Berolina Haus Reviews
Berolina Haus
Rethelstraße 81, Dusseldorf, GermanyView Hotel Details
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1 night
Berolina Haus Guest Reviews
3.3/5
30 review
Verified reviewsLocation3.3
Amenities3.3
Service3.3
Cleanliness3.3
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All Reviews(30)
Positive reviews(23)
Reviews with photos/video(2)
Negative reviews(7)
Guest User
Double Room
Stayed in May 2024
Business travelers
1 review
Very Good
Posted on May 8, 2024
My stay at the hotel was pleasant. The service was satisfactory, the staff friendly, and the facilities decent. Overall, a positive experience.
Guest User
Double Room
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on May 25, 2024
room very clean and comfortable, had all necessities and great location
Guest User
Double Room
Stayed in Sep 2023
Business travelers
2 review
Very Good
Posted on Sep 18, 2023
Good value for money and convenient transportation.
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Guest User
Double Room
Stayed in Apr 2022
Couples
85 review
Posted on May 2, 2022
The location is pleasantly close to the S-Bahn and U-Bahn D-Zoo. There is free tea and coffee in reception. For the rest, the hotel is clean, but equipped quite simply. The windows are amazingly soundproof, so the nearby train line doesn't disturb your sleep.
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Vickie
Stayed in Dec 2023
Couples
Posted on Dec 3, 2023
No reception, didn’t get free drink on arrival, not very clean, shower head broken, so had to hold above head to shower, DO NOT STAY HERE
Partam
Stayed in Sep 2023
Couples
Posted on Sep 10, 2023
Shower has problem and water draining had massive problem . I asked the reception about water came to room and drain not working , she said tomorrow 🙁
Ahdiyeh
Stayed in Aug 2023
Couples
Very Good
Posted on Aug 30, 2023
It was very clean and free coffee in lobby. It was 25 min walk to centre and 3min walk to train station. The location was good! There was a bit noise due to train station. I think the rooms of other side are better
Thierry
Stayed in Aug 2023
Other
Very Good
Posted on Aug 1, 2023
The staff is nice. The room is okay. It was a family room : one large bed, and one bunk bed … The room is large enough to contain four normal single beds, or one large and two singles, so why a bunk bed instead, strange. No key to close the bathroom, and the floor of the bathroom is extremely slipery. Nice shower, but slipery, we had to put a towel in order to reduce the sliperyness. The surroundings are ok, with two nearby REWE, and some restaurants.
Jolien
Stayed in Jul 2023
Family
Posted on Jul 29, 2023
The floor was not clean. Carpet was damp/wet. Poor matrasses. No elivator for your bags. You may not find a parking spot. The shower was very bad!
Bridget
Stayed in Jun 2023
Family
Posted on Jun 22, 2023
First day was fine, my biggest complaint would be that there were no fans in the room and it was quite hot out. Also, for four people, there were only two chairs in the room.
Vinoth
Stayed in Apr 2023
Other
Posted on Apr 12, 2023
Spacious and warm. they have mentioned "free off-site parking nearby" but it is road side parking and always fully occupied. when i asked if there is any nearby parking available, receptionist said that she don't know anything about parking.
Mohamed
Stayed in Mar 2023
Business travelers
Very Good
Posted on Mar 25, 2023
Nice place to stay at very close to all transport options the bed is very comfy only if the room has more amenities it would have been wonderful
A
Stayed in Oct 2023
Business travelers
Posted on Oct 31, 2023
Expensive due to a conference in the city
Verified traveler
Stayed in Feb 2023
Other
Posted on Feb 28, 2023
Horrible rooms that were very old and dirty
The bed was awful and extremely noisy if you moved an inch. I would not recommend this hotel at all. The photoes online must be old, because it didnt lool that nice at all.
Guest User
Stayed in Jun 2022
Friends
0 review
Posted on Jun 17, 2022
We stayed here for two nights in two different rooms. The lady at the reception was pleasant and helpful. The hostel was a 20min walk from train station. Our first room was nice and clean but a bit difficult because we needed a key to lock the door both inside and outside and the toilet, which also needed the same key to lock and unlock was on the corridor shared by another room. Our other room had the bathroom inside it and it was just lovely, nothing bad to say. We reduced a few stars because of the other receptionists behaviour (male). After our first morning one of us had a brief normal and minimal exchange with the male receptionist but in the evening when we got back, the reception was closed but he was there and seemingly drunk and excited to see our friend. This was funny for that moment. Later in our room, about 11.30 pm he came knocking at our door and called out it was reception and as I opened the door (in a towel mind you) he pushed two sparkling wine bottles in my hands and a small box with five wine glasses (we were a company of four). We wondered what it was all about and he said it was from the hotel. We did not order anything and neither does the hostel service include this. We did laugh about this for a while even though it was borderline inappropriate until 30mins later (at midnight!!! We were going to sleep as you could assume from me being in a towel) he knocked again, again claimed reception (reminder that he was not working) and pushed in my hands a warm plate of food and insisted we took it. We tried to deny it and close the door but he pushed the plate in and did not stop until I took the plate reluctantly. Then he turned around and gave us two more bottles of sparkling wine. I told him not to knock on our door again and not bother us. We closed and locked the door and turned off the lights and slept anxiously since he had definitely crossed the line and made us very uncomfortable with his (drunken?) Behaviour. This really stained our otherwise good stay in dusseldorf /hostel.
