High Street Hostel

In general，it is good.

Front desk staffs are really rude! Discriminate customers and threaten to refuse for your entry if you ask questions. Asking questions ≠ Aggressive. The one who raise voice and not listening are the staff! Consider twice before you book in!

Although i wasnt well acquainted with the staff as I tend to keep to myself, they were very accommodating and helpful.

When checking in for my stay, the reception worker was telling me all the usual information for when you check in, and I asked if I would need a lock for my locker or if one was provided. The reception worker (I later found out his name is Raj) raised his voice and said not to interrupt him, finished his speech, and practically threw the keys at me. He did not answer my question and I was too embarrassed and shaken by him raising his voice and being generally very unfriendly that I just went up to my room. Thankfully, there were locks built into the lockers. Then, when I was leaving I stopped and asked him if he had any suggestions for things for me to do in Edinburgh...he in a really rude and loud tone said "No." and then went back to talking to another employee. Everything else was fine about my experience here but I will not be staying here again. I was shocked at how rude the staff member was.

Best hostel I’ve been to! Visited Edinburgh a number of times and every time we stay here. The staff are always so friendly, the rooms are clean, it has such a great atmosphere, the common area is a great place to meet new people and hang out. Always feel super welcomed and safe here. It’s also in an excellent location very close to the centre of Edinburgh and easy to walk to most places in the city from here. I would highly highly recommend anyone visiting Edinburgh to stay here. I will 100% be back again

I went in February 2021, and just now writing a review because I'm going back to Edinburgh and stumbled upon this place again. I only used the hostel as a place to sleep at night as we were doing a lot of exploring. I was in the biggest mixed gender room. Beds were fine, one bathroom with multiple showers for all of us. Even in Feburary, the room got stuffy and hot at night, waking me up. Additionally, there were two people having a snoring war which was unpleasant at 3 AM to say the least (I realize this is the danger of booking a large room but just sharing my experience). Also be aware of people getting up and leaving early with loud alarms due to this being a travelers hostel. Decent place and good enough amenities. Good - location - beds comfy enough - outlets by beds - nice front desk Bad - hot and stuffy at night (in February) - would love for more toilets and showers for the amount of people - snorers (not something the hostel can change) - not a social environment - people come back late / leave early with no concern for people sleeping

Due to rail strikes we weren’t able to keep our reservation here, but the communication was good and we resolved our accommodation query quickly and fairly. We emailed and received a response very promptly so we were happy with the fast response

Clean hostel. Friendly staff. Comfortable beds. Bathrooms are small but always clean. We were able to store our luggage there at no cost before check in. Perfectly located on the Royal Mile and within walking distance to almost everything. Room was quiet and cool at night.