Cherish Suzanne
March 19, 2024
This hotel showed up when I filtered for a pool. The hotel did not have a pool or hot tub. This was priced like a high end hotel but was anything but. I ended up with hives everywhere my dress wasn’t while sitting on the couch. The front desk was willing to cancel the night and let us check out but the trip app is still refusing the refund of the second night. There was no apology for couches being wool, as I am allergic.
I spent 3 hours trying to resolve this, so I could get back to my romantic weekend in my home town, only booked for the pool and hot tub.