Westminster Dubai Mall
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dubai
Westminster Dubai Mall
Mall Residence, Dubai, Emirate of Dubai, United Arab Emirates
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With a stay at Westminster Dubai Mall in Dubai (Downtown Dubai), you'll be steps from Dubai Mall and 6 minutes by foot from Dubai Aquarium & Underwater Zoo. This apartment is 1.5 mi (2.5 km) from Burj Khalifa and 3.1 mi (5 km) from Dubai World Trade Centre.Show More
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Amenities
24-Hour Front Desk
Halal meals provided
All Amenities
Property Description
With a stay at Westminster Dubai Mall in Dubai (Downtown Dubai), you'll be steps from Dubai Mall and 6 minutes by foot from Dubai Aquarium & Underwater Zoo. This apartment is 1.5 mi (2.5 km) from Burj Khalifa and 3.1 mi (5 km) from Dubai World Trade Centre.
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3.6/5
Clean and accommodating, this hotel is very accessible and safe.
All 49 Reviews
Surroundings
Metro: Burj Khalifa/Dubai Mall
(1.5 km)
Metro: Financial Centre
(3.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Premier Studio with Partial Burj View
1 Double bed
Non-smoking
Air conditioning
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14
Superior Studio with Partial Burj View
1 Double bed
Non-smoking
Air conditioning
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10
Westminster Collections
1 Double bed
Non-smoking
Air conditioning
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9
Three Bedrooms Full Fountains and Burj View
Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 King bed ● Living Room:1 Single bed
Non-smoking
Air conditioning
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19
King Studio Apartment
1 Double bed
Non-smoking
Air conditioning
Private bathroom
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5
Large One-Bedroom Apartment
1 King bed
Non-smoking
Air conditioning
Private bathroom
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14
Two Bedrooms Full Fountains and Burj View
Bedroom 1:2 Single bed ● Bedroom 2:1 King bed
Non-smoking
Air conditioning
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9
One-Bedroom Apartment
Bedroom 1:1 King bed ● Living Room:1 Single bed
Non-smoking
Air conditioning
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Guest Reviews
3.6/5
49 reviews
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.8
- Service3.6
Average for similar properties in Dubai
AI Summary
Located near the Dubai Mall, this hotel provides easy access to dining, shopping, and attractions. It features good fitness equipment, full-size kitchen facilities, and well-equipped rooms with excellent service.
Phil_J
November 26, 2024
Absolutely amazing location with perfect view of Burj Khalifa. The room itself contains a fully fitted kitchen including microwave and dishwasher. It has a direct and easy access to Dubai Mall, Burj Khalifa and the Dubai Fountain. The room itself though is slightly old and might need a few things refurbished like the carpets look as they have been in there for a long time. All in all the location and view is absolutely brilliant and I would definitely go back there anytime.
Guest User
September 5, 2024
The stay at Westminster Dubai Mall was great and the staff were very kind and welcoming. Especially Bobby who helped a lot. Would definitely recommend it!
Drea Jane
April 28, 2024
Clean and accommodating, this hotel is very accessible and safe.
Guest User
February 23, 2024
Just a heads up, I want to clarify something. This place we're staying in isn't exactly like a hotel, it's more of a homestay. You know, where things might not be as polished as what you'd expect at a hotel.
So, here's the thing: the website advertises this place as a 5-star accommodation, but honestly, that's a bit misleading. I mean, a homestay doesn't really get rated with stars, right? And they're claiming it's part of the same property as a 5-star hotel nearby, but that's not entirely true. The service here is nowhere near what you'd get at a proper 5-star hotel. Case in point: if you need anything, you have to call a local number from your phone, and if your phone's international, tough luck. When I brought it up, they suggested using WhatsApp. Seriously?
And let's talk about the furniture. It's ancient. Apparently, it's been around since 2014 and hasn't been upgraded since. The sofa is almost broken, it goes deep down with a lot of noise. In a place like this, near Dubai Mall where it's bustling all year round, you'd think they'd want to spruce things up a bit, right?
Now, to be fair, the location is pretty awesome. Direct access to Dubai Mall? Can't complain about that. But honestly, if they hadn't advertised this place as a 5-star hotel, my expectations would have been different altogether.
