DoubleTree by Hilton Edinburgh City Centre Guest Reviews
4.1/5
Very Good
115 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(115)
Positive reviews(13)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
King Room
Stayed in Sep 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Staff were friendly and respectful. The room was nice and clean.
Chao zi ran
Two Double Room
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 30, 2023
卫生:good
设施:good
服务:good
Guest User
Double Room
Stayed in May 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jun 5, 2022
Quick and easy check in. Location was great close to coffee shops and great pubs. Room was clean and the shower was good. Everything we needed for our time in Edinburgh.
Peiwowan
Deluxe King Room with Castle View
Stayed in Feb 2024
Other
2 review
2.7/5
Posted on Feb 19, 2024
The overall rating of this hotel is average and not worthy of the price. The location is great, only 10 minutes walk to the castle. I booked a castle view room and the view was great, as shown in Figure 2. It was basically the same as the promotional picture. However, the hotel is obviously old, mainly reflected in some hardware facilities. for example
1⃣️. You can clearly feel the old floor under the carpet in the entire corridor of the room. When you walk in the room, you feel empty and stuffy under your feet, and there are sounds.
2⃣️. Secondly, the sound insulation is poor, mainly reflected in the entire wooden floor structure. The sound of external walking is transmitted into the room very loudly through the old floor. It sounded like there was constant walking around upstairs.
3⃣️. Facilities and services need to be strengthened, the bath towels still have holes, and the supply is not enough.
4⃣️. Disposable supplies are not provided and need to be requested. I asked for two toothbrushes, but the toothpaste was still expired. As shown in Figure 1, it has been expired for more than half a year.
5⃣️. The bath water is too small and too cold. The heating was insufficient, the hot water was small, and I was freezing to death.
I don’t know if it’s because the city has a strong historical atmosphere, so they all have this kind of old-fashioned building, or if it’s because of individual hotel differences. Overall, if I go to Edinburgh again, I will choose another hotel and try again. It shouldn't be worse than this one.
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Guest User
Deluxe Two Double Room with Castle View
Stayed in Jul 2024
Family
12 review
3.5/5
Posted on Jul 31, 2024
The hotel is too old. The floor under the carpet is creaky. It is expensive. Not recommended.
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TianxingTony
Twin Guest Room two Single Beds
Stayed in Nov 2023
Family
66 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Facilities: very good
Hygiene: very good
good environment
The service was excellent
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Guest User
Double Room
Stayed in Jul 2023
Couples
161 review
5.0/5
Outstanding
Posted on Aug 14, 2023
Service: OK, earn points by commenting, just comment.
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高威小寶寶
Double Room
Stayed in Jan 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Mar 16, 2023
The location of the hotel is a short walk from the station. The location is convenient. There are many restaurants nearby. The hotel room is relatively small. There may be a problem with the room type, and the feeling of space is numb. There are many other options for the same price
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Anonymous User
Two Double Room
Stayed in Sep 2023
Other
8 review
5.0/5
Outstanding
Posted on Oct 7, 2023
The room is OK and the breakfast is OK.
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Guest User
Twin Guest Room two Single Beds
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
good
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Fung AJ
Double Room
Stayed in Jan 2022
Solo travelers
14 review
5.0/5
Outstanding
Posted on Mar 1, 2022
Located in the urban area of Edinburgh, it takes ten minutes to walk to Edinburgh Castle 🏰The surrounding transportation is convenient
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Guest User
Two Double Room
Stayed in Dec 2021
Travel with friends
3 review
2.0/5
Posted on Dec 17, 2021
The room facilities are simple, you can’t provide it if you want to take off your shoes