Quality Inn

I mainly stayed here to see Pere Marquette 1225 pull the Polar Express but also some local attractions. Not a ton of lodging options nearby but the rooms were definitely comfortable especially after the drive from work 4 hours away. Close to the Interstate at downtown.

Worst hotel ever!!!! Don’t stay here! I booked a group of rooms for my business and they overcharged me by $400.00. During the time the manager promised to refund my money but never did then he quit. The new manager is horrible!! I have had to call repeatedly to talk to her and she has never made it right. I am planning to get an attorney so other people won’t be ripped off. Plus the rooms were disgusting and dirty!!! Never again!

I found this hotel to be right off exit i 69 highway which was very easy getting to it and getting back on the highway the next morning. All the staff i encountered were very pleasant in the hallways, front desk and breakfast. Everything was good

Are stay was unexpectable!! Wifi out!! My wife was extremely dissatisfied!! Would have asked for a refund but my wife and I had to get home,without any further issues!! Don't recommend staying there!! They need improvements!!

I had specifically reserved a first floor room as I am temporarily handicapped. I had also reserved a room with two beds. When we arrived I was told that I was getting a room on second floor with one bed. And that they were booked and nothing else was available. I insisted that the desk clerk all the owner, and it was decided to move someone (not yet checked in) to the second floor. My sister’s reservation/confirmation was for three adjacent rooms on first flor, but upon arriving she was told only one first floor room was available, with the other two on the second floor. My niece arrived to find that her reservation, made through ***********, was non-existent! There was a sign in each room about not taking towels, etc., but when our room was cleaned, the dirty towels were not replaced! Also the washcloths looked like they had been used for cleaning cloths.. they were grey! The breakfast was ok. Pretty standard for this type hotel. I would not recommend but it is the only place close to Bancroft where event was taking place. Next time I think I will drive further and stay somewhere else.

Stayed here on a solo trip for three nights. On the plus side, the room was clean and nicely stocked with towels, toiletries, etc. Fan/cooling worked well. Phone was unplugged, good thing I had a cell. Never did try the wi-fi. Refrigerator ran cold - water bottles started to freeze overnight. Breakfast was actually pretty good - liked the eggs and waffles. Desk clerk was polite and I was checked in without issues. On the minus side - back door was not locked, made me feel a bit unsafe. The pool is closed, has been since covid, I wish that it would be taken out of the listing. It wasn't a deal breaker for me but they've had plenty of time to update the listing. Third day - returned to find my key card not working, and indeed all the locks were not working. Had to wait until my door was reprogrammed to get in to my room. Overall my stay was pleasant, but not outstanding. Would I return? Maybe.