Innside by Meliá Düsseldorf Seestern Reviews

Nice Hotel. Nice people. Nice bar

It was amazing! Nice architecture, nice rooms and a gorgeous service. Surely will come back

Breakfast is OK, the environment is clean and quiet, there is parking space, there is a parking lot, suitable for bringing children,

早餐的辣椒圈居然取消了。☹️

I do not travel a lot, but i know that all travellers can tell that they can divide the hotels with good and bad energy. This hotel is simple, with positive energy and cheaper than the others, but with the same qualities and offers. The girls on the reception are great, regards to them. Hope to come back again.

Terrible experience. Someone Steak in My room end no one in the Hotel take the responsibility… Very bad for an 4 stars hotel not to suggest

Only needed 1 room for 1 night, and was recommended to this hotel. Reception was good, bed comfortable and staff were very helpful. Free minbar was a nice gimmick ( soft drinks only) and room was generally well furnished Could not get the Wi-Fi to work, and the TV was limited to few channels. Value for money though was good and is ideally situated for Düsseldorf airport

In general a good hotel , Value for money. There was a very good breakfast , and check in was easy. A minor irritation point was that hotel staff hadnt checked if the charging station in the basememt worked. So it meant we could not charge (the reason why we choose it) . We found another solution . But overall a hotel we would return to

Unfortunately, I am writing an unpleasant review for this beautiful hotel because of the staff at the hotel restaurant. The barman on duty on the evening of 10/05/2023 forgot my order (and this can happen, especially as there was a private event going on in the indoor hall); I had to request my order again after half an hour and he apologised and served me the drink without any problems. But at the moment of payment the problems arisen: I decided to pay by card but he didn’t give me the order receipt and as I claimed for it, he started to speak in German in an annoyed way (sadly German is not my language). I asked him to speak in English to understand his grumblings and he started to discriminate on grounds of nationality. At that point there was nothing to add or to say. I have already been a customer of the Meliá group in several of the chain's hotels and I have never found myself in this condition, which is completely unacceptable, especially for a 4-star hotel. There can be bad days for everyone, but in this case, I think it is just rudeness. I hope this review will help the hotel management to take appropriate action. The rest of the hotel staff seemed friendly and polite so I’m sorry I have to write a negative review just because of one rude person, who doesn’t know how to do his job, in the midst of staff who try their best. You are a 4-stars hotel and situations like these should be prevented.

Great hotel in the financial district of Düsseldorf. Good food, good staff especially Jose, he was super helpful. Comfy beds and super clean hotel, highly recommend staying here on business and I’ll be definitely returning. Only 15 mins by taxi from the airport at a cost of 24 Euros as well.

My mom and I came from the US and stayed 4 days at the Innside Seestern. The hotel was easy to find, near the train to go to the downtown! They were so kind! And even upgraded our room! The upgraded room was spacious, with great amenities. The gym was an excellent space to maintain my workout routine. The beds were super comfortable with firm mattress. I highly recommend the restaurant which had amazing food at all times! The modern bathroom was always spotless and provided all we needed: hair dryer, endless fresh  towels and high quality amenities. The staff was super helpful in getting us new towels, extra sheets, and providing guidance to get around the area. The staff was extremelly professional, attentive to every detail, they all spoke multiple languages which was nice since we don’t speak German. We had breakfast everyday and dinner a couple of times at the restaurant and each time enjoyed it very much! I highly recommend this place!!

This hotel is not that bad, but it misses a few points. Rooms are small and the open small bathroom does not make that better. No privacy in bathroom. For me too much a modern concept. Neighborhood soso and bit noisy. Though seating on terrace can be nice. Good bus connection to Bahnhof. Reception staff moderate rating.

Booked five rooms on business. One of them was not cleaned on arrival and, in spite of promising to fix this soonest, we returned four hours later (ready for bed) to find nothing had been done about it. In my own room, the sheets were stained. The receptionists on the evening shift seemed like they both started that day, couldn't understand the most basic of instructions, generally looked shell-shocked, stressed and out-of-their depth. decent staff in the morning and in the kitchen but we stayed here five years ago and the breakfast was amazing. Now it was reduced to a fraction of its former glory. Won't be coming here again.

Easy and comfortable stay close to business area. public transport close and nice dinner/breakfast options. Rooms clean, quiet and comfortable