Guest User
March 31, 2024
Bad reviews of accommodation, generally as follows:
1. The lighting in the room is extremely dark, and the lights are also broken;
2. Poor hygiene;
3. The walls of the room are peeling off;
4. The boss has a very bad attitude: Here’s what happened. I found a big cockroach in the room after I went out. I told the boss that he first blamed us for eating takeaways instead of leaving them in the room, and secondly, it was the Lavande Hotel downstairs. Crawled up in the restaurant; because there are large cockroaches, we cannot guarantee whether the pillows and quilts have been crawled by cockroaches. We need to change the room or replace the quilt covers and pillows with clean ones. The boss resisted and refused (he suggested refunding and changing to another one, but the boss also strongly disagreed). I didn't reflect on the hygiene of my hotel. I always thought it was the customer's problem. When I went back, I was the only one who found cockroaches. My friend saw that there were still rooms listed online and said that the owner would not change the room. He made various excuses. When my friend came back When I asked her to coordinate, she also said, "Why don't you stay in a five-star hotel? Why stay in one of our famous hotels that cost one or two hundred yuan? That's what famous hotels are like." She also said that if you find such a problem when you stay in a five-star hotel, people will Pay us one or two thousand yuan." I have never seen such a bottomless businessman. It was an eye-opener when I met him for the first time. Isn't the hygiene of hotels and famous hotels basic? Later, we saw that we were resolute in changing the room. After changing the room, she told us that we should be optimistic about our stay before moving in. We should not come to her if we find any problems during our stay.
Key point: The market supervision clearly stipulates that the price is clearly marked. We three girls can only live two in a standard room. An extra person will have to add 20. The money can be increased, but why is it only mentioned when we check in? Why is the price not clearly marked? This makes us very passive. Accommodation is booked in advance. We can't just look for it temporarily. During the peak accommodation period, there is no hotel to change to. That’s it, everyone should be careful before booking.
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