Beso Del Sol Resort

It was good. Private pool. Free bikes to use. Remember to bring your own toothpaste.

The property looked like the photos on *******. The problems start from there. On my way to the property from the airport, the front desk called me and wanted to know when I was arriving, because they wanted to leave. Check in is at 3pm, and it was 2:15pm. Then you find out that the "resort" does NOT clean your room daily, they don't provide clean towels, and they only give you a tiny bottle of shampoo ! I had to negotiate to get new pool towels, and I was told it I want my room cleaned, they would charge me a large fee + tax ! There is no mention of this on *******. At least 2 months before arriving I extended my stay by 1 day, and the Front Desk had no idea how to handle the 1 day extension ! I received 3 phones calls and 2 texts telling me they had no record of the extension and then scrolled down and saw the extra day. I only dealt with 1 "Adult" at the front desk, as the rest looked fresh out of college and had no idea how to deal with people and more importantly Hospitality, which is that main service at "resort" is supposed to provide. It's shame, because the grounds are nice, the pool area is clean, and the rooms are good, just don't use the few towels they give you, because they won't provide you more. And if you want clean sheets and pillow cases, look elsewhere. They did offer me some detergent if I wanted to wash my own ! I've been traveling for more that 50 years and NEVER dealt with anything like this. You get charged a "RESORT FEE"

This place was great. The room was nice and the view fantastic. The staff were friendly and courteous. I will return. Recommend.

Lots of potential....but We had booked months ahead, we were given the room one story above the office, so the stairs were the closest way to move our bags and coolers and snacks to the room. We arrived about 4pm and after unloading the car, I asked about taking a bike out to ride, the manager said we are closed and you can't have one. The sunset wasn't for 3 more hours. To be there right after checking in and to be told we're closed was just, UNBELIVEABLE!!!!! The room itself was nice and comfortable, however, the AC was incredibly loud. Every time it "kicked on" it was so loud it literally woke us up. I called the office in the morning and told them about it. They said they'd get someone to fix it. By the time we got back to room, the office was closed and it was apparent that they had done nothing to solve it. So bad sleeping conditions both nights. Also, my wife woke up to small black ants in the bed. She noticed them on the floor and near the font door. Lastly, there was a constant drip in the shower and it looked like some mold was there. The bottom line is this property has SO much potential with it's location, etc. They just need to get the details corrected.

We loved our time here at Beso!! The room was great n had mostly anything that you'd need. The only complaint i have is that the hot tub is so chlorinated that it bleached out my favorite bathing suit. Other than that its a great property!

Liked the resort, the pools & the water view from our balcony. The rooms were out dated, dark inside, much smaller than the pictures showed on line, there ended up being $350 in “taxes and fees” that we didn’t expect