Metropark Hotel

Metropark Hotel Reviews

Metropark Hotel

No.159 Xiangyun Road, Dunhuang, ChinaView Hotel Details
Metropark Hotel
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1 night

Metropark Hotel Guest Reviews

4.7/5
Outstanding
1588 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All Reviews(1588)
Positive reviews(1546)
Reviews with photos/video(259)
Large rooms(166)
Friendly front desk staff(111)
Many dining options(98)
Convenient parking(73)
Great location(59)
Convenient for shopping(58)
Offers pick-up/drop-offs(28)
Has rooms for families(11)
Negative reviews(42)
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 29, 2024
Clean hotel and a central location with good rooms and breakfast.
Response from Property: Thank you for your kind review. We are delighted to hear that you were satisfied with the cleanliness of our hotel, its central location, the quality of the rooms, and the breakfast. We strive to provide the best experience for our guests, and your feedback encourages us to keep up the good work. We look forward to welcoming you back in the future.
scott
Guestroom (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Great hotel and great service. The location was good also..
Response from Property: Dear family: Hello! Thank you for visiting Metropark Hotel, but also sincerely thank you for your love and recognition of us, you remember the good time here let us feel very moved, let the family enjoy a good stay experience is our boundy-bound responsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you, The hotel can also provide free airport pick-up service, you can contact us in advance to make an appointment next time!
Ales
Guestroom (Double bed)
Stayed in Nov 2023
Other
146 review
5.0/5
Outstanding
Posted on Dec 9, 2023
Nice hotel in Dunhuang, friendly and helpful staff, spacious, clean and well equipped rooms. Always good choice for stay in Dunhuang!
Response from Property: There is a kind of meeting, never invited, but the heart is connected, we meet you by chance, committed to creating a first-class environment for guests, family-like service, comfortable space, so that you really feel the feeling of "home" here, the hotel can also provide free airport pick-up service, if you need to call the hotel directly, looking forward to your arrival again, I wish you a happy life!
victor1668
Guestroom (2 beds)
Stayed in Sep 2023
Friends
11 review
5.0/5
Outstanding
Posted on Oct 1, 2023
设施:ok......... 卫生:ok......... 环境:ok....... 服务:ok...... 欢迎水果: Ok......... 敦煌手绘地图:ok....... 延迟退房至下午15点-视房量房态:ok
Response from Property: I am very happy to receive your favorable review. The hotel is located in the center of Dunhuang, and the surrounding area is complete in terms of food and transportation facilities! Looking forward to your next stay~~
Teik Yo
Business Room (2 beds)
Stayed in Jun 2024
Friends
18 review
4.0/5
Very Good
Posted on Jun 7, 2024
Not bad location standard service
Response from Property: Dear family, hello! What we want to bring to our guests is the best experience, is the consideration and attention from friends, so that you will not feel lonely even in a strange city. Thank you for your support. Metropark is very moved. Wish you a happy life! The hotel can also provide free airport pick-up service, if you need to contact us in advance to make an appointment yo ~ Dunhuang Metropark look forward to meeting you again!
Anonymous User
Comfy Room
Stayed in Jun 2024
Family
12 review
5.0/5
Outstanding
Posted on Jun 13, 2024
It was very comfortable.
Response from Property: Dear family: Hello! In the journey of life, we gradually know that the most important thing between people is sincerity and heart. Metropark partners treat every family member with sincere heart. We hope Metropark Dunhuang Hotel can be the hotel you always choose on your journey. Thank you again for your kind words and wish you a happy life!
Anderson
Deluxe Suite
Stayed in May 2023
Couples
9 review
2.7/5
Posted on May 6, 2023
Mediocre hotel with few facilities. Room was comfortable but poorly cleaned e.g. dust on table, teabags not replaced. Breakfast disappointing, one day no tea and no vegetables. Only good thing was one staff member, Apple, who was very helpful booking show tickets and giving tourist advice.
Response from Property: Hello, I'm deeply sorry for not bringing you a good check-in experience, and thank you for your objective suggestions. We will make timely modifications and adjustments to speed up the training of employees. I also look forward to your coming again!
Warren
Deluxe Queen Room
Stayed in Jan 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on Jan 25, 2023
Staff were courteous, and the fruit bowl was replenished daily. The room was vast, and could strike some as under-furnished, but it had all I needed and the bed was very comfortable. There are numerous restaurants in the surroundings, but my visit coincided withe Chinese New Year, and a good 95% of the city was shut during my stay. The nearby 'river' is a pleasant place to stroll, though perhaps not in the depths of winter. The Night Market (again, not functioning in January) is close by.
Response from Property: Dear guests, thank you for your comments on the hotel, and hope you can visit the hotel again.
Guest User
Guestroom (2 beds)
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The room is clean and tidy, the hotel service is impeccable, everyone is warm and smiling. We have to go to Mogao Grottoes early in the morning. The hotel is very considerate to help you pack breakfast for free to eat on the road. Generally, few hotels can do this. The bed is also very comfortable. The overall room is quiet. I will stay here again next time. It was a perfect experience! !
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Response from Property: Dear family, hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in Jun 2024
