Tidal Bore Rafting Resort

Had the best time rafting with my 19 year old daughter! I was so scared that I almost missed this once in a lifetime experience. Thank you to Brent, Lucas and Amber for having patience, reassuring me and convincing me to take the plunge! It wasn’t scary at all! Definitely try it!

We were in a quaint log cabin that had everything we needed. The bed was clean and comfortable, there was extra bedding and towels. It was quiet and peaceful as we soaked in the hot tub and watched the stars. A great place to unplug and relieve the stresses of daily life. We will definitely be back.

The cottage was great...lots of bottled water provided, BBQ grill.. the rafting trip was the issue....our raft's battery died moments before the arrival of the tidal bore....another raft guide drove by and tried to start it without success.....thus, we drifted for miles in the tidal churn without power, oars and only some occasional input from the raft guide....she contacted the office to be told that there was NO back up raft and the only other one sitting around the property was deflated, full of rain water and a broken transom. When we drifted by the landing, another employee stood 100 feet away on shore waving to us as we coasted on by (he was holding a rope, but the distance was too great for a toss!)...when the other rafts returned from their experience, some time later, one of them arrived empty to take the passengers back....while en route another rescue raft stopped next to us, and asked if WE had any rope!!! I mean, really....they sent a rescue raft without a rope? While we finally got back home safely, I never detected any sense of urgency from our guide nor the 'home office.' On their website you read 'we committed to your safety"....personally, after this experience, and having found out there are new owners since around April, that slogan should read 'committment to profits.' Competing raft companies down the river a bit send along a spare raft + driver, as who would not, running such a business. Not this one. No back up plans, no back up rafts, no rope, no 2 way radios....and no concern. Imagine drifting along carried by the incoming tide ...from the Bay of Fundy!!!!! Whirling waters, criss crossing waves slopping our raft constantly, but no one seemed to care.

I've gone many times with this company (seven times), but this year, under new management, they lost my tickets and don't accept responsibility for it. Their solution is to milk more money by offering to move us to a more expensive tour (four hours). Something's clearly off with their management and administration, because I've gone many time with this company and had a fantastic guide and no issues booking, but now it's not a company I can recommend, not because of the tour itself, but just the struggle in dealing with them. Fortunately, it's a big river and there are other rafting companies.

This rating is for the accommodations at the 5 bedroom chalet . Due to leaking water through the ceiling one bedroom on the main level was unusable .The water on the floor made it a safety hazard for my elderly mother. We initially put towels on the floor to soak the water up, but ended up putting pots in place to catch the dripping water.Housekeeping said that this problem had occurred in the past.We we’re a large group of three families and the bedroom with the water issue had been assigned to my mother who required main level bathroom and bedroom accessibility. Rodent droppings were found in kitchen drawers and cupboards.Overnight, bread and cereal packaging was chewed through. The chalet ran out of water, a water truck had to be brought in. In the interim we had to walk or drive to the office to use the facilities. Many cosmetic details were discovered: faulty light switches, burnt out bulbs, leaky faucet in the kitchen mended with a rubber band , a couch with no legs, satellite tv not working. I emailed the owner Steve Elder.I have waited 10 days for a response, but have received none. I was seeking compensation for our stay.We booked a 5 bedroom facility to which we received 4. At any point serious injury could have occurred from a fall related to the water issue or illness from food contamination from rodents.

Having been on the Shubenacadie before, this company was amazing. Very well the best experience all around - service, organization, safety and comfort. The lodges are incredible! Highly recommended!!