Extended Stay America Suites - Minneapolis - Airport - Eagan - South

Our first impression of the hotel was a snarly lady who looked at us like we had three heads. The hotel is filthy, carpets look like they haven't been cleaned since last century, and the amount of ever changing unpleasant smells is flabbergasting. It's advertised as free of smoke but you smell more than cigarettes here. The hallways leading to the rooms are worse than the front desk, dirty, smelly, and worn down. The room does not look as advertised. The feeling of cleanliness is non-existent. The carpet in the room was dirty, the tables were dusty, the bathroom needs industrial quantities of Clorox to be decent again and the toilet has chips and markings of dubious precedence. Furniture looks like it was picked up from someone's lawn, not even Offer-up or marketplace sell this. The TV is small and on a corner like it's been grounded for 15 years. Some lamps don't work, and if all your appliances work and your trashcans are set, you're lucky. A room doesn't have to be luxurious to be pleasant, but it MUST be clean and functional. The only thing that restored my peace was the second lady that helped us at front desk, she should get a raise.

The bathroom was dirty. Holes in the wall,The bathroom Door was broke got stuck in there had to have my husband come open it. There was two things for breakfast one breakfast bar and a couple oatmeal. No French vanilla and ask the front staff if the was any and was very rude and said I guess I could go check and see. Never will return to your property.

The hotel is located in a convenient area, close to shopping areas and lots of restaurant. I booked a hotel with kitchen, No pot was provide, no dishes , no utencils, no clothing hangers, not coffee machine. The bathtub was almost clogged, the bathroom faucet was clogged. Dont bother about breakfast, basically only coffee and dry oatmeal, no eggs or proteitn. The place is under staff, no room service at all. We have to beg to get hangers or dishes. It took 2 days to fix the clogged bathroom sink. I asked ******* to get either a refund or discount from this hotel. The management never answered back to *******. Not worth it . I dont complaint to any hotel but the way conducted themselves was ridiculous. Pass this one

Booked a room and when I arrived to the hotel was met by a crabby front desk person who informed me there were no rooms left. After telling me this she walked away.

Room was very dirty shower was disgusting and not clean garbage can had old garbage in it and very dusty wouldn’t advise to stay

Vending machine was broke. Couples FIGHTING, ARGUING right under window till after 2am. Toilet would not flush.

When I arrived the front desk, no staff service and can not reach till 21 mins later, the staff was late to on duty!! Same as I check out, also nor staff on duty and also can not reach! The room floor is sticky, the toilet is not fully clean.

Well for $67 a night on a Saturday i knew there was going to be some issues but i didnt think cleanlyness was going to be one of them. Ok so the bed wasnt bad, wasnt great but was bad for comfortness. But the matress protector was nasty. Stains on the sheets, 1 sheet to cover up with. Bathroom strands of hair on the soap. Floor gross. Floor under sink looks like it hasnt bern cleaned in a long time. Also just didnt feel safe. It was bad.

I think that there are some gnats or flies that are in the room, and I don't know where they are coming from. In addition, several times there is nobody to assist you when you need their help, and I have had to wait for someone to help me, because the person they do have there can't help me.