Guest User
April 16, 2024
This time when I went to the United States, I had to postpone my trip by one day due to flight delays. The agent negotiated with the hotel several times whether the order could be modified to postpone it by one day, but the hotel refused. As a frequent customer of the hotel, I don't think it would be difficult for the hotel to handle this matter. The hotel was unwilling to change the order, and as a guest, I lost nearly 2,000 yuan in vain. Since I still have the opportunity to evaluate this hotel, I will naturally give it a score of 1. I hope you can consider issues from the perspective of guests in the future, instead of just coldly rejecting them.
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