Hilton Garden Inn Columbus/Dublin

Excellent stay The staff was awesome and friendly willing to help go the extra mile if you needed something. All of the staff was excellent

Interesting pretend restaurant I've generally been pleased with Hilton properties, but this place made my "don't return" list. The room itself was fine. The lobby was large but not particularly inviting. I was surprised when checking in to be told that I had purchased the 'bed and breakfast option' and breakfast was included. The paper voucher didn't indicate how many guests, and I was told it was good for both my friend and me. I was surprised to learn that the hotel had a restaurant (besides a breakfast which is usually included) and decided to try it for dinner that night. Not a soul was visible. I asked at the front desk and was told that a staff member would be informed. The very limited menu had two meatless items:hummus with vegetables and mushroom ravioli. The 'restaurant' was out of the ravioli and we decided to eat elsewhere. Breakfast was actually worse. The coffee had spoonfuls of grounds in it; a chafing dish containing what appeared to be overcooked eggs was broken, and the brown sugar was a geology specimen. The attendant was pleasant, but seemed unaware. The principal service provided seemed to be the presentation of checks. Empty plates and glasses languished on tables until the guests had left. There was nowhere apparent to bus your own table. My friend had meanwhile secured his own voucher for breakfast to avoid problems with the system. I'm not writing off Hilton yet, but my ideas about Hilton have been tarnished.

Good hotel stay but the breakfast wasn’t a hit Our room was really clean, bed was alright, not the most comfortable but that’s okay! Breakfast was expensive for the lack of food offered. It was normal continental breakfast (minus pancakes) and it cost something like $12 a person. It was fine but still threw me off since the food wasn’t worth spending the money on. The employees were really kind!