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It was a little far from the central station, but it was not a burden. It was very nice to have a refrigerator, but I felt inconvenient because the number of taps on the outlet was small.

Warning not book in any case. Just before arrival I was cancelled because my credit card was allegedly not accepted what was not true it was intent of the hotel (because I had booked very cheap and timely) That they simply had not asked the two-step authentication with what to do. And now they offer my room for 6 times the price again just because it's a fair. Whatever they have offered me for the price there would go at once my credit card ??? Finger away from such fraudulent hotels you never know whether to receive the booking or not and then stands there without rooms.

The good: - Very clean. - Next to a chain grocery store. The bad: - They say reception is open 24/7 on their website but they close at 10 or even 9 pm. So they lie. - The staff was very cold and not smiling at all. Internet was horrible always disconnected. - Far from downtown. - You have to go to reception every time you need a cup of hot water! Just a small coffee machine in reception operated by themselves. So no hot water after 9 pm! - Expensive for little service! - They did not answer any of the emails I sent for booking and other stuff. Always had to call them 🙄 - The vending machine worked only with coins! But it's a weird German thing I think that they are still living in 1990s doing business with coins!

The hotel is definitely bound by its cozy style-interesting facility. The rooms are all very individual. I had a very large double room with a newly renovated very large bathroom. It was located in the back house over a staircase in the subterrain, yet very impressive. I felt very well. Ladies and gentlemen at the reception and breakfast were super friendly and attentive. The breakfast itself is also very positive, a lot of fresh fruit (self-made fruit salad) and fresh egg foods prepared on request as well as the selection of sauce, cheese, bread and bread (brushing!) have also been very fun. I'll certainly swim here again next time in Düsseldorf.

I’ve stayed here for long periods twice, once during the pandemic and once in January 2023, Great location, however the place is outdated, very dusty and unclean in general. See images for how dirty the floor, curtains and bathroom are. There is a distinct musk smell that lingered through the room at all times and it very pungent when you first enter I could forgive this during the pandemic but not after the pandemic. The staff are hit and miss, some very friendly and some very rude. They also left a key in my door as as you can imaging I was surprised as it opened the door, and apparently this was my fault. They sometimes has a large dog in reception that growls and barks at you which is not the welcoming attribute you would expect from a”premium” establishment Parking is a nightmare with a roaring 3 tier small car only underground space. It’s clunky and takes a solid 5-10 min to get your car out All in all, it’s ok but not really worth the cost and with the unprofessionalism of some staff members my recommendation is to avoid

The Melia Hotel has deeply disappointed me and I cannot emphasize enough how much I despise this kind of unprofessional behavior. If such treatment were to happen in America, it would be unimaginable and would have immediate consequences. The observations I made at the hotel were anything but fair and friendly. It was clear that the staff was not only dishonest, but also intentionally trying to deceive the guests. This is unacceptable in any way, and I can only hope that the hotel is aware of the consequences. In the future, I will definitely avoid the Melia Hotel as well as all other hotels in this chain. There are so many other alternatives that care for their guests and maintain an authentic relationship with them. An institution like Melia should not be supported if they practice such tactics. There are truly better options that deserve to be supported.

Checking into the hotel was fairly straightforward but two of our group were given rooms that were not clean / ready and the front desk staff had to prepare the rooms, one was given a free breakfast voucher. My room was clean , quiet and the bed was comfortable, Some of the water from the shower leaked into the main bathroom floor area even though i kept the glass door closed. The bar like house keeping was understaffed so you could not order food or drinks from the bar , but the staff eventually came to our table and subsequently messed up the drinks order . I had a good nights sleep.The buffet breakfast was very nice ,and there were plenty of staff to serve customers. The hotel itself is in a pleasant location , staff are generally friendly and hotel is clean and safe

Very general, in the country is the three-star type, but still relatively clean, very close to the city, the surrounding scenery is good

The location is super, from the stop of Flixbus (near the station) reached on foot, the sights are also in step-by-step availability. In the single there was everything : TV (old. but working), amenities in the room (there is a fan, shampoo and liquid soap, no towel for feet) and even a lodge, shared with the next room. The view from the window is dark - the indoor yard and communication, but it is better than the noise from the road and cars. Elevator and WiFi are. Staff speaks Russian No refrigerator (nowhere to cool beer, and in Germany without it) and teapot