Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 18, 2026|Classic King Room With Balcony
The BackpackerThe hotel is in a fantastic location—just steps away from the Museum of the Future and very accessible to the metro. It’s only one station from Dubai Mall and Burj Khalifa, making it perfect for sightseeing. The staff and service were excellent, and the room was spacious with a beautiful view. The only downside was the shower design, as water tends to flow outside the shower area. Overall, it’s a great choice for tourists looking for convenience and comfort.
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Price per night from:PLN 360
Posted on Apr 5, 2026
Guest User
The kitchen was great! The room wasn't spacious, and the bathroom drainage was poorly designed; even adding an extra small bed wouldn't be possible. The room they gave us was different from the one we booked, meaning some people had to sleep on the floor.
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Price per night from:PLN 388
Posted on Aug 1, 2025
Guest User
The room is relatively large and the decoration integrates a lot of local elements. At first glance, it was okay, but it was still rough. At first, the front desk couldn't find the reservation. I asked the housekeeper to contact for a long time, and finally said that I had received a message from the agent. It seems that it is not Trip.com that I booked directly with the hotel, but through a local agent. The experience is not very good, or the international hotel chain is more reliable. Other aspects are quite satisfactory, if there are other options, it is not recommended to live here.
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Price per night from:PLN 203
Posted on Feb 22, 2026|LUXURY ROOM, 1 King Bed
Guest User
The room was pretty decent for being in the city. We booked the half-board option, choosing breakfast and dinner. However, there was a discrepancy regarding dinner; the front desk and the restaurant staff told us different things. We were initially told both the second and third-floor restaurants were options. When we went to the second floor, they said no, and it took some back-and-forth communication to resolve it. Then, at the third-floor restaurant, they also said no, despite the front desk confirming it was fine. We went back to the third-floor restaurant, and again, they refused. Isn't this something that should be synchronized internally within the hotel?
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Price per night from:PLN 672
Posted on Mar 1, 2026|Deluxe Room
Anonymous UserCame here with my mom for 3 nights. Location is quite good. The metro is 400m away and you can access many parts of dubai. Behind the hotel and nearby there are convenient stores and restaurants. The staff at the hotel are well trained, professional and courteous. The room and Bathroom is spacious. Breakfast is good. As i am writing this, we had to extend another day due to the war happening between Iran and Israel. Airports are shut. The staff managed to give us a good rate to extend our stay.
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Price per night from:PLN 363
Posted on Oct 17, 2025
Kola123
Check in was smooth and was attended by Rash. She was courteous and helpful in getting the room. Was given a room on a higher floor facing partial Dubai frame. The soap etc is very poor quality and bed sheets not white, something not expected of such hotel.
Bikash at concierge was rude and I feel need training on customer relations. Gave him the card and instead of handing back, he just placed on the table. Valet parking was also slow and disorganised. Imagine waiting 30 mins just for them to pick up the car. I don't see this in Sofitel Downtown or the JW Marriot.
Location is ok but there are definitely other better hotels around the area. Other facilities such as steam room and pool area are quite old.
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Price per night from:PLN 637
Posted on Feb 15, 2026
J3sslyn
Decent room overall! Do note that bathroom slippers, toothpaste, and toothbrush are not provided by default, u will need to request them if needed.
Very convenient location, just about a 5-minute walk to Financial Centre Metro Station. There are also convenience stores and pharmacies nearby, which makes it really handy.
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Price per night from:PLN 299
Posted on Nov 29, 2025
veronica marie soriano
very nice for parties and celebrations. the receptionist is also very nice. room is big and clean. will book again for upcoming celebrations🫶
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Price per night from:PLN 448
Posted on Aug 17, 2026|Deluxe Room
Guest UserThe hotel is a bit dated, especially the elevators; they need updating. Also, the windows aren't clean. However, the reception staff are very friendly, especially Khalid, who is very respectful.
Also, the valet parking service is not available, which saddens me somewhat.
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Price per night from:PLN 282
Posted on Mar 13, 2026
Guest User
The woman at the hotel reception, I don't know if she's new! She was clueless about everything! And her attitude was terrible! At first, she said the suite I booked wasn't available. I asked her to confirm, and then she said it was, and the room was ready, but check-in time was 2 PM, and early check-in would cost extra. I asked her how much, and she initially said 600 dirhams. I said okay, then the manager came over and said the room would be ready in about ten minutes and we'd check in right away. A while later, she said the room was ready and we could check in, but since it was a suite, it would cost double, 1200 dirhams. I was speechless. Why didn't she say it was 1200 dirhams earlier? Even her manager agreed, how could she be so incompetent? And why couldn't she let guests check in early if she had a vacant room? How could she be so stubborn? I was so angry at that point, I wasted over an hour of my time. I told her I wanted to cancel, that I wouldn't stay, and then she said she'd apply for it! It was truly unbelievable!! At Atlantis, we arrived at 7 AM, and although check-in was at 3:30 PM, she said she'd check us in immediately even though there was a vacant room.
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Price per night from:PLN 774