I paid for my granddaughter to stay at the Gresham for a weekend as a birthday treat. (She was 21). She took her boyfriend in tow and this is a first hand review from them - coz the family all know I love putting reviews on. I do think people deserve them. The check in was very quick and efficient. The staff were lovely they said. The room was more than they expected, the hotel had upgraded them to a superior king on the request of Vincenzo (the reservation supervisor) - what a lovely man..! I had spoke to him personally the week before and he upgraded them without being asked. The room was warm, comfortable and so very noticeably clean. The couple were so impressed with everything. I’m told the best thing (which could not fit into a suitcase) was the shower cubicle. Jack in 6ft 4ins and was thrilled to be able to stand up in the shower. A simple thing but important for taller people. The bed was long enough for him too. They did have a meal in the restaurant that first evening and when I asked for a score out of 10 for the food I was told 50/10…. You can see the photos and although the quantity might not be overwhelming the steak was so perfect, the fish so fresh that the plates were cleared and they said they were stuffed.! So, two nights in the hotel, two breakfasts that were also hot, well cooked and a great choice of continental and main. Not one complaint. mmmm well, maybe one. It seems the housekeeping do start early and woke our couple up both days but sure that got them on the move for breakfast. So, this is where I thank the hotel for giving my granddaughter a lovely, homely time. If she had been disappointed I would be writing something different without question. Now the rest of the family can’t wait to go - it’s been a while since we were there. It’s also lovely to know the Gresham still has its long time great reputation.
Very Good
138 Reviews