Guest User
August 6, 2024
In order to facilitate self-service check-in, there was no staff at the hotel. There was only the self-service check-in process, email and phone. However, I had never received an access code before. No one answered the phone and emailed. Finally, other guests came back and let me in. I kept calling and waiting. Finally, one of the three calls was answered, but I didn't know the reservation information, so I kept waiting. Finally, half an hour later, I received a reply email. I waited for an hour just to get in. If you don't have this service capability, don't do self-service check-in.
Original TextTranslation provided by Google