Hacienda San Francisco Tzacalha

The facilities include well-furnished rooms with wooden furniture and a small swimming pool. Guests appreciated the spaciousness and comfortable beds. The owners provide excellent, attentive service and delicious breakfasts.

We stayed in this hacienda for 2 nights while driving around the Yucatan area. Our entire trip was organised by a private travel agency, who had booked all hotels for us and put together the route. Compared to the other haciendas where we were staying, this ‘hotel’ unfortunately did not live up to our expectations. First of all, we stayed here as a family of 4 but received the keys to 2 seperate little ‘houses’. Each house contained beds for up to 6 people, so we were a bit confused as to why the travel agency had booked 2 houses. This did allow all 4 of us to sleep in a bed with a mosquito net, as only 1 of 3 double beds in the house was equipped with a net. A mosquito net is necessary!! The bad hygiene attracted way more bugs than in other haciendas we stayed at. The houses themselves were okay. Everything was clean, there were 2 bottled of water and some soap was provided in the bathroom. Don’t expect too much of the private ‘pool’ outside your house. Ours were both very small and filled with bugs and leaves. The food was good but the choice was very small. Our dinner was the same every day: pasta with a choice of chicken, beef or salmon. We were the ONLY guests at this hotel, so there was no ambiance at all. Dinner area was barely lit, we sat in a huge hall with only 4 people. This could be a very lovely hotel but unfortunately they are WAY behind on maintenance. It’s a shame because the area is beautiful and the staff was very friendly. I don’t recommend visiting this hacienda until it’s been properly renovated!