Jumeirah Dar Al Masyaf

Jumeirah Dar Al Masyaf Reviews

Jumeirah Dar Al Masyaf

Madinat Jumeirah - King Salman Bin Abdulaziz Al Saud St, Al Sufouh, Dubai, Emirate of Dubai, 75157, United Arab EmiratesView Hotel Details
Jumeirah Dar Al Masyaf
Jumeirah Dar Al MasyafJumeirah Dar Al MasyafJumeirah Dar Al Masyaf
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Jumeirah Dar Al Masyaf Guest Reviews

4.7/5
Amazing
48 review
Verified reviews
Location4.8
Amenities4.8
Service4.5
Cleanliness4.7
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All reviews(48)
Positive reviews(47)
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Awesome stay(17)
Classy environment(7)
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Loved the view(6)
Clean and tidy(5)
Awesome amenities(5)
Negative reviews(1)
lexia
Palm House Garden Room Non Smoking
Stayed in Aug 2023
Couples
7 review
5.0/5
Outstanding
Posted on Sep 28, 2023
Jumeirah never disappoints. Nothing is lacked in Jumeirah..! It was my first time in Dar al masyaf and wow i thought Al qasr is the best until now!! They try to grant everything u ask for(the view etc) but Al qasr give anniversary mini cake but Dar al masyaf didnt which was the only minor downside. and what more can i say about the staffs in Jumeirah.. even the abra drivers are too kind... im not sure how to spell his name but Zammen the abra capatain made my experience there even more memorable(he's in the picture!), Jumeirah should either promote him or increase his wages!! I will definitely return next year, Jumeirah resorts are one of the biggest reason for visiting dxb every year. You just feel like ure in heaven
Esther Li
Palm House Garden Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The check-in experience was very good! This is the third time I’ve stayed at the Castle Series, and every time I feel like it’s great to come here! What I like most is the canal here, especially the exotic Arabian style. And shooting Burj Al Arab on the canal is definitely the best position.
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LisA
Arabian Summer House King Room
Stayed in Jun 2024
Family
10 review
4.2/5
Very Good
Posted on Jul 21, 2024
The hotel has a water park, Wild Wadi, which is smaller than Atlantis. There are no shark crossings where you can see marine life, and no high slides. But it is enough for children to play. There are not many people in general. The advantage is that you don’t have to leave the hotel and it is free (it is best to confirm how many people will be given free admission before booking), and there are not as many people as Atlantis. There are speedboats and other projects on the beach. The hotel is along the coast on one side and surrounded by canals inside. The two hotels share a hotel lobby. The Summer Palace is the villa area inside, the area on the left side of the map. There are still a lot of greenery and it is well maintained. Several rooms form a villa/villa, sharing a courtyard and lobby. A little further away from the main pool, there will be a small swimming pool in the middle of several villas. Let’s focus on the room type. If you don’t book well, it will affect the quality of your stay. It is recommended to book a sea view room on the 2nd floor. I think the privacy of the first floor is not acceptable. The floor-to-ceiling windows on the first floor are basically internal roads, and there are frequent battery cars coming and going. If you don't draw the curtains, you can basically see everything. If you draw the curtains, you can't see outside. There is a piece of grass between the better windows and the road, but you can still see inside the room. The rooms on the second floor are much better in this regard. The room orientation is roughly divided into 3 categories. The first row of 8 buildings has a sea view in front and an inner canal in the back. It is also a recommended room type. Just walk to the beach, no need to wait for battery cars or boats, and you don't need to spend money to rent a pavilion on the beach to see the sea. You can just stand on your balcony and watch while enjoying the air conditioning; the second type has a view of the inner canal on one side; the third type is that you can only see the greenery. If you book the first floor, some of this type of room may only see the hotel wall and a small piece of grass, and the lighting is not very good. In short, you get what you pay for, and the difference is still a bit big. In terms of decoration, some details are not paid much attention to, and many sunny corners are easy to bump into. For example, the large iron chandelier at the door has a corner that is tilted outward and is about the same height as the head. Be careful when entering and leaving the door. The tiles at the corner of the corridor are the same color on both the upper and lower floors. It is easy to kick the corner of the upper floor if you walk closer. The electric car buggy and boat abra are free, basically available at any time, and the attitude is good. When the boat is not busy, you can also go around the inner canal for a tour, but the canal water has an unpleasant smell in some places. You can contact the butler by phone to book a car or boat, but I have to complain about the butler service. I stayed for 4 days, the first 2 days were normal, and I couldn't find the butler for a day and a half. He was not sitting downstairs, no one answered the phone, and he didn't transfer it to other people. I left a QR code, and you need WhatsApp to contact online. If you can't find someone, you can't call a car to go out, and if you forget to bring your room card, no one will help. In this case, you can only call the front