Rixos the Palm Hotel & Suites
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dubai
Rixos the Palm Hotel & Suites
Health Protected
#6 of Family Hotels in Dubai
East Crescent, The Palm Jumeirah, Dubai, Dubai Emirate, United Arab Emirates
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With a stay at Rixos The Palm Hotel & Suites in Dubai, you'll be 3.5 mi (5.7 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai. This luxury hotel is 10.9 mi (17.5 km) from Souk Madinat Jumeirah and 11 mi (17.7 km) from Wild Wadi Water Park.Show More
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4.4/5Very Good·Great Location
Everything is great thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!
AleksandrAll 42 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingHot SpringSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Metro: Al Khail
(16.9 km)
Metro: Mashreq
(16.9 km)
Airport: Dubai International Airport
(42.2 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
King Suite with Panoramic Sea View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Daily Housekeeping
Toothpaste
Butler Service
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Premium Twin Room with Sea View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Daily Housekeeping
Toothpaste
Butler Service
Check Availability
14
Three Bedroom Family Suite
250m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
4
Premium King Room with Garden View
1 King bed
65m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
16
Four Bedroom Penthouse Suite
370m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
9
Premium King Room with Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
13
Two Bedroom Senior Suite
1 King bed and 2 Single bed
150m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
5
Deluxe King Room with Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
12
Two Bedroom Family Suite
215m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
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1
Executive Grand King Suite Penthouse
1 King bed and 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Private Toilet
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2
Deluxe Room with Sea View
55m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
2
Deluxe Twin Room with Sea View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Daily Housekeeping
Toothpaste
Butler Service
Check Availability
3
Premium Room with Garden View
1 King bed or 2 Single bed
65m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Check Availability
11
Senior Suite with Sea View
1 King bed
90m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
5
Suite, 2 Double Beds, Sea View (Panoramic)
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
2
Deluxe Room
1 King bed or 2 Single bed
52m² | Floor: 1-6
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Check Availability
8
Junior Suite with Sea View
1 King bed
70m² | Floor: 1-6
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Five Bedroom Pool Suite
400m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
1
Premium Room with Sea View
1 King bed or 2 Single bed
65m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
Check Availability
2
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Daily Housekeeping
Connecting Room
Toothpaste
Check Availability
5
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Four-Bedroom Suite with Private Pool
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Private Toilet
Check Availability
4
Wellness Room with Pool Access
1 King bed
55m² | Floor: 1-6
Free Wi-Fi
Non-smoking
Air Conditioning
Daily Housekeeping
Connecting Room
Toothpaste
Check Availability
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Guest Reviews(42)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests praise the establishment for its professional and attentive staff, cleanliness, diverse breakfast options, prime location on Palm Jumeirah, and well-equipped spa and fitness facilities, as well as comfortable, spacious rooms with stunning views.
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Helpful
Not helpful
Guest User
February 6, 2023
I was traveling with my parents and booked two rooms. Unfortunately, rooms are up to date and absolutely d didn’t meet my expectations. spots on the shower’s door, spots on the wall in the bathroom, cracked mirrors and very cheap uncomfortable pillows. Dust was everywhere as well. Lots of people out there useless. I explained my complains daily and they moved me from ano room to even bigger room with more dust and spots. A/C was off everywhere in every room and I called maintenance service when checked in, when moved to another room etc. the can’t handle a comfortable room temperature before first arrival, what service we can talk about here? Good was absolutely fail. Will all inclusive option it was basically rice and lamb, other stuff was super smelly and undress (sushi, fish, seafood, beautiful but extremely untasted desserts). Every single step in this hotel was the proof of the luck of customer and professional service. Once I bring all my concerns to the table, I get only sorties and promises to be better for the next time lol. No refunds, no complimentary service, nothing to make me feel better before I leave. Just a promise that they’d do better in future. I’d never be back to this hotel, and won’t recommend it to anyone. Poor choices, not sure even about 2.5 stars even. Big fat failure. Was here for a few days and totally regretted them.
Aleksandr
December 15, 2022
Everything is great thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Original TextTranslation provided by Google
THEMMF
December 13, 2022
The hotel is very good and the service is good
Original TextTranslation provided by Google
Scott
January 28, 2024
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Verified traveler
October 2, 2023
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
Raj
September 17, 2023
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Alma
September 5, 2023
This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos
Edward
September 16, 2023
Beautiful property wonderful staff and great Restaurants thumbs up.Thanks Rixos needed this.
Jennifer
July 31, 2023
I feel obliged to write this as I made my decision based on the reviews of other people on this platform. I’ve recently got back from staying at the Rixos for two weeks and I must say it is very very poor in comparison to other hotels in Dubai , yes it’s probably better than some hotels in Europe, but in the UAE there are much better places to stay, the property is extremely tired. The rooms need huge amounts of maintenance. The cleaning teams are time checked and so miss many things leading to the rooms being left dirty or areas not being cleaned at all
the food and the buffet restaurants is the same every day almost only slight changes, the second restaurant for the buffet was closed and we weren’t told this which led to huge queues in the main restaurant
but the worst thing is the restaurants that you have to book into which is where the good food is they limit the amount of people who go into these at night I would say they’re probably working on about 50% occupancy of the actual restaurant. I’m not sure if this is cost saving for food cost or staffing problems, but it was an absolute joke when we actually got into these restaurants to see half the restaurant empty and queues in the main restaurant. In my opinion look elsewhere, there’s much better options in Dubai than this.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Children 17 years old and under | AED 75.00 (approx. NZD 34.44) per person |
Adult | AED 120.00 (approx. NZD 55.10) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2011
- Renovated: 2014
- Number of Rooms: 283
With a stay at Rixos The Palm Hotel & Suites in Dubai, you'll be 3.5 mi (5.7 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai. This luxury hotel is 10.9 mi (17.5 km) from Souk Madinat Jumeirah and 11 mi (17.7 km) from Wild Wadi Water Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at A La Turca, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dubai? This hotel has 682 square feet (63 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 230 air-conditioned rooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at A La Turca, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dubai? This hotel has 682 square feet (63 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 230 air-conditioned rooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Hot Spring
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up ServiceAdditional charge
Bar
Nightclub
Basketball Court
Tennis Court
Table Tennis Room
Restaurant
Multi-Function Room
Children's Pool
Children's PlaygroundFree
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Hot Spring
Spa
Fitness Room
Bar
Children's Playground
Kids' Club
Restaurant
Restaurant
Cuisine: Japanese
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