Towers Rotana

Towers Rotana Reviews

Towers Rotana

Sheikh Zayed Rd - Trade Centre - Trade Centre 1, Trade Centre, Dubai, Dubai Emirate, United Arab EmiratesView Hotel Details
Towers Rotana
Towers RotanaTowers RotanaTowers Rotana
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1 night

Towers Rotana Guest Reviews

4.2/5
Very Good
70 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(70)
Positive reviews(47)
Reviews with photos/video(5)
Negative reviews(2)
Guest User
King Room
Stayed in Dec 2023
Business travelers
6 review
3.5/5
Posted on Jan 7, 2024
the staffs are very friendly and helpful, the. rooms are very clean.
Response from Property: Dear 特大床间Thank you for your review on Ctrip.We are pleased to hear that your experience was exceptional. We sincerely thank you for your kind feedback and eagerly anticipate the opportunity to welcome you again in the near future.With best regards,Stefan ThumigerGeneral Manager
Guest User
King Room
Stayed in Apr 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on May 2, 2024
Best view
SKYTOUR
Stayed in Feb 2024
Travel with friends
22 review
3.2/5
Posted on Feb 15, 2024
not bad
Jilier86
King Room
Stayed in Jan 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 13, 2024
Very satisfied. Will definitely stay here next time. like.
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Response from Property: Dear Jilier86,Thank you for your review on Ctrip.It is truly a pleasure to read how fantastic your visit was at Towers Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the future.With best regards,Stefan ThumigerGeneral Manager
Guest User
King Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The location is very good, the breakfast is delicious, the property management is very good, I will choose this hotel next time
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Guest User
King Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Very good, very good
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your review on CTrip.We are pleased to hear that your experience was exceptional. We sincerely thank you for your kind feedback and eagerly anticipate the opportunity to welcome you again in the near future.With best regards,Stefan ThumigerGeneral Manager
Guest User
Window-Seat View Room - Twin Beds
Stayed in Dec 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 11, 2023
The location of the hotel is very good, next to the subway station, the transportation is very convenient
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Mingziqusantian
Window-Seat View Room - King Bed
Stayed in Dec 2023
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Comfortable experience on the return trip
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Response from Property: Dear Mingziqusantian,Thank you for your review on Ctrip.We are really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you back at Towers Rotana.With best regards,Stefan ThumigerGeneral Manager
うしじましょうり
Guest Room - King Bed
Stayed in Mar 2022
Travel with friends
2 review
1.0/5
Posted on Mar 6, 2022
The location is pretty good! It is one stop from the station where Burj Khalifa and Dubai Mall are located, and a 5-minute walk from the nearest station! There is also a pool, sauna and gym! !! There is also a feeling of cleanliness, so it is recommended!
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L9546NStracyb
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel is excellent value for money, clean, good sized rooms and amenities. The staff are friendly, helpful, cheerful and clearly enjoy their jobs throughout the hotel and you are welcomed with smiles and offer to assist you at every turn. The food is of such a high level and you can enjoy fine dining, pub food or a quick and tasty snack at the pool but regardless of where you eat the quality far surpasses the price! We have experienced the cuisine at Teatro for the Saturday brunch where we were blown away by the choice on offer and quality of the food and selection from fois gras, sushi, sashimi, tempura, paella, fresh pasta from the live cooking station, lobster, to beef wellington and Sunday Roasts. The cheese selection and salads are also worth a mention as are the desserts. Similarly the selection in the Long Bar is intense and in addition to the traditional pub favourites, there is an exceptional range of pork products for non Muslims. A favourite of ours by the pool is the club sandwich. We also used the club lounge during our stay and found the service to be second to none. Before check in we were able to email directly and check various things - I have a dairy allergy and this was dealt with and food was adapted to accommodate me with nothing ever being too much trouble. We highly recommend this hotel and look forward to returning soon.
6/18
Response from Property: Dear L9545NStracyb, Thank you for your review on TripAdvisor. We are thrilled to receive your positive feedback about our products and services. Comments like yours motivate our team to consistently deliver exceptional service to all our guests. Thank you once again for your kind words, and we eagerly look forward to the opportunity to welcome you back to Towers Rotana. With best regards, Stefan Thumiger General Manager
Tracey C
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 3, 2024
Our greeting was lovely, we were informed that we were upgraded to a suite, which had a living area, bedroom and 2 toilets. We had an enclosed balcony with great views. STAFF - absolutely fantastic, so accommodating and genuinely lovely FOOD- we had half board dine around - soooo worth it (3 courses) Tietro - Asian style cuisine, delicious. Longs Bar - great choices and delicious. Flavours on 2 - buffet style- great. LOCATION- right by the Metro and taxis always available POOL AREA _ so needed after a long hot day sightseeing (lifeguard on hand a all times) OVERALL- a great hotel which I would fully recommend thank you
Response from Property: Dear TraceycQ7328HB, Thank you for your review on TripAdvisor. We are thrilled to receive your positive feedback about our products and services. Comments like yours serve as a source of motivation for our team to consistently deliver exceptional service to all our guests. Thank you once again for your kind words, and we eagerly look forward to the opportunity to welcome you back to Towers Rotana. With best regards, Stefan Thumiger General Manager
Michael795
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 28, 2024
Perfectly located only 100m from rail, fantastic staff who went out of their way to please. Polite and courteous with nothing to difficult for them to handle. Our 2 bedroom apartment was exactly what we needed and along with the in-house facilities of a pub (great burgers), gym, pool in/house dining, we were spoilt. Thank you to the entire team at the Towers Rotana. We have found our home whenever in Dubai. Thank you
Response from Property: Dear Michael, Thank you for your review on TripAdvisor. We greatly appreciate receiving your ratings and comments, which bring us immense pleasure. We take pride in our exceptional team, dedicated to extraordinary crafting experiences and unforgettable memories for our guests. Thank you for highlighting our facilities and for your detailed review. We are confident that our entire team eagerly anticipates the chance to welcome you back to Towers Rotana. With best regards, Stefan Thumiger General Manager
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 17, 2024
The service was warm and friendly from check-in to check-out. Our room was immaculate and very comfortable. My only gripe was that I tried to ensure a non-smoking room prior to arrival but was told they would try - so I didn't get an absolute before. It was okay on the day.
Guest User
Stayed in Sep 2024
Solo travelers
2.0/5
Posted on Sep 14, 2024
1 week holiday to Dubai staying at the Towers Rotana. It’s a more business oriented hotel, all inclusive was disgraceful. I felt segregated, your choice was less than what the hotel served, all inclusive drinks were basic and more or less undrinkable, the food in the restaurant was just tepidly warm and I got food poisoning on my 5th day. I would recommend this hotel . Nobody was interested on reception, bed was rock hard and gave me a seriously bad back. Pool are is minimal, pool side snacks on AI were a joke really. Bathroom was so small I had to step into the bedroom to dry off. Basically I was treated as a bit of an outcast purely because I was single man and all inclusive, I took the trip to rebuild my life after losing my wife to MND this year. Was a waste of time.
Guest User
Stayed in Sep 2024
Family
4.0/5
Very Good
Posted on Sep 12, 2024
I was here on a short stay during the FIFA 2022 World Cup finals on a short stay A busy financial hub far from the airport Lobby was small but crowded , but cosy bed rooms reasonable spa facility not within the hotel itself the ground floor bar restaurant was lively to watch the football ball Break fast was great Coffee shop is small , transport port facilities were available to the mall and beach 3.5-4 stars Quite a few eat outs by the road s side too