desk through the external line, and it is very inconvenient for them to transfer the notification internally. I waited in the lobby for half an hour without bringing my door card. During this period, I called the butler more than 10 times, but no one answered or transferred the call. Of course, the housekeeper at check-in still provided good service. We felt that the original room type was not good, so we asked about the price of upgrading to a different room type. He accompanied us to the newly upgraded villa. After we were satisfied, he helped us complete the formalities and contacted the luggage before going back. There was nothing to complain about the cleaning and night bed. They did everything silently. Different villas have food and drinks at different times. The villas near the sea only have happy hour beer and soft drinks from 5 to 7 o'clock, and some other villas are said to have an additional happy hour with food such as pies. Let's talk about the catering. Breakfast can be chosen in the main building or by the swimming pool. I only experienced the breakfast in the main building. There are all kinds of Western varieties, but there are not many Chinese choices, no noodles and porridge, and some steamed food. The quality is still good and the replenishment is fast. There are more people, which should be because the two hotels share it. After eating at 9 o'clock, there are about 6 or 7 groups of people standing outside waiting for a seat... If the hotel does not provide a full meal, it is recommended to eat out for lunch and dinner as much as possible. The quality of the hotel room service is OK, but the price is quite expensive. Any order is more than 150 or 200. For example, spring rolls are 150. Tried Zheng He Chinese Restaurant, 3.5 points. In addition to the good view, it is expensive and the service and dishes are very average. Hot and sour soup is 80 RMB (the following are all RMB prices). I was so bored that I had to drink sparkling water, and I didn't even finish a small bowl. Sushiyaki is not a hotel restaurant, but it is located in the hotel area. Japanese food is still fresh, but some dishes are not very cheap. 4 pieces of salmon are 110 yuan, fried noodles are 90 yuan, and it is enough to eat 4 times in 4 days. I used UnionPay and it said it failed, so I paid cash. When I went to eat again, I was asked to check again because I only received a text message of deduction. After checking, it said that the swipe was successful. I applied for a refund and had to wait about 2 weeks... The attitude was very good, but the settlement was too inconvenient, so I had to bring more cash. In addition, although all the stores here charge service fees, they will charge you extra for sparkling water or water, and they will not quote you first. The price is about 50 to 70 yuan. There is nothing to be embarrassed about, just say no, or ask how much it costs. The hotel claims to have 20 restaurants, but I didn't find anything particularly good after staying there for a few days. In short, it is better to take a taxi to the nearby mall to eat. It costs 30 yuan one way to mall of emirates, and you can have a few more meals. In general, because there are no good restaurants, some shortcomings in service, and no unique scenery, I will choose other similar hotels next time.
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6/17
Tangniumami
Gulf Summer House Arabian Deluxe King Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel is really very beautiful. The style of the summer palace is particularly exotic. There is a beach behind the room. The sand is very clean and the shells are very beautiful (just not as many types of shells as on the islands haha). The breakfast is also very good, and there is no charge for children (the child is 10 years old). The room is very large and spacious. You can also enjoy the free water park. You can shuttle between the 4 hotels at will. Just ask the butler to help call a car, or you can take a boat at the pier by yourself
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6/9
Guest User
Palm House Lagoon Room Non Smoking
Stayed in May 2024
Solo travelers
11 review
4.8/5
Amazing
Posted on Jun 15, 2024
It was a very pleasant stay. The room in the Summer Palace Villa was so wonderful. The whole hotel was like an oasis in the middle of the desert, with an elegant environment. The room was spacious and comfortable, and all the service staff were warm and thoughtful. I wanted to go to the restaurant of the Sailboat Hotel next door, and the butler called a golf cart to take me from the entrance of the villa to the entrance of the Sailboat Hotel lobby. The breakfast restaurant was very exquisite and the food quality was good, but even in the off-season, there were a lot of people, and the restaurant service was a bit cramped.
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6/11
Jinglixinzhiqing
Palm House Garden Room Non Smoking
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 13, 2024
If it is your first time to travel to Dubai, it is safe and secure. If you are traveling with your family, young and old, the waiters here are proactive and thoughtful. The Summer Palace is a villa area in the hotel group. The environment is comfortable and close to nature. It is indeed a little far from the core area of ​​the hotel, but there are cars in the courtyard for pick-up. However, you really can't be impatient. After all, you are on vacation, so take it easy. You can also choose to walk. It is also recommended to choose boat pick-up during the day, which is also a good experience. The sanitation and facilities are also assured, after all, there are five-star quality.
