Xclusive Maples Hotel Apartment Reviews
Xclusive Maples Hotel Apartment
P.O. 126012 - 12A St, Dubai, United Arab EmiratesView Hotel Details
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1 night
Xclusive Maples Hotel Apartment Guest Reviews
3.5/5
57 review
Verified reviewsLocation3.6
Amenities3.6
Service3.5
Cleanliness3.6
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All Reviews(57)
Positive reviews(45)
Reviews with photos/video(2)
Negative reviews(12)
Vishwaraj
Executive Studio Apartment
Stayed in Mar 2024
Business travelers
48 review
Posted on Mar 28, 2024
It was good experience.. hotels is in BurDubai and accessible. I had taken bed and breakfast .. This hotel is a decent place for family to stay. Hotel has 24/7 reception.
RAZAK 阿卜杜
Executive Studio Apartment
Stayed in Feb 2024
Solo travelers
3 review
Outstanding
Posted on Feb 14, 2024
Nice and clean apartment
Anonymous User
Executive Studio Apartment
Stayed in Jan 2023
Business travelers
1 review
Posted on Feb 19, 2023
Hotel Apartment is Popular destination in Bur Dubai though little far from Metro. Services in common Area is limited, small swimming pool , small cafe etc . Studio Room was small compare to other hotel apartments. It's an average hotel apartment, not suitable for long stay
Muhammad Nadeem Kamran
Executive One Bedroom Apartment
Stayed in Dec 2021
Couples
19 review
Very Good
Posted on Jan 27, 2022
Worth of money
Harryhavetwins
Executive Studio Apartment
Stayed in Jan 2024
Business travelers
18 review
Outstanding
Posted on Feb 23, 2024
For a business trip, the location is convenient. It is very convenient to the World Trade Center and the Old Town. The room is spacious and exceeded expectations. The surrounding is quiet and there are large supermarkets nearby.
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Anonymous User
Executive Studio Apartment
Stayed in Nov 2023
Business travelers
101 review
Posted on Dec 2, 2023
The hotel management colludes with the local thief fraud gang. Most of the hotel employees and cleaners are members of the local Indian thieves. Please be vigilant!
Hotel staff will place customers near the rooms of their thieves! Convenient for stealing!
Hotel management are the biggest liars and thieves! The customer forgot something valuable in the room, the hotel lied and said it was not found, the hotel lied and stole! Hotel managers are very bad liars and thieves! Should have been arrested sooner!
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Guest User
Deluxe Studio
Stayed in Oct 2021
Solo travelers
5 review
Very Good
Posted on Nov 2, 2021
Stayed here for about a week. Because it is a service apartment, the service may not be as efficient as that of a hotel. I stayed in a room facing the sun, which has floor-to-ceiling windows. If you are unlucky enough to stay in a room facing the shade, it will be very cold.
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Heihei
Executive Studio Apartment
Stayed in May 2022
Business travelers
15 review
Outstanding
Posted on Jul 26, 2022
really can't say
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Guest User
Stayed in Mar 2024
Other
0 review
Outstanding
Posted on Mar 1, 2024
Aqib and Shoukat were very quick and professional when my hot water heater decided to quit on me. They did the repair very quickly and now I have hot water to shower again. Because I am able to stay clean, my wife lets me sleep in the same bed again. These two literally saves my marriage. 👼🛠️👼
Response from Property: Dear Valuable Guest, Thank you for staying with us and we are delighted to note that you had a pleasant experience . We appreciate your valuable feedback on our services and staffs. The entire team especially Aqib and Shoukat highly appreciates your gracious comments. Thank you once again for your review and we are looking forward to host you back at Xclusive Maples Hotel Apartments in the vibrant city of Dubai soon again. The place to stay, A home when away. Warm Regards, Management Xclusive Group of Hotels
Guest User
Stayed in Mar 2024
Other
0 review
Outstanding
Posted on Mar 1, 2024
Maples Hotels & Apartment is very nice place to stay in Bur Dubai… All the staff is well trained and well mannered right from Front desk to Room Service. house Keeping etc Prompt Sevices for any request… specially Aquib from Maintainane all ther other staff is also very cooperative like of them… I really love staying here at Maples…..
