Guest User
October 28, 2024
Coming down from Gleneagles in October 2023, we opted this time for the Gleneagles Townhouse and not the Balmoral - big mistake. Coming with a rental car it all starts with unloading, no parking space etc. The room was small but the price big. Complicated to get to the room, would not like to be there in case of a fire!! The Spence is a big deception, the service staff chatted to each other, avoided eye contact with clients - they could ask for something. The food choice as meagre as the portions - nothing to become obese. The breakfast, slow and small. The only highlight was the location and the room of the Spence. As regular overseas visitors to Scotland, this was the only time we were staying at the Gleneagles Town House.