Unclear why but the owner uses an agency to manage the property, didn't add any value at all. They provided conflicting information all the way up to arrival. Really struggled to understand how to access the property, they told me there was a key box, where as actually I had to use that code for the main door, and the key was inside my room. I had no idea which room was mine, I had to find out for myself. When I informed them of any issue, they directed me to the owner. There was no microwave at the property, despite what the listing advised. Whilst the kitchenette had everything else you needed (fridge, kettle, stove) it was way too small to be practically used for more than a day or so. Tiny bin, and no instructions on how to take the rubbish out so this was overflowing after day one - despite being at the property for 5 days it was not serviced at all. The apartment was definitely more tired than the photos, mould in the bathroom, and generally worn. It was ok if you got a good price and wanted to stay in town. Hairdryer in bathroom looked to be very unsafe with cable taped up together so didn't use it. Due to the sloping roof of my room I think my partner would have struggled getting in and out of the bed, if they had come on the trip with me.The property was in a good location right in middle of old town, and if you got the steps down rather than up then it wasn't too big an issue. When I had an issue with the plumbing the owner attended the same evening to fix the issue. The aircon worked well, and despite being an attic room was not overly hot, and was not noisy.