Friends
8 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The hotel is located in the city. The poplar braised pancakes and donkey meat opposite are delicious. It is 1.4 kilometers away from the night market, about 20 minutes away. The breakfast is great and the yogurt is delicious. The service is great. They bowed to see us off at the elevator door, which was flattering.
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Daisehanqing
Guestroom (Double bed)
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 21, 2024
It is one of the best hotels in Dunhuang. The smaller the expectation, the greater the surprise. The room type was upgraded, there is a Dyson hair dryer, and there is free breakfast (although it is not very delicious). Every service staff has a good attitude. Anyway, it is good.
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Guest User
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 17, 2024
I came to Dunhuang Metropark Hotel with my bag on my back, and jumped onto the soft big bed in the room. I found that this hotel is really a treasure hotel. From the mobile phone map, you can see that this hotel is really a great location to start your Dunhuang tour! This hotel is very close to Dunhuang Night Market, Dunhuang Museum, and Danghe Customs Line, and you can reach it by walking a few hundred meters to one kilometer. It only takes ten minutes to take a taxi to Mingsha Mountain. Living in the prosperous area of ​​Dunhuang Town will inevitably save a lot of twists and turns on the road. Looking around, the standard room I live in is about 40 square meters. Not to mention that the room is equipped with smart home, smart curtains and bathroom dry and wet separation. This sofa is soft and looks very business-like. The large desk is suitable for temporary office work at night (handling some work tasks). If you are hungry, there are some free snacks on the small cabinet next to the wardrobe, and even the hair dryer and razor have dedicated sockets, which can be said to be full of details. Regarding the front desk service, Manager Yang handles things very professionally, is very enthusiastic to our customers, and will answer any questions in time. In the morning, there are a variety of breakfasts, including beef noodles with Gansu characteristics, Western-style Chinese breakfast, and fruits, salads, and yogurt. You don't have to worry about not adapting to the Northwest diet. There is a free self-service bar in the lobby on the first floor of the hotel, which has chrysanthemum tea and snacks. There are a lot of bottled water on each floor of the hotel, and the supply of bottled water is unlimited, which is a good response to the situation that our tourists drink a lot of water after coming to the Northwest, which is conducive to preventing heatstroke. Overall, the overall service awareness, quality control of hotel products, and aesthetic taste of this hotel are very worthy of a five-star praise!
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Response from Property: Dear family! Hello! Thank you very much for your love for our Dunhuang Metropark Hotel. I was very touched when I saw your good comments. It is our tireless pursuit to let every guest see our smile, feel our sincere heart, and feel the warmth and comfort of home. Your recognition is the greatest support and encouragement for us. Your good comments are like a beacon, always guiding us to move towards higher standards. In order to meet your higher requirements, we will continue to correct and improve ourselves. This is also the greatest reward for our lovely customers-you. We will remember your support, and hope you also remember that we are always looking forward to your visit again.
Tuzi��dashu
Guestroom (2 beds)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
It's OK, it's pretty good. I always stay at this brand of hotel. It's trustworthy. The various small gifts and free shoe covers are very humane. Give it a thumbs up
Original TextTranslated by Google
Response from Property: Dear family! Thank you very much for your long-term trust and recognition of our brand hotel! Your praise makes us feel very excited. We will continue to work hard to maintain and improve the quality of our service to bring you a better experience. We look forward to your visit again!
mazhouma
Stayed in Jun 2024
Family
21 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel was very considerate and contacted me one day in advance to arrange a free airport pick-up service. On the day of check-in, which was the Dragon Boat Festival, the hotel gave each of us a rice dumpling. When checking in, they also gave us some small Dunhuang gifts. The breakfast was also good.
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Response from Property: Dear family! Thank you very much for your praise! The free airport pick-up arranged in advance, the special gift for Dragon Boat Festival and the small surprise at check-in are all our sincere care for you. We will continue to work hard to create an unforgettable accommodation experience for every family member, and look forward to seeing you again!
Beijingchendong
Stayed in Jun 2024
Friends
13 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The hotel rooms and bedding are very good. Snacks and rice dumplings are also provided. The most praiseworthy thing is the first-class service. The service staff are professionally trained and all actions are in line with the standards of flight attendants, including luggage, going up and down the elevator, and breakfast noodles are cooked and delivered to the guests' table. First-class hardware, super first-class service, thumbs up, stayed for 2 nights, it is the best choice next time you come to Dunhuang
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