Guest User
July 1, 2023
Having first stayed here in October 2022, when it was good but needing some improvement, my Wife and I decided to go back for a second visit. WOW, what a difference, lots of great new staff and improvements in just about all areas. On arrival where Alana, Sabrina and Destiny look after the front desk and that first rum punch or Banks beer while you check in you just know that the place feels so right. It a small resort, just 35 rooms, with just the one bar where Kyle, Reshawn and Odine look after the guests so well with great drinks and cocktails and Carl the beach ambassador who looks after the lazy ones like me with drinks and snacks at the pool and beachfront and of course his infamous Sundowner cocktails. Thanks you Guys The biggest improvement of all is the food, with a choice ot outdoor or indoor AC dining, there are two new key members of staff, Joan as Restaurant Manager and Nicholas the amazing new Chef. Al la carte for breakfast, lunch and dinner is really nice to have and as it not available in the majority of AI hotels it really is a big bonus. Nicholas has redone all the menus, keeping some of the best bits but with improvements throughout and he is not through with the changes yet his food is evolving as he gets feedback from his guests. Just love the Eggs Benedict for breakfast ! Joan has a great waiting staff in the restaurant they are all very friendly and attentive, Sophia and Lashonda deserve a special mention as they really do go above and beyond to look after the guests. The resort is well cared for with sunbeds and sunshades undergoing a revolving program of cleaning, the grounds are well kept, with the garden and shrubery well looked after and the housekeeping is just great, always an abundence of towels for both room and pool/beach, plus there is a nightly turndown service which is again a nice bonus. Being a Marriott/Elegant resort you have the advantage of dine around at the other resorts which is great as you can visit most of them on the water taxi which is provided for guests, we often used it as a pleasant boat trip up and down the west coast stopping off for lunch or a drink at the other resorts, although prior booking is needed for the dine around. Finally it would be unfair to finish without mentioning Tracess the Manager who is very visable onsite, approachable and reacts to guests requests, thank you Tracess and all your staff for a marvellous holiday and we will see you again very soon.