Duyun YunDong Guizhou Hotel

It's quite clean. The bed is very big and comfortable to sleep in. The soundproofing is also good. The waiter was also very enthusiastic after entering the door. The service attitude is very good. I will stay here again next time.

The hotel facilities are OK, but the service is really bad. The receptionist at the front desk was not enthusiastic at all and was very perfunctory. The air conditioning in the room was not good and the air had a strange smell. The breakfast was OK. Unlike the previous comments, there were not many types. There were still many choices, but the waiter's attitude was hard to describe. The auntie who cooked noodles was also impatient...

The hotel is decorated in a high-end atmosphere, the rooms are spacious and bright, and there is plenty of hot water. The free pick-up service at the high-speed rail station is particularly good, the pick-up is on time, and there is also a VIP lounge at the high-speed rail station. Next to the hotel is a museum, which you can visit in your spare time.

Very good hotel, including dry and wet separation double floor towels, standard five-star facilities are very complete, the children's room is very warm and the Lego blocks are all brand new. It seems that there are not many parent-child rooms on weekdays. After talking about the advantages, there are two very obvious disadvantages, which deserve special attention: 1) The "free pick-up and drop-off service" indicated by Ctrip was understood by the hotel front desk as "pick up or drop off, only once", which is very funny. As the only high-star hotel option within 15 minutes' drive from Yundong Station, high-speed rail transit passengers should also be a large source of customers. It is difficult to get a taxi here because of the vast area and sparse population. How can they come up with a special service of "only pick up but not drop off"? ! 2) At 2:30 in the morning, the room landline rang, and no one spoke after answering it for about ten seconds, and it was hung up; I immediately called the front desk to check what happened, but as of 9 am when I left the hotel, the hotel only said "after checking the room front desk and other departments, no one called, but I don't know who called." This security system has huge loopholes. My family thought there were bad guys scouting the place, so they were afraid to turn off the lights completely and did not sleep well all night. This is very poor service with potential for illegal and criminal activities, which should be taken seriously by the hotel.

Management needs to be strengthened and service awareness needs to be improved (far from Zunyi Guizhou Hotel). The parking lot is far from the hotel lobby and there are steps. All kinds of facilities are good, and it's okay overall.

I booked a lake view room, but I ended up seeing a big old house. The price was the most expensive. It was a scam. The whole environment was very old. Is this what a newly opened hotel is like? I was very dissatisfied.