Dunhuang Castle Hotel

A hotel suitable for leisure and relaxation, foreign tourists should choose it carefully. The hotel provides butler service and also prepares a fruit plate in advance, which is very considerate. However, the hotel's location is relatively remote, about ten kilometers away from the city center, making travel inconvenient. The store changed room types at will and without explanation. There is no excellence in hygiene. For example, the water stains on the faucet, the water stains on the bottom of the cup, and the remaining water stains on the glass in the shower room are not wiped clean. The water in the shower is very small, making bathing very uncomfortable. There are also windows I think the accumulation of dust on the floor is a hygienic problem that should not occur. The hotel's overall service awareness needs to be further strengthened, and I hope it will attract the hotel's attention.

Service: The front desk was very welcoming and the service was excellent. The luggage was also delivered to the room. Environment: There are many green plants in the park and it is very cool at night. The sand view room we booked is very pleasant to overlook the sand mountains in the distance. The most important thing is! You can see many stars at night and vaguely feel like you have seen the Milky Way🌌 Facilities: The room is large and the bathroom is separated from wet and dry areas. Location: Not in the city, but it is convenient to go to Mingsha Mountain, Night Market, Yumen Guanyangguan, and various scenic spots on the west line. Self-driving is the first choice.

This is my second time in Dunhuang. I still chose this hotel! Service: From the front desk to the room service, they are very enthusiastic. I booked a standard room. The front desk also upgraded it to a large room called Jiangjin room. It's really great! (The front desk said that the room name is based on the wine series of their winery) It's really nice to stay in such a good room in a tourist city for just over 300👍 Environment: The environment is very good, the hotel breakfast is also very rich, the location is a bit remote and super quiet at night, but Dunhuang is very small and it takes more than ten minutes to get to the scenic spot, which is convenient!

The service is very good. There is someone to help with the luggage. Breakfast is delivered to the room. The room is also very clean. The surrounding is very quiet and the price-performance ratio is very high.

I checked in after a long holiday and there was almost no one there. The hotel is relatively new, the room facilities are pretty good, and the surrounding area is quiet and not noisy. The shortcoming is that the location is a bit far from the city. The drive back from the city at night is dark. There are very few staff. Although they are not enthusiastic, they answer all questions and their tone is gentle. However, I just feel that something is missing and the communication is a bit awkward. Embarrassing 😅

The room is clean and the attitude is good. The room is clean and the attitude is good. The room is clean and the attitude is good. The room is clean and the attitude is good. The room is clean and the attitude is good. The room is clean and the attitude is good. The room is clean and the attitude is good. The room is clean and the attitude is good.