Best Hotels near Reservoir Wacky Warehouse, Earlswood

The rooms were good and night staff were good especially staff member named ace and gokuma was let down by morning staff called zoe was very unprofessional and rude was disguisted by her service felt very intimadated by the way she dealt with my enquiry will be thinking twice next time to stay at travelodge accommodations should have gone Premier Inn or holiday Inn instead due to her racist remarks and moody behaviour.apart from that everything was OK.

Great value for Money hotel with excellent staff. I’ve been staying here on and off for the last 3 weeks to support my Son who is working away from home for work. I cannot thank the staff for their help, service and professionalism enough. This isn’t a 5 or even a 4 star hotel but its clean, fabulous value and has friendly and attentive service. The staff have helped me work form the hotel, stay in comfort with my son and gone beyond the call of duty on many occasions. Thank you, I wouldn’t hesitate to stay here or recommend the hotel, for a friendly, great value stay with service and amenities. Well done all the team!!

I cant thank the staff enough from check in to check out the service was excellent. The ladies on check in were very efficient and helped with car park charges. The staff were accommodating to provide extra toilet roll finished in room and nothing was an inconvenience for the staff. I will most likely visit again.

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

There were no towels despite me having a booking for six people, and only one toilet roll but after asking I did get everything I needed. Also there’s no point checking in online as it’s still a very long wait at reception. Car park is pretty much non existent but overall I’m happy with my stay.

The nicest part of the hotel is the bar. Other than that I see no reason to stay here. The check-in desks are informal islands, the size of a dinner table where they check two guests in at the same time. So you are shoulder to shoulder with another guest and trying to make out your portion of two simultaneous conversations. When I got to my room, it was warm and stinky. I tried turning on the ventilation system, but it would not work. Called reception, they said they’d send somebody up to look at it. I waited over half an hour, nobody showed, so I called reception again. No answer. Over the next 15 minutes I tried a few more times, still no answer. So I figured I’d go downstairs to see what’s going on. The three reception clerks were just standing there chatting amongst themselves, no guests waiting. I guess they couldn’t be bothered to answer the phone. Anyway, now that I was at reception and explained the situation again, they gave me another room. That room had some really old, worn furniture and was actually a bit smaller than my original room. My punishment for requesting a decent room I guess. We had booked two rooms and the other room was very cold throughout the stay, with the air conditioner running hard all the time. Changing the settings on the thermostat has no effect. Breakfast was mediocre in offering. For a big room, there was only one coffee machine working. The queue was about 20 people deep at one point. Some of the warm food on the buffet was clearly not being warmed and had cooled to room temp, which is probably a food safety issue. We had requested a late checkout, were told 2pm, but keycards stopped working at 1pm. If you are looking to stay here because you want to be next to the shopping mall, be sure to check out the mall’s website first, it is quite small, and does not offer women’s apparel. There is also not much else to do in the area. I feel that this hotel is very expensive for what it has to offer. The rooms are worn out and uncomfortable and the staff that can’t be bothered to put in the slightest effort to make things right. They are probably just as frustrated working in this place as the guests are that stay here.

I used this hotel for 2 days business during the B2022 Commonwealth Games. Ideally located as I was flying in and out. Very good transport links although shuttle bus was not running for duration of Games. It will start up again once Games are over. Quick, efficient check-in. Very spacious executive room on 3rd floor, spotlessly clean and well stocked with coffee and water. Good shower and bath which again were spotlessly clean. Air conditioning worked really well and maintained a great temp. The breakfast is good. I have stayed in many hotels around airports and this airy seating space along with a fresh and wide ranging choice of breakfast food and drinks is right up there. Staff were all attentive and very professional. This is the first time I have stayed here but was very impressed and would not hesitate to return.

Hotel location is good, but no Novotel is close to the airport. Novotel is walking at the door of the airport glass door for a minute. This hotel is to take the airport light rail for three minutes, then get off the train for ten minutes to walk through the exhibition hall. The exhibition hall is about five minutes walk. Remember that the hotel entrance is at the pizza shop. After entering the door, the elevator is on the second floor. It is the lobby, don't go wrong or circle. The breakfast is very suitable for the Chinese stomach, and the variety is very rich. I live here because I want to participate in the cake show every November. The picture is that it is convenient to go to the exhibition hall without going too far, otherwise the mobile phone is tired. Actually, it is also very tired, stop and go all the way. The hotel is actually a Shanghai-like Heshenghui, a big shopping mall. The hotel reception is in the corner of the second floor of the shopping mall. The guest room is inside the corner building built outside the main building. I feel that the floor of the guest room is built instead of cement, but the quality is very good. . There are not many stores in the mall, the British consumption is not high in the country, and there is a little bit of Colombia in the north. It feels high consumption. There are very few other shops. There is a coffee shop costa in the mall. You can buy a sandwich clerk to help you heat up. The huge sandwich is delicious. There is a specialty store in the Swiss Lotus chocolate, and it is more cost-effective to sell chocolate. Finally, the check-out of this hotel is not to check the room, the room card can go directly to the front desk.