And kudos to the staff for trying to sort things out. They offered to switch my room multiple times, but here's the kicker: all the rooms have the same shoddy furniture. They even offered me a free upgrade, but guess what? It came with a city view instead of the Burj view I booked. When I insisted on the Burj view, they asked me to pay extra. So yeah, the upgrade didn't really solve anything.
My Booking is nonrefundable for 7 nights, I couldn't stay there. I had to leave next day and with local authorities support I will get my money back.
Anyway, just wanted to give you the lowdown. Check out the photos for yourself.
Guest User
June 16, 2024
Long transit in Dubai
Guest User
February 13, 2023
From 4.02.23 to 10.02.23 we ordered an apartment: a room with a kitchen area + a bedroom. On February 5 at 20:00 we returned to the hotel and found that the water from our room was leaking into the hotel corridor. The bathroom and half of the living room were flooded with water. We were transferred to another room. The hotel staff helped with the move. The next morning we discovered that there is no hot water in the kitchen, if we use the water in the kitchen, the water flows out onto the floor, the hob does not work. We reported the problem to the reception and went on a tour. We returned in the evening and saw that no one was doing repairs. We reported again to the reception. 3 workers came and could not fix anything. We were offered to move again. We refused. Then the workers replaced the hob with another one, which was also not fully functional. The water was fixed the next day. As a result, two evenings in Dubai were busy with moving or renovation work. We do not recommend this hotel to anyone.
Guest User
August 6, 2022
It's was nice ! Specially location wise it's right there beside dubai mall .service is good , all amenities are avaliable, it's clean .and reasonable price . Specially for someone with families, kids ,it's fantastic . Anytime back and fourth to your hotel to shopping and restaurants .
Guest User
November 8, 2024
This hotel is 1. extremely informal; 2. has a bad service attitude
The hotel is actually a few rooms in EMAAR Residence that have been taken out to be used as a B&B. There is not even a front desk. There is only one person sitting on the sofa in the lobby to check in. So when we arrived, no one knew where Westminster was
This Westminster apartments is owned by the owner. At the same time, part of the building was given to Kempinski as a hotel, and the other part was left for EMAAR Residence. There are three parts in EMAAR Residence. Residence is a long-term rental apartment (the real front desk after entering the door is the front desk of the long-term rental apartment), Westminster and another Paradise are homestays (two sofas, one sofa has one family sitting on it, you can see the red circle in the picture), and there are also some scattered individual homestays in this apartment building
So it is very messy and scattered, even the room card is found in a book and given to you, there is only one card, and there is no second card
It was also very strange when checking in. After registering your information, the person who helps you check in will carry your suitcase to you first, check the room, and after a while, find the room card in a book for you
I spent the worst night in this hotel last night in all my visits to Dubai
The check-in process has been mentioned above, it is irregular; at the same time, the service attitude is bad. When they learned that I missed the plane and needed to go back to the room at 11 o'clock in the evening, they said that the room had been sold again and they also said that they would not arrange a room for me. When there were rooms available, they asked for extra payment before arranging accommodation. They didn't have the attitude to solve the problem. At the same time, when I was a girl with two suitcases and had nowhere to go, Mohammed, who checked me in at the front desk, was joking with other Arabs in the lobby and ignored me. His manager Asnee had a bad attitude on the phone and said that it was none of their business if they had nowhere to go at night.
Overall, it was a very bad place. It is recommended to stay in a regular hotel in Dubai
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Services & Amenities
Most popular business facilities
24-Hour Front Desk
More Amenities
Front Desk Services
24-Hour Front Desk
Food & Drink
Halal meals provided
Off-site
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AED 1,000.00 (approx. NZD 473.57) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 151
With a stay at Westminster Dubai Mall in Dubai (Downtown Dubai), you'll be steps from Dubai Mall and 6 minutes by foot from Dubai Aquarium & Underwater Zoo. This apartment is 1.5 mi (2.5 km) from Burj Khalifa and 3.1 mi (5 km) from Dubai World Trade Centre.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool.
Grab a bite to eat at one of the apartment's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar.
Featured amenities include a 24-hour business center, laundry facilities, and an elevator. Event facilities at this apartment consist of a conference center and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. 45-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool.
Grab a bite to eat at one of the apartment's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar.
Featured amenities include a 24-hour business center, laundry facilities, and an elevator. Event facilities at this apartment consist of a conference center and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. 45-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks.