Citadines Culture Village Dubai

Citadines Culture Village Dubai Reviews

Citadines Culture Village Dubai

Al JaddafJaddaf Waterfront, Al Jaddaf, Dubai, Dubai Emirate, United Arab EmiratesView Hotel Details
Citadines Culture Village Dubai
Citadines Culture Village DubaiCitadines Culture Village DubaiCitadines Culture Village Dubai
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Citadines Culture Village Dubai Guest Reviews

4.5/5
Great
82 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(82)
Positive reviews(81)
Reviews with photos/video(26)
Awesome stay(27)
Friendly owner(16)
Awesome rooms(13)
Clean and tidy(10)
Great location(7)
Quiet & comfortable(6)
Easy to get around(5)
Negative reviews(1)
MundaneMaiden
Standard Room
Stayed in Aug 2024
Other
29 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Another stay in one of our favorite hotels. Our stay was pleasant as always, thanks to the receptionists. The only thing is the basement parking. It's quite complicated and the parking is cramped. Someone needs to hold the door and the valet isn't always there to assist us. You also can't park without the key card, so you have to wait outside while checking in, get the key card, wait for the security to hold the door for the elevator basement parking and so on. It's tiring to do if you plan to go out during your stay.
Response from Property: Dear Mundane Maiden,Thank you for taking the time to share your feedback about your recent stay at our hotel. We’re thrilled to hear that you continue to enjoy your visits and appreciate the efforts of our reception team.Our sincere apologies for the inconvenience you experienced with the basement parking. Your comments are valuable, and we understand how the current setup can be cumbersome, especially when you're in and out frequently. We will be more proactive in assisting toward the parking and entrance to the property. Thank you once again for your kind feedback and loyaltySincerely,Citadines Management
Anonymous User
Standard Room
Stayed in Mar 2024
Solo travelers
37 review
3.7/5
Posted on Mar 21, 2024
It was a good experience overall. The hotel is in a lovely and quiet area. The staff are friendly and helpful. Cleaning in acceptable. The only downside is that there are no restaurants in the hotel. Only snacks and a coffee machine are available.
Response from Property: Dear Valued Guest,Thank you for choosing Citadines Culture Village Dubai for your recent stay. We appreciate the opportunity to host you and are thrilled to hear that you had a good experience overall.Your kind words about our hotel being situated in a lovely and quiet area are truly appreciated. We strive to provide a serene and comfortable environment for all our guests to enjoy.We're delighted to hear that you found our staff to be friendly and helpful. Ensuring our guests feel welcomed and supported throughout their stay is a top priority for us.Regarding your feedback about dining options, we apologize for any inconvenience caused by the limited availability of restaurants on-site. Your comments are invaluable to us, and we will certainly take them into consideration as we strive to enhance the overall experience for our guests.We genuinely value your feedback, and we would be honored to welcome you back for another stay with us. Once again, thank you for choosing Citadines Culture Village Dubai. We look forward to the opportunity to serve you again in the future.Warm regards,Citadines Management
Farah
Deluxe Room
Stayed in Feb 2024
Couples
4 review
3.0/5
Posted on Feb 28, 2024
Not that comfortable small room even though they said they booked a bigger one
Response from Property: Dear Ms. Farah,Thank you for choosing to stay at Citadines Culture Village Dubai. We sincerely appreciate the time you've taken to share your feedback with us.We regret to learn that your recent stay did not meet your expectations regarding the room size. Please accept our apologies for any inconvenience this may have caused. Ensuring our guests' comfort is of utmost importance to us, and we apologize for falling short on this occasion.Your feedback is invaluable to us, and we will review our booking processes to ensure that such discrepancies are avoided in the future. We are committed to continuously improving our services and providing the best possible experience for our guests.Once again, thank you for choosing Citadines Culture Village Dubai. We look forward to the possibility of welcoming you back in the future.Sincerely,Citadines Management
Guest User
Standard Room
Stayed in Feb 2024
Travel with friends
121 review
4.5/5
Great
Posted on Apr 4, 2024
We had a good time and had a good stay. I like the room. The staff was nice.
Response from Property: Dear valued guest,Thank you for choosing Citadines Culture Village Hotel for your recent stay. We are thrilled to hear that you had a good time and enjoyed your stay with us. It's great to know that you liked the room accommodations.We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like us to prepare for your next visit, please feel free to let us know.Sincerely,Citadines Management
AHMET
Standard Room
Stayed in Sep 2023
Business travelers
23 review
3.0/5
Posted on Oct 31, 2023
Good hotel for business trip
Response from Property: Dear Ahmet,Warm Greetings from Citadines Culture Village Dubai.Your ratings and feedback are highly appreciated and thank you for choosing our hotel as your place of stay and we look forward to welcoming you back to our property soon.Kind Regards,Citadines Management
Ricky Rosay Rosss
Deluxe Room
Stayed in Nov 2023
Business travelers
249 review
4.5/5
Great
Posted on Jan 1, 2024
Very nice hotel and peaceful environment. The staff is very welcoming and informative as well.
Response from Property: Dear Bantu,Happy New Year and Warm Greetings.Thank you for taking the time to review to Citadines Culture Village Dubai. Your good reviews and ratings of the property is well appreciated. We are looking forward for your next stay.Kind Regards,Team Citadines
Guest User
Standard Room
Stayed in Mar 2023
Solo travelers
23 review
5.0/5
Outstanding
Posted on Mar 27, 2023
It’s a pretty good hotel and very new and very clean. Overall it’s pretty much a wonderful place to stay. 
Response from Property: Dear Qian,Warm Greetings.Thank you for taking the time to share your stay experience at Citadines Culture Village Dubai!It is very encouraging for us to know that you had several delightful moments during your stay.We are happy to have met your expectations in service and quality standards. Receiving good feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and we look forward to welcoming you back.Yours sincerely,Citadines Management
Guest User
Standard Room
Stayed in Jul 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Good morning
Response from Property: Dear Guest,Good Afternoon and Warm Greetings from Citadines Culutre Village Dubai.Thank you for staying with us and for the great review ratings.We are looking forward for your next visit.Sincerely,Citadines Management
Vahid Entezam
Standard Room
Stayed in Dec 2022
Travel with friends
1 review
4.5/5
Great
Posted on Dec 27, 2022
I stayed there for the third time, and I was happy to choose this hotel again. I like the location, the room was nice, and the pool has a nice view. We loved it!
Response from Property: Dear Guest, We wish to thank you for making the Citadines Culture Village Dubai your place of stay. We appreciate you taking the time to complete survey and share your experience. At Citadines, we always strive to deliver memorable guest experience and we are delighted to hear about your pleasant experience with us while in residence. It will be our pleasure to share your kind compliments with the team. This will certainly inspire our colleagues as we strive to deliver the highest standards of service. We look forward to the opportunity of welcoming you again.Best Regards,Citadines Management
Anonymous User
Standard Room
Stayed in Dec 2022
Travel with friends
31 review
4.7/5
Amazing
Posted on Dec 11, 2022
The room was clean and comfortable and the staff was very attentive and professional. Highly recommend
Response from Property: Dear Guest,Warm greetings! We are very pleased to read your positive review on your recent stay with us at Citadines Culture Village Dubai.Thank you for taking the time to share your feedback, with pleasure we read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We had conveyed your appreciation to the entire team. We are looking forward to welcoming you back.Sincerely,Citadines Management
Fahad
Standard Room
Stayed in Aug 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Aug 20, 2023
Good hotel in good place And very good service and behavior staff
Response from Property: Dear Mr. Fahad,Warm Greetings from Citadines Culture Village Dubai.Your great ratings and feedback is highly appreciated, and it was a pleasure sharing your comments with the team.Thank you for choosing our hotel as your place of stay and we look forward to welcoming you back to our property soon.Kind Regards,Citadines Management
Dr Ibrahim
Standard Room
Stayed in Nov 2022
Business travelers
17 review
4.5/5
Great
Posted on Nov 22, 2022
Great peaceful hotel small and cosy rooms great staff and Maggie the house keeping lady is fantastic
Response from Property: Dear Dr. Ibrahim, Greetings from Citadines Culture Village Dubai and thank you for choosing our hotel with your recent stay.We are pleased to read that you had a brilliant stay with us and were happy with the facilities. Your feedback has been shared with the entire team especially to Maggie. We look forward to welcoming you back in the future. Sincerely,Team Citadines
Anonymous User
Standard Room
Stayed in Dec 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 11, 2022
Good location and good location for your support team and handling of your own needs to
Response from Property: Dear Guest,Warm greetings! We are very pleased to read your positive review on your recent stay with us at Citadines Culture Village Dubai.Thank you for taking the time to share your feedback, with pleasure we read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We had conveyed your appreciation to the entire team. We are looking forward to welcoming you back.Sincerely,Citadines Management
Traveller 365 days
Standard Room
Stayed in May 2023
Solo travelers
22 review
4.5/5
Great
Posted on Jun 18, 2023
Great hotel with quick services and complimentary valet parking. Rooms r well equipped and bed was super comfortable. Location is perfect for public transport
Response from Property: Dear Valued Guest,Warm Greetings.Thank you for taking the time to share your stay experience at Citadines Culture Village Dubai!It is very encouraging for us to know that you had several delightful moments during your stay.We are happy to have met your expectations in service and quality standards. Receiving good feedback from our guests motivates us to further improve our commitment to delivering good service. We have personally shared your appreciation and kind words to the team, and they are equally happy.We thank you again for your valued patronage and we look forward to welcoming you back.Yours sincerely,Citadines Management
Firsy
Standard Room
Stayed in Jan 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Jan 24, 2023
Great value for money. Nice staff, good rooms, loved it.
Response from Property: Dear Firsy, Thank you for your review and for taking the time to write it. It was such a thrill to read, and we cannot be more appreciative!We're so glad that you all had a great stay with us here at Citadines Culture Village Dubai. It's our goal to create lasting memories for our guests, and it is a pleasure to know that you all felt so comfortable throughout your time with us. I will convey your kind words to our team to inspire them more to provide the best service for our valued guests like yourself.It was indeed a great pleasure having you stay with us and hope to welcome you again soon.Sincerely,Citadines Management