Jangala Dunhuang

During this trip to Dunhuang, I stayed at both Dongyi and Biyue for one night. The price was the same, but I experienced a world of difference in service and experience. I was very satisfied with the hardware and decoration style, and the photos were also very good. But the reason why I wrote this review is mainly because the service and enthusiasm provided by Luke, the butler of Biyue, really made us feel at home, and always put the needs of the guests first. From booking the hotel before departure and effective communication on the phone, because we did not follow a group, Luke took the initiative to arrange the itinerary for us according to our flight, including the use of cars, tickets, and food throughout the process. Very useful suggestions. It makes you feel that he will do his best to meet all your needs. Including the entire Biyue service team can feel this attitude of focusing on the needs and feelings of the guests, which really makes people feel very comfortable. I suggest that if you hesitate between Dongyi and Biyue like I did before, believe me, you don’t need a day, choose Biyue without a brain, and contact Luke without a brain!

A very satisfying stay. Thanks to Miss Tian, ​​the housekeeper, for her thoughtful arrangement! The only regret is that the room uses laser projection, and the projection position did not find a suitable projection point. Everything is perfect

The drinks in the room are all expired products, which is not suitable for high-end hotels. The service fee is included in the order, but the service is also average. The hotel is located in a residential area, which is a bit outrageous.

Service: The housekeeper Luke is very considerate and responds quickly. He contacted me many days ago to introduce the hotel. Environment: Although it is far from the city, it is very quiet and surrounded by vineyards. It should be very beautiful when the grapes come down in August and September. The only drawback may be that the hotel is a little small, with few rooms, and it may be difficult to book during the peak season. Facilities: It has an artistic atmosphere and is very suitable for taking pictures. Hygiene: The sanitation is also good and the cleaning is very timely.

The service attitude is very satisfactory. The hotel environment and facilities are average. The air quality in the room is worse than the price. There is no ventilation and the smell is very pungent. There are no fun activities around.

The hotel service attitude is very good, especially the housekeeper Luke, who called me long in advance and learned that we had children. He prepared children's toiletries and slippers in advance, and also prepared two extra quilts. Fortunately, the room was upgraded, and the children had a lot of fun. The hotel meals are highly recommended and delicious. This hotel is my only choice when I come to Dunhuang in the future. It's great!