The Queensberry Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dumfries
The Queensberry Hotel
12 English St, Dumfries, Dumfries and Galloway DG1 2BT, United Kingdom
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With a stay at The Queensberry Hotel & Restaurant in Dumfries, you'll be a 4-minute walk from Robert Burns Statue and 5 minutes by foot from Moat Brae National Centre for Children's Literature. This hotel is 0.4 mi (0.7 km) from Burns' mausoleum and 0.5 mi (0.8 km) from Devorgilla Bridge.Show More
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Amenities
Bicycle Rentals
Wi-Fi in Public AreasFree
English
No Smoking in Public Areas
Smoking Area
Non-Smoking in All Rooms
First Aid Services
CCTV In Public Areas
All Amenities
Property Description
With a stay at The Queensberry Hotel & Restaurant in Dumfries, you'll be a 4-minute walk from Robert Burns Statue and 5 minutes by foot from Moat Brae National Centre for Children's Literature. This hotel is 0.4 mi (0.7 km) from Burns' mausoleum and 0.5 mi (0.8 km) from Devorgilla Bridge.
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2.6/5
Cleanliness2.6
Amenities2.6
Location2.6
Service2.6
All 21 Reviews
Surroundings
Train: Lockerbie Railway Station
(20.3 km)
Landmarks: The Yellow Door Gallery
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Double Room
1 Double bed
Non-smoking
LCD TV
Towels
Clothes hangers
Private toilet
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5
Standard Double or Twin Room
2 Single bed or 1 Double bed
Non-smoking
Private bathroom
TV
Cable channels
Wi-Fi in room
Check Availability
5
Single Room
1 Single bed
Non-smoking
LCD TV
Towels
Clothes hangers
Private toilet
Check Availability
6
Superior Double or Twin Room
2 Single bed or 1 Double bed
Non-smoking
Private bathroom
TV
Cable channels
Wi-Fi in room
Check Availability
7
Twin Room
2 Single bed
Non-smoking
LCD TV
Towels
Clothes hangers
Private toilet
Check Availability
Hide Room Types
Guest Reviews
2.6/5
21 reviews
Verified Reviews- Cleanliness2.6
- Amenities2.6
- Location2.6
- Service2.6
Average for similar properties in Dumfries
Guest User
October 16, 2024
The hotel was locked up and looked derelict. Our booking had been cancelled just before arrival but we managed to find the owner at his other property who was obliging enough, and where rooms were provided. The Queensberry needs major investment and is not the best choice.
Ian L
August 29, 2024
Disgusting rooms that are absolutely filthy, very few of the things they offer are actually true. Hotelier is rude, arrogant and has severe personal hygiene issues. Woke us up at 2am for our key. Broke down the door next to us. Markings on the door say “I’m watching you”. I’ve been to trading standards as this place deserves to be shut down.
Guest User
September 11, 2023
This place deserves to be shut down. Upon arrival .. our feet stuck to the floor it was that sticky. It was a very unwelcoming atmosphere from the first step in the door. Dark and cold.. how after being shown our room which was absolutely filthy we decided we were going to leave and find elsewhere. We said we werent happy with the room and explained it was not clean, we were in no way nasty about it. This resulted in being shouted and sworn at by the owner whilst he waved a pile of cash at us he had pulled from his pocket. He was laughing at the fact he had our money anyway! Disgusting, unprofessional attitude. Joke was on him as we later got our money going through trading standards! Doesn't even deserve 1 rating.
Guest User
January 31, 2023
Arriving outside the hotel was scary , as a lone female traveller ( 60+ years) The front facade was a run down mess & there was a handwritten sign on front door asking to call a number to be let in. But once I met the very nice owner and he showed me my clean & tidy room in the labarinyth of corridors all was good. Lovely hot shower, towels, shower gel etc, tea/ coffee all available. I had a good night sleep and have no complaints.
Guest User
April 30, 2023
Went with 4 friends, table had menu that was like an Echo show secured to table so one could looked at menu or two at most then swivel it round to other friends so they could look but with 5 of us it would probably take half an hour to decide and order. We asked if there were any paper menus available and told no! We all decided to leave as the place was not very friendly and hardly anyone in there so felt quite bare and uninviting. We all went round the corner to The Granary where we had a lovely meal with a nice and friendly atmosphere and helpful staff. Queensbury 0 Granary 5
Guest User
January 31, 2023
I had the displeasure of stopping in this hotel for one night only, booked through the company. Really can’t believe that ********** still list this God damn awful place - room absolutely filthy especially the bath room. Toilet flush not working, shower full of mould (wouldn’t have put a dog in it), tv not working, dodgy lock - you get the drift. £100 a night for this shambles of a place. Should have checked out straightaway but my money was taken in advance. Don’t do it, you’ll definitely regret it. And not even Basil or Manuel in sight! TA you must introduce a big fat zero rating too.
Guest User
January 31, 2023
The manager was very accommodating as I had booked the wrong dates. You need to let him know you’ve arrived so you can get the fob to enter. Very helpful. Rooms are spotlessly clean. Tea and coffee making facilities in the room with generous amount of tea, coffee and milk. Great location close to some great restaurants and shops. Seagulls we’re very noisy in the night. Ask for room not on Queen street. No breakfast offered but Bob and Bert’s is just around the corner opening at 8. Lots of stairs so might not be good if limited mobility.
Guest User
January 31, 2023
Poor value. Just a room. No staff in the hotel. We where just given a key at a set time and that was it!! Room clean but basic. All needed redecorating, not worth the money at all. No breakfast, just tea and coffee in the room Very poor value undeed
Guest User
January 31, 2023
We arrived after a complaining phone call stating the receptionist was waiting to go home! Around 30 minutes later and within our scheduled arrival time we were confronted with what looked like a derelict building. A handwritten note on the door gave a mobile number to call. After a few rings the call was re-directed. The door was opened by a tall thin dark-skinned man.
Services & Amenities
Most Popular Amenities
Bicycle Rentals
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Bicycle Rentals
Languages Spoken
English
Public Areas
No Smoking in Public Areas
Smoking Area
Non-Smoking in All Rooms
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:00
Check-out: 07:30–10:00
To check-in, contact the property in advance
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. NZD 111.15) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 15
With a stay at The Queensberry Hotel & Restaurant in Dumfries, you'll be a 4-minute walk from Robert Burns Statue and 5 minutes by foot from Moat Brae National Centre for Children's Literature. This hotel is 0.4 mi (0.7 km) from Burns' mausoleum and 0.5 mi (0.8 km) from Devorgilla Bridge.
Satisfy your appetite with British cuisine at The Queenberry, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. English breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Satisfy your appetite with British cuisine at The Queenberry, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. English breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.