Guest User
May 30, 2023
After an issue with the booking agent on my arrival, I had to wait over 45 minutes to get checked in, but the hotel were not at fault, and dealt with the issue admirably.
Apparently the booking agent had booked my reservation through *******.
The booking agent trip.com followed up this error by offering me some trip coins to use on my next booking.
The hotel is in a very old block of flats that have been converted, the air con did not work and the room was boiling hot every evening, there was a fan in the room to keep the heat down slightly.
The maid was excellent, turning down the room throughout my 4 nights there.
Only a tram ride to the city, approx 20 minutes, and very regular. Or local bus and train station is also an alternative.
The hotel reception is located on the 2nd floor of the building, so you have to take the lift up in order to check in.
The hotel has rooms on a few floors and offer breakfast as an option, I did not opt for this, due to my schedule each day.
They definitely need to update the air conditioning and the room I stayed in looked dated but the supply of tea and coffee made up for the decor.
The TV on the wall was a long way away from the bed and not ideal if you wanted to watch TV in bed.