LAKSHMANAN
January 21, 2024
I stayed for 1 night on 1/5/24, and the bathroom had no hot water- see the other review.
I could not cancel the booking from 1/13-1/15, as it was non refundable. Okay, this time, I went to do laundry, one washer was broken and used the other one using coins, 30 minutes later, all the cloths are completely wet, the detergent was not used and the machine shows “it’s out of order”. Went to front desk and requested the person that I use the laundry facility in the hotel (used for pillow covers and comforters etc), the rude front desk person not only denied, but asked me to carry wet (so heavy now) clothes else where and wash. I asked if I can use the dry to dry the clothes a bit before taking out of the hotel, she refused to provide it. Finally, I carried the wet clothes in trash bags to a laundromat and washed. Will never stay here again