Best Edinburgh Spa Hotels

Absolutely brilliant afternoon tea at the palm court. Gluten free scones were the best we’d ever had and we really felt like we weren’t missing out compared to the normal afternoon tea. Only thing we didn’t like was the veggie sandwich with tofu on. Apart from that we really enjoyed every single aspect of the afternoon tea. Staff were lovely and friendly as well. Only thing I could comment on would be that it would be nice to have the option to choose your own sandwiches. Will definitely be back! Would highly recommend for a special occasion or treat.

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

When I checked in at night, a waiter at the counter had a very bad attitude. I booked a family room. When I checked in, I asked me to make up the money. Because there were only two adult names when I registered, I didn’t fill in the data of two children, so I must make up the money to stay with the children first. I explained to him that he ignored it. I must make up the money. I said that my book is a family room. If only two people have to stay, I will ask for a book room. I also said that because I can only fill in two people when I fill out the form, I can add to the third and fourth place, but I insist on making up the money all the way. I don’t listen to me. The attitude is very bad. Finally, another staff member helped me check it out before I entered the room.

Compared with the surrounding hotels, this hotel is definitely worth the money. Except for the lack of slippers in the room, all other toiletries are complete, and the location is also very good. It is very convenient to go to the nearby Calton Hill to watch the sunset in the evening. It is recommended to bring a kettle with you. Although the hotel is also equipped with a kettle, the water quality here may be harder, and there is a lot of scale in the hotel kettle. It is recommended to bring your own kettle and buy mineral water or purified water from outside.

We used this hotel following arrival at the airport from overseas and night prior to departure . It was ideal. Nice location, friendly staff. It was pleasant to walk around the wooded campus and neighborhoods of adjacent Herriot-Watt University. We will be back. ... I would note however, that some may feel the privacy in the bathroom is a bit compromised by the construction of the bathroom doors and side panels (opaque material which lets the light shine through, and large see-through cracks between the door and the adjacent wall - not completely private).

I recently stayed at this hotel for 7 days. During that time the staff was so gracious and helpful. One person in particular stands out. David Brown, one of the concierge was EXTREMELY helpful with whatever we needed....as an example, the day we were leaving on the train from Waverly the weather was very stormy. We had heard that some trains might be cancelled. David took the time to look up the issues with the trains and was very reassuring that since we were headed south we would be okay. I wanted to thank him publicly for his very kind assistance during our visit. THANK YOU DAVID!

It was great 2 night stay, very close to the airport, helpful staff, beautiful surroundings, we saw cute bunnies around the grass area, very close to a mall about 5-7 min walk. The only a little bit inconvenient was there was no Air conditioner, there was a huge fan which helped a little bit, but it could’ve been better if there was an A/C. But as they say most hotels in Edinburgh does not have AC because it’s always a pleasant weather. But there can be times (not all the time) a warmer weather comes and an AC would be good.

Great location right in town centre. Staff always helpful and polite. Rooms a good size, nice modern and stylish. Bathrooms great size and had bath and shower. Spa is also nice if a little pricey for use of the outside hydro pool but added to our experience. Concierge great at arranging taxis and helping with luggage. Breakfast was quality and well worth the money with Al a carte and buffet both included no need to choose. Set us up for the day. Would recommend worth every penny made our Edinburgh experience very memorable.

The hotel is fab the staff are great and cannot do more for you , lovely touches provided by guest relations concierge & reception staff are so lovely , catering & bar staff great , the room was lovely , great shower and local produce in rooms such as the coffee etc , social hour is a nice touch and breakfast was great , i would stay here again we had a lovely stay ... however the spa lets it down This was a special birthday suprise for my other half i booked the spa for treatments for us . We were late on arrival due to rail strikes and i missed my spa appointment which is fine i expect that if you are not on time. My partner was still able to recieve his treatment however we were provided with no towels robes or slippers , no info regarding lockers . The massuise gave my partner a robe and was suprised one was not already provided for him after he had to walk around after getting changed into swimwear .The water machine in the ladies changing room did not work the only water available was from a tap in the toilet not ideal as the next water machine was in the lobby opposite the gym , especially not ideal if u have no robe or slippers or towel to go out to it . So if you are are a lady there is no drinking water available , very undignified !! I was not shown to the relaxation room and couldnt go in even if i wanted to as i had no towel or robe . My partner told me the mens changing room stank of urine from a pipe . The staff were not very helpfull or attentive and the service at the spa does not reflect the service or same level of standard as the rest of the hotel . I have had better service at a local lesuire centre and would not use this ”spa” again . My partner and I often use spas and this was by far the worst spa expeirience dissapointing as it was his birthday. I could maybe understand if it was busy but it wasnt .

The hotel is great if you want to be out of the city and close to the Botanic Garden. Great free parking and a Starbucks onsite make it a great choice and good value for money. Only a mile from the coastline.