Name: Comfort Inn & Suites Durango
Address: 455 S Camino Del Rio, Durango, Colorado, 81503, 455 S Camino Del Rio, Overseas, United States
Rating: 4.2

Comfort Inn

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Positive reviews

This was the best hotel in our trip thus far! The rate was very good; the staff was friendly; the room was clean; the shower was hot; the breakfast was good and we enjoyed a complimentary evening popcorn snack! 5/5

Sauna

Restaurant

24-hour front desk

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Pets allowed

Non-smoking room

All Languages

English

All Room Types

King Room - Non-Smoking

There were some housekeeping issues and the front desk staff seemed very surprised so I think these will be dealt with and everything will be ok.  On the plus side the shower has awesome water pressure, comfortable beds, spacious rooms. TV volume was great for us old timers.  The shampoo and conditioner are the type attached to the wall and it smelled so good.  We travel a LOT for work so my suggestion before unpacking is to check TV works/toilet is good/shower is good/AC is good.  These weren't the issues with this hotel but in general it will save time especially if you are exhausted. There is a microwave and fridge. They were OUT of coffee when my husband went down to get it for me. Finally new coffee was brought out and it was very weak.  We owned a hotel that was very successful and I knew that coffee is a BIG deal. That is NOT something to skimp on.  The location was great. Get there early as parking can be an issue especially if you have a larger vehicle like we did.  I review a LOT of hotels world wide and restaurants. This is a fine place to stay but just check out the things you will be needing to use while there. Hotel staff was excellent.

This hotel is pet friendly.  Maybe a bit too much so!  We are animal lovers, but we couldn’t stand the stench of dogs in the room we were initially allocated.  It was very strong!  After I complained, we were graciously offered another room on the third floor which was clean, spacious and fresh smelling.  It was equipped with a fridge,  coffee maker, microwave and safe (extra charge for using the safe). The bed was comfy and made up with good quality linens. Wifi was a little annoying.  We had to sign in each time we used it. Breakfast was adequate, but not very healthy.  Less sugar laden choices and more fresh fruit would be appreciated. These shortcomings aside, this well located and maintained hotel is a good place to stay, specially if you are travelling with your pooch.

Room condition was good but noisy. We asked for a room away from Highway 550 but due to a shortage of housekeeping staff the only rooms available when we checked in faced the highway. I don't know how the plumbing was routed in this hotel but everytime the room above, below or next to us used their water it sounded like a jet taking off, easily the loudest I've ever heard in a hotel. Breakfast was decent. Really enjoyed that they kept replenishing the lobby popcorn machine.  My biggest issue with this hotel was that when I went to the front desk to ask for more coffee pods I noticed a sign that said we were going to be charged $2 a day for hotel safe unless we asked for it to be removed at check out. No one mentioned this at check in and I just happened to read it while waiting for the coffee pods. This was not included in our room confirmation or quoted price. When I asked about this the front desk agent said ”It's a third party company that owns the safes” and ”most hotels do not have safes anymore”. So I was quite angry when I had to wait in line at check out to have this charge removed. This credit  took several days to appear as a credit on my credit card statement because they had already billed me for it days earlier with the room.

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20.6km from Durango-La Plata County Airport

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Discover 101 reviews of Comfort Inn & Suites Durango, rated 4.2 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Comfort Inn & Suites Durango Reviews: 101 Verified Reviews Latest 2024 | Trip.com

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Comfort Inn & Suites Durango Reviews

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