Premier Inn Edinburgh A1 (Newcraighall)

A lovely premier inn, clean and tidy, really friendly staff and a perfect location for our weekend in Edinburgh! Also attached to a wonderful Greene King , the Cuddie Brae, which was much more affordable than pubs closer to the city centre despite being very close!

I have stayed at many Premier Inns - you generally know what you’re getting! The staff made all the difference at this hotel. They were welcoming, attentive and friendly. Nothing was too much trouble for them. The receptionist was incredibly helpful and the breakfast staff were great. Will definitely return.

This hotel was one of the cheapest to book in Edinburgh, however this is due to the poor quality of the hotel The hotel is located a few metres away from a busy railway track so is very noisy with trains travelling until 1-2am in the morning The hotel is quite old with the room having a musty odour. The hallway outside of the rooms on the 2nd floor has some sort of problem with its construction, with any persons walking down the hallway causing it to creak and crack very loudly, to the point it was preventing us from sleeping. The air conditioning is not centrally located with the room having its own air con in the unit which was very noisy in our room. We ending up having to cancel the rest of our accomodation there and get a refund as had very little sleep due to the above issues I would only stay at this hotel if you can tolerate a loud environment and musty odours but the hotel is vey sub par The staff however were lovely to deal with

The FO was very friendly and accommodating. Some staff in the restaurants were quite helpful, Although the staff in the restaurant were quite helpful, they were not too friendly, frowning most of the time (no customer service) and leave the food trays empty for so long. I hope that since they would know there are guests who are still going to have breakfast and already paid for it, they would be able to anticipate if they are needing to have the food cooked ahead so the empty trays will be replenished as soon as guests come in the restaurant. Bread area had been left without replenishing croissants and pancakes. Food trays were out of scrambled eggs, sausages and black pudding. Staff at the kitchen should know this. As if they were waiting for guests to just say "that's okay or that's fine" that there were no food left for them. It's a shame because we know some Premier Inn branches are not like this.

Very friendly and helpful staff. Floorboards creak a lot along the first part of the second floor, could be a problem if your a light sleeper. Climbing into and standing in a bath to have a shower is something from the 70's!! Free WiFi is always poor and paying for better WiFi is wrong. Close to train station, so ideal for travel into Edinburgh. Travel time is around 12 minutes. Pub next door is always useful. Food and drink is good. Would definitely stay here again.

Great hotel, service and breakfast. Breakfast at this hotel is within the hotel and not the restaurant next door. I always find the breakfast so much better when provided within the hotel. Will definitely be back. Also, only a few minutes away from a retail park with plenty of food places and shops too.