Response from Property: Dear Azaang, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on your stay with us and appreciate your valuable feedback on our services and staffs. The entire team including Aquib highly appreciates your gracious comments. Thank you once again for your review and we are looking forward to host you back at Xclusive Maples Hotel Apartments in the vibrant city of Dubai soon again. The place to stay, A home when away. Warm Regards, General Manager Xclusive Group of Hotels
Ivan
Stayed in Feb 2024
Other
Posted on Feb 25, 2024
This hotel might have been good 20 years ago but from that time there was most likely no change of furniture or reconstruction.
But you can survive old cabinets or couch but the main issue is that there is a weird smell around hotel and rooms and that the room was simply not clean, mold in the shower and other places, dust on every lamp and the main dusty couch in Premium Appartment was a joke - we dared not to sit on it.
Only the location is good and hotel staff was nice and helpful (e.g. when we asked for new clean sheets).
It has been the worst value for money ratio ever and after 1 day we were out.
Gabriel L
Stayed in Feb 2024
Solo travelers
Outstanding
Posted on Feb 19, 2024
Aqib was an excellent maintenance man. He fixed everything very quickly. He did a great job! He was very kind and his communication was very clear. He always came when we needed him to come. Aqib is a very friendly person who anyone would enjoy to meet.
Response from Property: Dear Mr. Gabriel, Thank you for staying with us and for your kind review and recommendation. We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you. The entire team including especially Aqib highly appreciates your gracious comments. Thank you once again for your review and we are looking forward to host you back at Xclusive Maples Hotel Apartments in the vibrant city of Dubai soon again. The place to stay, A home when away. Warm Regards, Management Xclusive Group of Hotels
Leisl D
Stayed in Feb 2024
Couples
Outstanding
Posted on Feb 14, 2024
My wife and I have been staying here for a few months now and have really appreciated different staff we've met. One that stands out to us is Vinod. He has been very dilligent in the process of cleaning our room he always makes the bed nicely and goes the extra mile to tidy up the place. We appreciate all his help. If you stay on the 3rd floor, you may just meet him. :)
Response from Property: Dear Mr. Leis, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you and your wife had a pleasant experience on your stay with us and appreciate your valuable feedback on our services and staffs. The entire team especially Vinod highly appreciates your gracious comments. Thank you once again for your review and we are looking forward to host you back at Xclusive Maples Hotel Apartments in the vibrant city of Dubai soon again. The place to stay, A home when away. Warm Regards, Management Xclusive Group of Hotels
FarAway37532090509
Stayed in Feb 2024
Family
Outstanding
Posted on Feb 14, 2024
Dear Mr. Naveed, I wanted to take a moment to express my sincere gratitude for the outstanding hospitality you provided during my recent stay at the hotel apartment. Your attention to detail and dedication to ensuring guests have a memorable experience did not go unnoticed. From your warm welcome to your assistance throughout my stay, you truly went above and beyond to make me feel welcomed and cared for. Thank you for your exceptional service and for making my visit so enjoyable. I look forward to returning in the future. Warm regards, Deepika NSH
Response from Property: Dear Ms. Deepika, Thank you for staying with us and for your kind review and recommendation. We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you. The entire team especially Mr. Naveed highly appreciates your gracious comments. Thank you once again for your review and we are looking forward to host you back at Xclusive Maples Hotel Apartments in the vibrant city of Dubai soon again. The place to stay, A home when away. Warm Regards, Management Xclusive Group of Hotels
TauseefBakkar
Stayed in Jan 2024
Couples
Very Good
Posted on Jan 19, 2024
Stayed with my husband for 3 months during summer 2023. Mr Harish a wonderful and comforting host as a manager, everyone From Harsh the receptionist, Vinod, Ramesh & Jeet the housekeeping Staff, Laundry man & Pavan the chef, were warm friendly and very kind. Would love to take it up again soon
Response from Property: Dear Mr. Tauseef, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on your stay with us and appreciate your valuable feedback on our services and staffs. The entire team especially Mr. Harish, Harsh, Vinod, Ramesh, Jeet and Chef Pavan highly appreciates your gracious comments. Thank you once again for your review and we are looking forward to host you back at Xclusive Maples Hotel Apartments in the vibrant city of Dubai soon again. The place to stay, A home when away. Warm Regards, Management Xclusive Group of Hotels