92 Reviews
Lindner Hotel Dusseldorf Airport
Dusseldorf|2.82km from Rather Carré
Me and my friends came to Dusseldorf for the Lady Gaga Show and we booked two roomes at this hotel. First of all we asked for the upgrade on both but only received it on one room. We also asked for a extra bed for one room and when we checked in we got charged and we asked if the bed were there and they told us yes but it wasn’t. We had to go down again. Later I went down and asked the staff if we could borrow champagne glasses which never have been a problem at any hotel for me. The man in the staff said yes and asked us to go to the bar and asked the bartender. I asked the bartender, a man with long dark hair in a manbun and a facemasked kindly if we could borrow the glasses and he very rudely asked what we would do with them. Drink champagne of course? He gave us the glasses but didn’t look happy about it. We bought two bottles of champagne, one to share to celebrate that we were there and one for after the Lady Gaga show. The day after was a sunday so everything in germany is closed so after many hours out on the streets I went back alone to the hotel to eat some food. I went to the bar and he was standing there. When I came to the bar he started talking to his colleague and ignored me, I think he talked about me but I don’t understand german. After one minute he looked at me and I smiles and said hello but he just looked at me and with a angry tone asked where his glasses were. I started telling him that they were at the room and that we’re going to use them again but he interrupted me and asked me if I still are staying at the hotel. Yes why would I otherwise been standing in front of him? I didn’t say that but asked if they served food and he just told me “yes that’s why we have a menu here” and just threw the menu on the table in front of me. I didn’t see the menu before otherwise I wouldn’t asked. He turned around and started doing something else and I felt so mistreated and uncomfortable so I didn’t even dare to place the order so I just go and didn’t eat anything before the day after. I went to the Gaga-show and when me and my four friends who also lived at the hotel came back around 1am, SO happy after the amazing show where we greeted by this man screaming from the other side of the lobby. “I NEED MY GLASSES BACK TOMORROW!!!” he screamed. No hello or anything. He scared us so much so we went down directly with the glasses and couldn’t drink the champagne. Whe didn’t feel safe at all sleeping in the same hotel as this man so we started to search after other hotels but it was to late and we were going home in the morning. One of my friends didn’t even feel comfortable to go to the breakfast in the morning due to this man. I don’t now why he hated us from the start. I guess he’s a homophobe by the way he looked at us and greeted us. Don’t now why a man who hate homosexuals works with costumer service. I wouldn’t recommend anyone from the LGTBQ+ community to stay here or say that this hotel were a safe place for us as long as this man 
41 Reviews