Cheval Old Town Chambers Royal Mile, 329 High St, Edinburgh, EH1 1PN, United KingdomView Hotel Details
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Cheval Old Town Chambers Guest Reviews
4.6/5
Great
159 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(159)
Positive reviews(148)
Reviews with photos/video(56)
Large rooms(19)
Many amenities(16)
Awesome kitchen(13)
Loved the view(10)
Close to train station(10)
Average sound insulation(8)
Friendly front desk staff(8)
Perfect for kids(6)
Negative reviews(11)
RichardD
Luxury Two Bedroom Apartment
Stayed in Sep 2024
Business travelers
24 review
4.5/5
Great
Posted on Nov 4, 2024
Very centrally located. Big, apartment-style rooms. Good service at front desk. Restaurant is run by a different group and was so-so, but lots of options surrounding the hotel.
Response from Property: Dear Richard,Thank you for taking the time to share your kind feedback following a recent stay at Cheval Old Town Chambers. I am so pleased to hear you enjoyed your stay in one of our luxury serviced apartments. The team aspire to always offer exceptional service and will be thrilled to have received such high feedback scores. I will be sure to share this with them.It would be a pleasure to welcome you again and I hope to have this opportunity in the near future. Kind regards and best wishes, Nic SforzaFront Office Manager
Dorji
Luxury Open Plan Apartment
Stayed in Nov 2023
Couples
36 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The front desk staff was very welcoming after our late checking. He took us and showed us the room all by himself. Very nice guy. And yeh we got room upgraded.
The room was spacious, clean, very luxurious, bed was super good, pillow good, and the Aarn brand for shampoo and body lotion was amazing. Also the boss speaker inside the room was fantastic.
On the other hand the room were very dark. The fan in the rest room was loud. There was no room phone surprisingly.
And in the late night it gets bit loud. Can hear people talking outside.
Other than that we had a very homely feeling.
The room was the in the other side of the building, so there was no view.
Response from Property: Dear Dorji, Thank you for taking the time to provide feedback on your recent stay at Cheval Old Town Chambers. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them.We would love the opportunity to welcome you again, hopefully in the near future.Kind regards and best wishes, Kim LoudenOperations Manager
Bushuijueguodajiangjun
Luxury One Bedroom Apartment With Bed Alcove
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Literally the best hotel we have ever stayed in the recent years. Perfect scenery, perfect room layout…
If someone sees this, could you please tell me the name of the perfume used in the bedrooms if possible? Thanks a lot!
Response from Property: Dear Guest,Thanks for your time to share your amazing feedback on your recent stay at Cheval Old Town Chambers.We are delighted to hear you have enjoyed your luxury serviced apartment and the team will love to read such high scores.Looking forward to welcoming you again in the near future, please do not hesitate to reach out to us directly.Kind regards,Nick SforzaReception Supervisor
Liz Farrell
Luxury Open Plan Apartment
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 7, 2023
Had a fantastic stay, we actually booked this hotel by mistake, thinking we had booked their sister hotel at St Andrews sq., but we are so glad we did. The apartments are furnished to the highest standards and equipped with everything you could possibly need. The location is fabulous right across from St Giles Cathedral with lots of bars and restaurants nearby, also just a short walk to Princess St. Will definitely be back
Response from Property: Dear Liz, Thank you for taking the time to provide feedback on your recent stay at Cheval Old Town Chambers. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them.We would love the opportunity to welcome you again, hopefully in the near future.Kind regards and best wishes, Kim LoudenOperations Manager
Tigris Tiramisu
Luxury Open Plan Apartment
Stayed in Apr 2023
Couples
2 review
5.0/5
Outstanding
Posted on Apr 6, 2023
The location of the hotel is really good and you can easily visit the royal mile. Besides, you can find various cooking tools in the room. Definitely will visit next time!
Response from Property: Hello, Many thanks for taking the time to share your feedback following your recent stay with us here at Cheval Old Town Chambers. We are so happy to see that you enjoyed your luxury serviced apartment and your stay with us. The team will be thrilled to read your comments and see such high scores. We look forward to welcoming you back sometime in the near future. Kind regards, Camille Malchiodi Reception Supervisor
Guest User
Deluxe Open Plan Apartment
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2023
I recently stayed at this hotel and had a fantastic experience. The hotel was just as described and lived up to my expectations. The location was perfect for exploring the city, with many attractions and restaurants within walking distance.
What really made my stay stand out was the staff - they were super friendly, helpful and always responded quickly to any inquiries I had. Additionally, the hotel's app made everything incredibly easy, from asking questions to checking out.
The hotel itself is beautiful, with a comfortable and relaxing atmosphere that made me feel right at home. I highly recommend Cheval Old Town to anyone visiting Edinburgh and I look forward to staying here again in the future."
6/8
Response from Property: Hello,Many thanks for taking the time to share your feedback following your recent stay with us here at Cheval Old Town Chambers. We are so happy to see that you enjoyed your luxury serviced apartment and your stay with us. The team will be thrilled to read your comments and see such high scores. We look forward to welcoming you back sometime in the near future.Kind regards,Camille MalchiodiReception Supervisor
Sun_shine___17
Luxury Open Plan Apartment
Stayed in Feb 2023
Couples
83 review
5.0/5
Outstanding
Posted on Feb 25, 2023
The place is just amazing! I miss this hotel already!
