Al Khoory Sky Garden Hotel

Al Khoory Sky Garden Hotel Reviews

Al Khoory Sky Garden Hotel

24 16c St, Al Khabaisi, Dubai, Dubai Emirate, United Arab EmiratesView Hotel Details
Al Khoory Sky Garden Hotel
Al Khoory Sky Garden HotelAl Khoory Sky Garden HotelAl Khoory Sky Garden Hotel
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Al Khoory Sky Garden Hotel Guest Reviews

4.6/5
Great
397 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.5
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All reviews(397)
Positive reviews(382)
Reviews with photos/video(80)
Convenient location(48)
Easy to get around(44)
Close to airport(37)
Great value for money(25)
Classy environment(19)
Delicious breakfast(15)
Large rooms(12)
Great swimming pool(9)
Negative reviews(15)
Guest User
Garden Classic Room
Stayed in Jul 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 17, 2024
My stay at Al Khoory Sky Garden Hotel was fantastic! The housekeeping team, Aamir and Hasinda, kept my room spotless. The spa experience with Sanoop and Neela was rejuvenating. Alaa from Al Baha Restaurant provided excellent service, and Saif from room service was prompt. Vanessa and Jasmin at Spice Restaurant were delightful. Overall, the staff made my stay memorable with their exceptional service. Recommended!
6/11
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
faisal
Sky Classic Room
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Very nice place. The hotel is very clean and the room is very nice.
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Firas Al Alami General Manager
Anonymous User
Sky Classic Room
Stayed in Jul 2024
Couples
15 review
3.2/5
Posted on Jul 12, 2024
It was a good stay however it wasn't that very clean. It looks like there still some little dirts on the floor from previous customer and not sure why its taking time to check in and check out
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
Bankin
Sky Classic Room
Stayed in Jul 2024
Solo travelers
15 review
4.0/5
Very Good
Posted on Jul 8, 2024
service was good and location was close to the Airport and around 10M Walk to the Metro
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
TheNoor
Sky Classic Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 30, 2024
I loved everything about the hotel.. It is my second time with Alkhory skygarden! And for sure not my last 😍
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
MundaneMaiden
Sky Classic Room
Stayed in May 2024
Other
29 review
2.7/5
Posted on May 28, 2024
Disappointing Stay at Al Khoory Sky Garden I've stayed at numerous hotels, but my experience at Al Khoory Sky Garden was appalling. I'm writing this review to warn potential guests about the issues we encountered. We arrived at 8 PM and were looking forward to a relaxing stay. The check-in process was swift, but when I asked for a room with a nice view, I was told they were fully booked. Later, we discovered a disturbing issue: hair on the work desk, including strands from someone's private area. I was disgusted and called the reception to request housekeeping. Despite multiple calls, no one came to clean the room. After two follow up calls snd almost 20 minutes of waiting, I went down to the reception and expressed my frustration. The receptionist seemed unbothered, asking me why I needed a clean room so urgently, asked if I was going somewhere. I lost it and requested for a new clean room. I showed them photos of the hair, and they finally took my request seriously. They "upgraded" our room, but it felt like damage control. The rest of our stay was marred by issues: 10mb internet capacity –you have to pay if you want faster connection, delayed requests for water bottles, and malfunctioning air-conditioning. Even the complimentary fruit they sent felt like a belated attempt to make up for the poor service. One positive aspect was the pool staff, who were professional and welcoming. However, these redeeming qualities couldn't outweigh the numerous issues we faced. Lessons Learned: To avoid similar problems in the future, I suggest Al Khoory Sky Garden conduct staff training in all aspects of the hotel. Reception and housekeeping need to prioritize guest requests and communicate effectively. Recommendation: If you're looking for a good pool experience, Sky Garden might be worth visiting. However, be prepared for subpar service and potential issues with cleanliness. You can find better options with better service at a lower price point.
Response from Property: Dear Valued Guest,Thank you for your comments about your recent stay at Al Khoory Sky Garden Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations.With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence.May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine services. Kind regards, Firas Al Alami General Manager
MOHAMMAD-ASGARI
Sky Classic Room
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Jul 11, 2024
Anything was well but I did not find toothbrush at room!
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
Sabiracam
Sky Classic Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 28, 2024
I booked normal room but they are given me as complimentary balcony room, good room and very clean comfortable swimming pool , delicious food , Starbucks also available .. very satisfied and price also reasonable ..
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us! We are glad that you appreciated our attention to detail and exceptional service. We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction. Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Firas Al Alami General Manager
HUEY TYNG
Sky Classic Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 3, 2024
near to airport and comfort for stay. Suitable for long transit time and have a good sleep here.
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
Anonymous User
Sky Classic Room
Stayed in Mar 2024
Solo travelers
1 review
4.5/5
Great
Posted on Apr 10, 2024
The location is near the metro, convenient for solo travellers. The place is also clean. There was jsut one time when I asked to clean the room and that day I was able to go back a little early by 3pm and the room wasnt cleaned yet. I told them to clean when we had dinner and it was cleaned just right we got back for dinner :) Friendly staff! Great value for price and space of hotel room.
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
Hari
Sky Classic Room
Stayed in Apr 2024
Solo travelers
45 review
4.7/5
Amazing
Posted on Apr 29, 2024
10 minutes walking to city center mall, difficult to get taxi from hotel
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us! We are glad that you appreciated our attention to detail and exceptional service. We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction. Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Firas Al Alami General Manager
Ali_osx997
Sky Classic Room
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Hotel locations is great near to airport booking amount is adorable 50 usd pre day service from stuff is good ,
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Firas Al Alami General Manager
Nicollete
Garden Classic Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
This hotel was really awesome!!! The location is very convenient and close to the airport, the staff is friendly and very helpful, the rooms are clean and you can have breakfast, lunch and dinner anytime that’s convenient for you. It’s really beautiful and I didn’t have any problems at all during my stay. When I return to Dubai, I’m definitely going to book this hotel again ! ❤️❤️❤️❤️❤️thank you Al Khoory Sky Garden Hotel ✨
Guest User
Garden Classic Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
It’s the best hotel that i have seen in dubai
Response from Property: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
Saeed NZ
Sky Classic Room
Stayed in Sep 2024
Travel with friends
4 review
1.2/5
Posted on Sep 2, 2024
I asked refund after 2 hour of booking they didnt accept and i had travel ticket they just think to their money
Response from Property: Dear Valued GuestThank you for your comments about your recent stay at Al Khoory Sky Garden Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations.With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence.May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine services. Kind regards, Firas Al Alami General Manager