Duyun YunDong Guizhou Hotel

The hotel facilities are OK, but the service is really bad. The receptionist at the front desk was not enthusiastic at all and was very perfunctory. The air conditioning in the room was not good and the air had a strange smell. The breakfast was OK. Unlike the previous comments, there were not many types. There were still many choices, but the waiter's attitude was hard to describe. The auntie who cooked noodles was also impatient...

Very good hotel, including dry and wet separation double floor towels, standard five-star facilities are very complete, the children's room is very warm and the Lego blocks are all brand new. It seems that there are not many parent-child rooms on weekdays. After talking about the advantages, there are two very obvious disadvantages, which deserve special attention: 1) The "free pick-up and drop-off service" indicated by Ctrip was understood by the hotel front desk as "pick up or drop off, only once", which is very funny. As the only high-star hotel option within 15 minutes' drive from Yundong Station, high-speed rail transit passengers should also be a large source of customers. It is difficult to get a taxi here because of the vast area and sparse population. How can they come up with a special service of "only pick up but not drop off"? ! 2) At 2:30 in the morning, the room landline rang, and no one spoke after answering it for about ten seconds, and it was hung up; I immediately called the front desk to check what happened, but as of 9 am when I left the hotel, the hotel only said "after checking the room front desk and other departments, no one called, but I don't know who called." This security system has huge loopholes. My family thought there were bad guys scouting the place, so they were afraid to turn off the lights completely and did not sleep well all night. This is very poor service with potential for illegal and criminal activities, which should be taken seriously by the hotel.