Dubai Muteena 3-star Hotels

The worst part of staying in the hotel was nighttime, there are a couple of clubs in the building and the music is aggressively loud till 4 am. Sleeping on the first floor is almost impossible. I don't know about other floors. When checking in it turned out that the hotel is fully booked, so I was given a suite that I enjoyed a lot. I would give it 10/10 for the money spent, but that's only in my case. The cleaning staff is doing a good job, but they didn't supply some stuff like shampoo and after one day they started to bring only one towel. Additionally, they didn't change my glasses, so I washed them myself. Overall 6/10.

I checked into City Avenue Hotel on 23/11/22. All workers were polite and very helpful. After dropping out the cab, a gentleman from the hotel helped me carry my luggage into the building. I got exactly what I had asked for. The building had a nice aura and freshness to it, calm and quite environment. Very tidy and Every worker was kind. I had someone clean my room every day and nothing went missing. The hotel is located in a good area, places like grocery stores, pharmacy, restaurants and hospital like Aster are all a walkable distance. Receptionist work 24/7 so it’s easy to ask for help or check out at late hours.I enjoyed my stay, be sure to download Uber because it was difficult to find or get on a taxi. WiFi was good too. I never got to try out the food but everything else was top tier. I highly recommend and would certainly go back again.

We visited this hotel quite a lot this year. And our last stay was terrible. I checked in at passed 9 in the evening of our check in date and I waited for the reception for more than 30 minutes to check me in and when I reached the room I found the door open without using the key they gave me. And I specially booked for king size bed and even call reception just to make sure it will be provided. When I saw the opened room there was 2 single bed which is really disappointing so I went down and they told me they cannot give me what I booked not until I told them that the door is open and it's not closing. Next day of our stay we went out in the morning and asked the reception to clean the room, check the bed because it's hard as my partner had a back pain when he woke up and give us 1 more towel since we are 2 in the room and we had only 1 towel. We asked as well for dental kit and slippers. When we came back to the hotel @ 11pm (13th October,2021) room cleaning was not done, no single request has been delivered. We showed it to one of their staff and didn't even apologized. After few mins still no one came to clean the room as we requested again. My partner called the reception and the guy on duty that time was very rude. This is under hospitality industry but we didn't feel even a bit of being hospitable from the staff. Most specially in reception since the time of check in and whole entire of our stay. And finally after sometime housekeeping attendant came which is same as the attitude of the person who's seating in reception. We come to know that the bed was place in opposite side which where the rod is accessible. So my partner help the attendant to flipped the mattress. We're so tired when we got to the hotel as we went outside so we just want to relax after but we got stressed from the service this is not 1 star or 2 star hotel. It's 3 star which is supposed to be much better than the services of 1 or 2 star . I like the wash room as it is clean however the hair dryer is not working. We reported it to the room attendant and even showed it to him. He said they cannot do anything about it. I even suggested to replaced it but he said it's not possible and he left.”I know that in a hotel standard there must be a working hair dyer” if not it violates one of the rules of a hotel standard. One more thing @late night on 12th of october the guy who wore a brown blazer asked for my partners emirates ID and asked us to leave it there with them and send it to our room after 10mins but it's already morning we still didn't received the ID and when we passed by and asked about it it looks like they are confused if they have it or maybe misplaced it. Until few mins they found it and didn't even apologized for the delayed and he's very non-hospitable. The first stay we had was May 2021 and it was amazing. hTe filipina lady who checked us in before was very nice and polite but I've never seen her since then. You should hire more staff like the Filipina lad

Thanks to Akash for nice cocktail in country bar club. I like to visit again. South indian food served from kanekonna was really delicious. Happy to visit again to take awesome south indian native food.

Haven't eaten breakfast, can add money for an extra bed, cheap hotel, some rooms have no windows and mosquitoes are not suitable for bringing. But the sunny room can bring children over. The hotel is in low prices. There are three parking spaces at the door. If you come early, you can park well. The key is cheap. This is really good, very economical, very cheap and affordable. Good, I wrote it interestingly, and then it’s not bad

I find this hotel neat and clean. All repairs are done on time and facilities are shining. But what I value the most is Customer Support. All the hotel staff has exceptional high standards to treat visitors (in the restaurant, reception, any other person in the hotel). Thanks to Mr Bikash Tharu for always keeping my room cozy and bringing homely vibes.

Hotel is nice and clean. Room was nice and tidy. Location is a bit remote especially if you're not driving or using taxis but that's a personal opinion based on personal needs. Staff's good, i personally had a good experience but i gave an average score as i think they can do a better job being a bit more welcoming when someone walks to the hotel reception and criticising customers in front of other customers even if they are unreasonable and not polite (as the one i've encountered). Just etiquette of a client facing role.

Very excellent service. Happy to stay again in the future. The price also very reasonable

I just would like to thank that hotel for their trustworthy staff that I have left my Rolex watch for about two weeks and forgot about it then i called and GUESS WHAT? They had it safe for me so i asked my friend to grab it for me! Thanks a lot.. but just a little minus points for the waiting to check in and taking too long to get my luggage upstairs