Guest User
August 13, 2024
The hotel environment is good, and the landscape design is thoughtful. The furniture is also a bit old, and it must have taken a lot of thought when it first opened. #Location Transportation is said to be halfway up the mountain, but it is more recommended for tourists who drive or hike. We told the store that we planned to take the cable car, so we listened to the front desk and took the small road to Feixian Temple and entered the scenic area from the side door. As a result, it was very embarrassing to get stuck in the middle. If you hike up to Laojun Pavilion, it will take another two hours. If you take the cable car, you have to walk down the mountain to the gate, and then queue up for a boat and cable car, which will delay time and waste energy. I wanted to save time and energy, but I was misled. It is also recommended that businesses do their homework before promoting their own location to avoid misleading tourists. #Room facilities The mountain view room is a double room. The space in the room is not large. The environment is the worst in this Chengdu trip. The environment outside the room is okay. Many facilities such as the gym and swimming pool lack maintenance. #Sanitation After staying for two nights, the sanitation was not cleaned. Only the garbage was taken out and the toiletries and towels were changed. The welcome fruit was not fresh. #Service The service staff were polite on the surface, but the service was not in place. In addition to the above problems, the service attitude of the restaurant is also unsatisfactory. On the first day of check-in, there were not many guests, so the breakfast was very simple. On the second day, there were many guests and a buffet breakfast service was provided. There were many choices. After all, the breakfast was marked as 68 per person. There was no explanation or compensation for the difference between the two days. The waiting time for dinner was even more outrageous. I made an appointment for dinner at more than 4 o'clock, but I didn't eat it until 7 o'clock. In addition, there was a pick-up service marked, but it was too far when I picked it up, and when I sent it, it was said that it would only be sent to the foot of the mountain. The experience was very bad. #Cost-effectiveness is not high. Five-star opening layout, four-star price, two-star room, and home-style service. Overall, it is not worth it. There are many cost-effective accommodations around. I feel sorry for the boss and change the service team as soon as possible.
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