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6/7
Guest User
Palm House Garden Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The hotel is excellent and the food is very complete. The only problem is that the traffic is quite congested. It is recommended to plan and prepare time in advance. However, if you are not traveling for business, staying in the hotel is the best enjoyment.
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bluecrane
Palm House Garden Room Non Smoking
Stayed in Feb 2024
Family
37 review
4.7/5
Amazing
Posted on Mar 17, 2024
Cleanliness: What surprised me a bit was the fact that the cheese section at breakfast was infested with flies. The waiter saw me taking pictures and came up to catch up. Facilities: The hotel is 20 years old, but it is still in good condition. It would be better if the bath water were bigger. Finally, the toiletries are no longer produced in Yangzhou and Shenzhen, but from the Czech Republic. Service: From the moment you get off the bus to the moment you walk into the room, there are already four or five waiters. However, I got a room with extra beds for three adults. Unlike the other two hotels, they will provide extra items for the third person. But everything is enough. Water is in glass bottles. There are two breakfast options. The one on the beach is half a buffet (a variety of eggs and drinks are ordered, including salmon and turkey slices), and the other half is a meal. There is also a purely self-service restaurant. Several Internet celebrity restaurants allow butlers to help make reservations and then charge the bill (but without discounts). There are too few deck chairs on the beach. Foreigners just throw in a towel and grab an umbrella. In the off-season, there are no empty seats. Tents are available for an additional fee. Although the water park is free to enter, lockers start at 39 Dh and towels start at 39 Dh (please bring your own towel). Taxis at the door are normally metered and are half cheaper than taxi-hailing apps (estimated to be 150 yuan, actual 91 yuan). Rooms: Five or six rooms surround an Arabian courtyard, where you can bask in the sun or drink tea. There is a happy hour at the entrance of the courtyard from 17:00 to 19:00 every day. For two hours, champagne, wine, carbonated drinks, fruits, and snacks are all free.
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6/11
Guest User
Palm House Garden Room Non Smoking
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 6, 2024
You can take the ferry boat and bus for free Free access to three other hotels There are two breakfast options (one is downstairs in the main building, the Royal Palace, with a wide variety of options; the other is near the Harmony Palace, a French semi-buffet with more beautiful scenery) The service was excellent There are thirty or forty restaurants in the resort (the most famous is Pierchic, which has great views but average taste; there is also Shimmers, which tastes good and you can see the Burj Al Arab Hotel up close)
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6/9
sweetpeanut
Palm House Lagoon Room Non Smoking
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 17, 2024
I really like the Castle Hotel. You can enjoy the facilities and services of four hotels by staying in one hotel. There is a super long private beach, free canal boat rides (you can also have afternoon tea), a free water park (not worse than Atlantis's water park, but much less crowded), and a lot of restaurant options. I will stay here next time!
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6/8
Guest User
Palm House Garden Room Non Smoking
Stayed in Jan 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The second time I went to Dubai and the second time I stayed at Madinat Jumeirah. The experience was more amazing than the last time. This time I stayed at Summer Palace Vila, which was great. The view on the second floor was beautiful and the service staff were very friendly. You can travel within the hotel by boat or shuttle bus. There are very few people in the swimming pool and beach, so the privacy is very good. Every time I go to Dubai, I must stay in this hotel. My children love it very much.
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6/7
Avenmak
Palm House Lagoon Room Non Smoking
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Well worth it! It's not its problem, it's mine. If the budget is not very tight, you can really try it. It is recommended to stay at the hotel on the day of check-in and the next day to enjoy the five-star facilities and services. You will find that having money is great. From another perspective, it should be more motivating to work hard in the future😂
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Guest User
Palm House Garden Suite
Stayed in Nov 2023
Family
12 review
5.0/5
Outstanding
Posted on Jan 14, 2024
as good as before. This is the third time I've stayed here for New Year's Eve. The SPA is also highly recommended!
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6/15
Xiaoxiaoaitian
Palm House Lagoon Room Non Smoking
Stayed in Dec 2023
Family
13 review
5.0/5
Outstanding
Posted on Feb 4, 2024
It was a wonderful trip. The housekeepers Santiago and Winnie were very friendly, and the housekeeper Naty was also very dedicated. What’s even more enjoyable is that the drivers and captains who travel every day come from different countries and provide detailed introductions. awesome.
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Guest User
Palm House Garden Room Non Smoking
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 31, 2024
I like it so much! A hotel that brings you the perfect vacation experience! Attentive to every staff member! At 7 o'clock in the morning on January 29, I took a family of staff to watch the sunrise. I forgot his name. I was so touched! King who checked in was super gentle, considerate, patient and meticulous. People who never bother to comment must praise this hotel! I will stay here again next time I come to Dubai!
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