My huge recommendation when you in Edinburgh. It’s perfect location in the middle of old city right next to St Gile’s cathedral.
We spent two days of our honeymoon there and was very surprised because hotel kindly upgraded us for huge two floors apartment. It was fully equipped kitchen, living room, to bathrooms and a bedroom on the second floor with spectacular view of the cathedral
All furniture is very new and great quality
Stuff in hotel is the most kind and helpful, I definitely recommend you to stay there
Video room tour and other travel advices you can find in my insta
Yevheniia_Sunshine
Response from Property: Hello, Many thanks for taking the time to share your review with us following your recent stay here at Cheval Old Town Chambers. We are delighted to see you enjoyed your stay and we really hope we'll have the pleasure of welcoming you back sometime in the near future. Kind regards and best wishes, Gavin J MacLennan General Manager
Guest User
Luxury Open Plan Apartment
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 21, 2022
Brilliant hotel! A clean room with completed facilities, a perfect service, a great location which nears the St Giles church, to enjoy the traditional culture in royal millions street. I really recommend this lovely hotel to everyone.
Response from Property: Hello, Many thanks for taking the time to share your review with us following your recent stay here at Cheval Old Town Chambers. We are delighted to see you enjoyed your stay and we really hope we'll have the pleasure of welcoming you back sometime in the near future. Kind regards and best wishes, Gavin J MacLennan General Manager
Luke Benjamin
Luxury Open Plan Apartment
Stayed in Apr 2023
Couples
4 review
4.7/5
Amazing
Posted on Apr 7, 2023
Excellent location but beware there are steep steps from the station so a taxi is recommended if you have a lot of luggage. Very nice room with everything you could need, and extremely friendly and attentive staff.
Response from Property: Dear Luke, Thanks for your time to share your amazing feedback on your recent stay at Cheval Old Town Chambers. We are delighted to hear you have enjoyed your luxury serviced apartment and the team will love to read such high scores. Looking forward to welcoming you again in the near future, please do not hesitate to reach out to us directly. Kind regards, Nick Sforza Reception Supervisor
Pharimapha
Luxury Open Plan Apartment
Stayed in Mar 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Nice place, good services, cleaning, Staffs are very friendly
Response from Property: Hello, Many thanks for taking the time to share your review with us following your recent stay here at Cheval Old Town Chambers. We are delighted to see you enjoyed your stay and we really hope we'll have the pleasure of welcoming you back sometime in the near future. Kind regards and best wishes, Camille MalchiodiReception Supervisor
Anonymous User
Luxury One Bedroom Apartment With Bed Alcove
Stayed in Nov 2022
Travel with friends
14 review
5.0/5
Outstanding
Posted on Dec 9, 2022
Really good experience~The location is wonderful and the staffs are very friendly.
Response from Property: Hello, Many thanks for taking the time to share your review with us following your recent stay here at Cheval Old Town Chambers. We are delighted to see you enjoyed your stay and we really hope we'll have the pleasure of welcoming you back sometime in the near future. Kind regards and best wishes, Gavin J MacLennan General Manager
Guest User
Luxury One Bedroom Apartment With Bed Alcove
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Excellent central location and beautiful and so convenient apartment. All details thought through. The staff is absolutely amazing, ready to help and extremely nice!
Response from Property: Hello, Many thanks for taking the time to share your review with us following your recent stay here at Cheval Old Town Chambers. We are delighted to see you enjoyed your stay and we really hope we'll have the pleasure of welcoming you back sometime in the near future. Kind regards and best wishes, Gavin J MacLennan General Manager
Anonymous User
Luxury Open Plan Apartment
Stayed in Nov 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2022
Good good good good good good good good good good good good good!
Response from Property: Hello, Many thanks for taking the time to share your review with us following your recent stay here at Cheval Old Town Chambers. We are delighted to see you enjoyed your stay and we really hope we'll have the pleasure of welcoming you back sometime in the near future. Kind regards and best wishes, Gavin J MacLennan General Manager
Svetlana Kutkiene
Luxury Open Plan Apartment
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 13, 2022
Very nice place, clean, friendly and helpful staff. Location cery good to.
Response from Property: Hello, Many thanks for taking the time to share your review with us following your recent stay here at Cheval Old Town Chambers. We are delighted to see you enjoyed your stay and we really hope we'll have the pleasure of welcoming you back sometime in the near future. Kind regards and best wishes, Gavin J MacLennan General Manager
Junely Yap
Luxury Open Plan Apartment
Stayed in Nov 2022
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 22, 2022
beautiful and perfect facilities at serviced apartment
Response from Property: Hello, Many thanks for taking the time to share your review with us following your recent stay here at Cheval Old Town Chambers. We are delighted to see you enjoyed your stay and we really hope we'll have the pleasure of welcoming you back sometime in the near future. Kind regards and best wishes, Gavin J MacLennan General Manager