Dusseldorf Stadtbezirk 6-Unterrath 4-star Hotels

Me and my friends came to Dusseldorf for the Lady Gaga Show and we booked two roomes at this hotel. First of all we asked for the upgrade on both but only received it on one room. We also asked for a extra bed for one room and when we checked in we got charged and we asked if the bed were there and they told us yes but it wasn’t. We had to go down again. Later I went down and asked the staff if we could borrow champagne glasses which never have been a problem at any hotel for me. The man in the staff said yes and asked us to go to the bar and asked the bartender. I asked the bartender, a man with long dark hair in a manbun and a facemasked kindly if we could borrow the glasses and he very rudely asked what we would do with them. Drink champagne of course? He gave us the glasses but didn’t look happy about it. We bought two bottles of champagne, one to share to celebrate that we were there and one for after the Lady Gaga show. The day after was a sunday so everything in germany is closed so after many hours out on the streets I went back alone to the hotel to eat some food. I went to the bar and he was standing there. When I came to the bar he started talking to his colleague and ignored me, I think he talked about me but I don’t understand german. After one minute he looked at me and I smiles and said hello but he just looked at me and with a angry tone asked where his glasses were. I started telling him that they were at the room and that we’re going to use them again but he interrupted me and asked me if I still are staying at the hotel. Yes why would I otherwise been standing in front of him? I didn’t say that but asked if they served food and he just told me “yes that’s why we have a menu here” and just threw the menu on the table in front of me. I didn’t see the menu before otherwise I wouldn’t asked. He turned around and started doing something else and I felt so mistreated and uncomfortable so I didn’t even dare to place the order so I just go and didn’t eat anything before the day after. I went to the Gaga-show and when me and my four friends who also lived at the hotel came back around 1am, SO happy after the amazing show where we greeted by this man screaming from the other side of the lobby. “I NEED MY GLASSES BACK TOMORROW!!!” he screamed. No hello or anything. He scared us so much so we went down directly with the glasses and couldn’t drink the champagne. Whe didn’t feel safe at all sleeping in the same hotel as this man so we started to search after other hotels but it was to late and we were going home in the morning. One of my friends didn’t even feel comfortable to go to the breakfast in the morning due to this man. I don’t now why he hated us from the start. I guess he’s a homophobe by the way he looked at us and greeted us. Don’t now why a man who hate homosexuals works with costumer service. I wouldn’t recommend anyone from the LGTBQ+ community to stay here or say that this hotel were a safe place for us as long as this man

Located in Düsseldorf (Stadtbezirk 6), AvidonApartments is within a 10-minute drive of Messe Düsseldorf and Merkur Spiel-Arena. This upscale hotel is 4.3 mi (6.9 km) from Konigsallee and 4.5 mi (7.3 km) from Rhine Promenade.This smoke-free hotel offers complimentary parking nearby.Featured amenities include complimentary wired internet access, a computer station, and express check-in. Free self parking is available onsite.Make yourself at home in one of the 33 guestrooms. Satellite television is provided for your entertainment.

We went there for a long weekend and we had a fantastic time at the hotel. The staff was very friendly and very efficient. The duty manager Mr. Mueller had done on fantastic job on us so traveling with a toddler was easy. Very nice food as well - room service was quite fast and breaky was yummy. Don't forget to visit little Tokio - stunning restaurants there. Ask the famous concierge for recommendations - he knows where to go. We had a fab time so thanks to all who make it happen!!!

Amazing experience from A to Z Arrived at Hotel with fantastic parking spaces and ability to charge the car. Receptionist upon check-in have been super accommodating and professional, she was helpful, smiley and very complimenting thank you Pauline!!! Room was immaculate, contained very sustainable material with amazing and spacious layout and fantastic view. Huge thanks to all housekeeping staff without exception. They prepared baby cot to our daughter with bathrobe, slippers and shampoo, conditional and lotion with some wonderful toys as well!! During the stay, they did a wonderful job day in day out with refreshing and preparing a very welcome room. Huge thanks to the F&B team at both bar and room service. They placed amazing fruits basket upon arrived with a lovely letter. Bar staff, they were smiley, professional and very accommodating, playing with our daughter and asking always if we needed help etc and making the best food and drinks with special shout-out to Eike for being amazing dusting our visits! Breakfast staff were very nice despite how busy the area is during that weekend and they have ensured to seat it somewhere quiet and prepare baby seat for our daughter, they were attentive with coffee, eggs and everything else, thank you for your hard work! Lobby, wonderful and luxury layout with amazing atmosphere, concierge / bellman Bashir or Rachid ( please excuse my spelling) was a very wonderful guy, he was chatty and funny even our daughter was running toward him, you are so kind! Lastly, we had to checkout after amazing stay to be helped by one in a million receptionist her name is Paula if am not mistaken on 28th May around 13:00! Location is fantastic, hotel is wonderful and everything else is spot on. Suitable for families, corporates and leisure!! Thank you to all the staff!!!!

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

I can’t say enough about our stay here except that I wish I could have stayed for longer. The staff and service was perfect from start to finish, being highly professional but personable at the same time.

One of my favorite hotels in the world, none of them are hotels of the Medici Family Art Museum. Rolls-Royce spare car, more than 500 years old antique copper embossed door handle, king's red seat ..., museum-level sculpture, tapestry ... Unfortunately, the newly renovated room replaced the old oil painting ... Still love Medici

The hotel is located on the banks of the Rhine, with a clear view of the lake and a variety of birds and exteriors that make up a unique natural landscape. The hotel has convenient parking in front of the hotel, the store management is very good, the waiter is very polite, the breakfast is also good 👌

Very nice hotel right in the center of Dusseldorf. Staff is very friendly and rooms were large and clean. We traveled with our 3 year old and there was plenty of room for him to play. We had breakfast at the hotel, which was the usual European style breakfast buffet with yummy food The hotel has dedicated indoor parking, which is very helpful in such a busy city. This is one of the nicest hotels I have stayed in and I would definitely stay here again in the future. In terms of local activities, it was easy to reach the waterfront, old center, shops and the park from the hotel. We were also able to visit all chrismas markets easily by foot from the hotel.

A little late review since we (my wife and I were in Düsseldorf last June 2019) The Red: Very stylish apartments are clean and very quietly furnished. Super location in Düsseldorf next to the Rhine. Many restaurants and cafes around the corner. Short walk to the old town. Super friendly staff go every way to feel right at home. Ever again.