoo and conditioner as my hair did not like the shampoo. All in all it’s in the city centre, the windows open and you get a huge fan in your room!! The tv works, the WiFi works & it’s next door to tesco express, sainsburys & pubs!
Palmerston Suites
3.8/549 Reviews
West End
Because it is a traditional old house, it has a special experience. The stairs and floors are all wooden, and the mattress is very loose and not the most comfortable. The bathroom is also more traditional, the shower room is small, and the water is hot and cold. There is a mobile air conditioner in summer, which is considerate. The environment of the hotel is very good, quiet, there are many restaurants and shops, bus station, and travel is very convenient within 10 minutes' walk. There are also mature attractions nearby, which can be reached on foot. The overall is still a good hotel, but it is a bit old, and the old house is also a good thing.
Edinburgh City Suites
3.7/522 Reviews
West End
Three friends visiting for the festival - our basement apartment was perfectly and centrally located near haymarket, but not too noisy. Huge and really well equipped and with 2 bedrooms, each with a sofa bed and also 2 bathrooms. All that you need, including iron, 2 hair dryers, a few toiletries and tea coffee milk etc to get you started or tide you over for a couple of nights. Plus lovely big kitchen dining living area. Highly recommend and was great value for the standard of finish and the fact it was the busiest weekend of the year! Would recommend and will return.
Destiny Scotland - Distillers House
4.5/540 Reviews
West End
The hotel location is very good, very close to Edinburgh Castle and Princes Street, it is a little far away from Royal Mile Street, but can be reached on foot, the town is very suitable for walking. The hotel implements unmanned management, and you can open the door and the room door yourself according to the password you check in. We are a family of 5 staying with children and living suites. The rooms are large and clean and well-equipped. You can cook your own meals. Tableware and pots are fully equipped (but I do n’t see a microwave). We are accustomed to the British diet. The house even provides equipment such as vacuum cleaners and washing machines, which is in line with our home habits. The price is slightly higher, but for the case of five of us, it is still a lot more cost-effective than booking two single rooms, especially it is really good to be able to cook by ourselves. In particular, we need to remind everyone that the hotel will send you an email 7 days and 1 day before the check-in, which will contain the room number and password for the check-in. If you booked on Ctrip, because they may have booked through other channels, the reserved mailbox is not ours, we cannot receive the mail, we must contact Ctrip customer service one day in advance, get this information, and then Can stay. Because the apartment is unmanned, it will be inconvenient to communicate if there is a temporary problem.
Destiny Scotland - Princes Street Residence
4.4/567 Reviews
New Town
Surprisingly good apartment. Stayed here for a long weekend with my daughter mid-January 2022. It’s about a 15 minute easy walk from the train station and very easy to find. Apartment itself is in a great location (think it was apartment 2), facing Princes Street. It is directly above a closed shop, with a McDonald’s to the left. So noise may be a problem - we live in Central London so didn’t really notice it at all. Bedrooms are at the back of the property so the noise isn’t an issue overnight. As somebody else pointed out, the main door area is a bit dirty as it’s on the Main Street. When we found the place on Street View that did put us off a bit, but don’t let it worry you - it’s minor. Property itself was modern and well maintained - dishwasher (no tablets /detergent though that we could find), washing machine, coffee machine etc. Decent state of repair too although with some bits that could do with tidying up. Bathrooms had underfloor heating too which was good - and also pretty good water pressure in both showers! Important if you like that! All in all we had a great stay, and would happily stay again.
The Bonham
4.4/5102 Reviews
West End
Great location, very nice building, with wonderfully appointed common areas (esp liked the library). Friendly and attentive service and tasty food (recommend the afternoon tea). The rooms are well decorated, spacious and bright. BUT there is a lot of noise, primarily from internal sources. So insulation really should be improved. Everything is audible from the hallway and the pipes make a lot of noise when shower/bathroom is used in neighbouring rooms. This is not what I would expect from this level of hotel.

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