Bur Dubai - 17 A St, Al Mankhool, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Golden Sands Hotel Apartments Guest Reviews
4/5
Very Good
244 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness4.2
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All reviews(244)
Positive reviews(221)
Reviews with photos/video(46)
Awesome stay(41)
Friendly staff(32)
Convenient location(18)
Large rooms(15)
Delicious breakfast(15)
Perfect for families(10)
Near shopping area(8)
Many amenities(5)
Negative reviews(23)
Guest User
Family Suite(Golden Sands 3)
Stayed in Jan 2025
Travel with friends
14 review
3.7/5
Posted on Feb 25, 2025
The room is well maintained. There is few supermarkets within working distance.
Budakz
Family Suite(Golden Sands 3)
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 25, 2024
They meet our expectation, hotel is clean and tidy, amenities are accessible , receptions are accommodating and friendly. Staff are nice and fast. All in all we are very happy to have stayed and will definitely be back to the same hotel apartment soon.
Response from Property: Dear BudakzThank you for your review as well as your kind words and for acknowledging our team! We are thrilled to hear that you had a fantastic stay with us. Our team strives to provide top-notch service, and your compliments validate their hard work and dedication. We truly appreciate your feedback and can't wait to welcome you back for another memorable experience in your home in the Emirates.Sincerely,Pavel BerezinFront Office Manager
Guest User
Deluxe Studio (Golden Sands 5)
Stayed in Oct 2024
Family
21 review
2.5/5
Posted on Nov 22, 2024
The location is far from town. A bit confusing as it has a few building of the same name . Abit of walk to the metro
Guest User
Two Bedroom Premier Apartment(Golden Sands 10) Non smoking
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
Great hotel, really clean, friendly and helpful staff, spacious apartments, good breakfast and good for children. Would highly recommend
Response from Property: Dear Valued Guest Thank you for taking the time to leave us such a wonderful review! We at the Golden Sands Hotel Apartments are thrilled that you had a great experience at our hotel. Your feedback means a lot to us, and we will continue striving to exceed your expectations. We can't wait to welcome you back for another fantastic stay I your home in the Emirates.Sincerely,Pavel BerezinFront Office Manager
ZURIEL
Executive Room(Golden Sands 5)
Stayed in Jan 2024
Solo travelers
7 review
4.5/5
Great
Posted on Feb 14, 2024
The place was neat and felt like home away from home. About 10 minutes walk to metro, great food from their restaurant and spacious room.
Response from Property: Dear ZurielThank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Apartments, your home in the Emirates Kind Regards,Pavel BerezinFront Office Manager
RVhuman
Deluxe Studio (Golden Sands 5)
Stayed in Jun 2024
Business travelers
11 review
3.5/5
Posted on Jul 20, 2024
I have stayed at this hotel couple of times. Facilities are good but the service is a let down.
I have asked for a quiet room and I was told by reception there could be some noise due to renovation, I was ok if there’s some noise in daytime due to renovation, but I wasn’t informed that there is a painting job going on and the strong smell of paint filled the room. When I informed the staff, I was told painting is not in the hotel but upon my insistence they checked again to confirm that painting is going on. I have informed the staff that smell of paint is strong and it’s a HEALTH AND SAFETY issue for the hotel guests. But I was told they can’t stop the painting.
Guest User
Deluxe Studio (Golden Sands 5)
Stayed in May 2024
Family
3 review
4.2/5
Very Good
Posted on Jun 24, 2024
An amazing place to stay with family. A little bit of disturbance due to some construction or upgrade going on but overall amazing.
Response from Property: Dear Valued Guest,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Apartments, your home in the Emirates Kind Regards,Pavel BerezinFront Office Manager
Guest User
Deluxe Studio (Golden Sands 5)
Stayed in Mar 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 26, 2024
Anis,my friend,glad to know u, u help me a lot,thanks through this China app. The hotel is so good ,people is very nice.
Response from Property: Dear Valued Guest,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Apartments, your home in the Emirates Kind Regards,Pavel BerezinFront Office Manager
Husam
Deluxe Studio (Golden Sands 5)
Stayed in Mar 2024
Family
1 review
3.0/5
Posted on May 11, 2024
It's a mixed bag, rooms are clean and tidy but furniture is old, some furniture is very old, for example the tv is from ps2 Era, no hdmi port, tv channels are analog and look like tvs from the 90s, the sofa was broken, they refused to repair it or replace it with another one, they offered a free extra bed for the baby as a compensation,which ruined the room and we had to ask them to remove it and preferred to use the broken sofa; it's not a good sign when your guest thinks sleeping on a broken sofa is the best option you have given them.
Staff is friendly but not all of them are experienced, for example, when I checked in I didn't have cash for the 300 dhz security deposit, so I used my debit card... it turned out that they hold the deposit with actually debitting, which works for credit cards but for doesn't for debit cards I still haven't been refunded the 300 and they didn't take responsibility for it even though the staff manager was involved... they said I should contact the bank, but it's their fault they should have asked if it was a debit or credit card. They even had the nerve to ask for 20 dhz for 1 broken glass and 1 broken cup (in reality those are cheap cup and glass that cost them like 1 dhz each), saying I needed to pay in order for them to issue a void command on their point of sale, which I did because it was only 20 dhz and I didn't have the time to argue, i hopes that someday 300 dhz will be refunded to my account.
Overall, it was an average experience given the price I paid, about 190dhz in April, which is not high season for Dubai and still not summer ... In summer It needs to be no more than 110 to make sense since it is 15 mins walking from nearest metro station and you would have to rely exclusively on taxis to move around.
Response from Property: Dear HusamThank you for taking the time to share a detailed review of your recent stay at Golden Sands Hotel Apartments . Your words are genuinely appreciated and will definitely help us make improvements that will allow us to continue providing unforgettable experiences. We hope that we will have an opportunity to welcome you back at Golden Sands Hotel Apartments .Sincerely,Pavel BerezinFront Office Manager
Guest User
Deluxe Studio (Golden Sands 5)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
It was good option for families to use the service apartment option.
Good Indian breakfast food options
Response from Property: Dear Valued Guest,Thank you for choosing Golden Sands Hotel Apartments and thank you for giving us a positive rating. It is a pleasure to know that you liked the staff hospitality. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We look forward to welcoming you at Golden Sands Hotel Apartments , your home in the Emirates All the best,Pavel BerezinFront Office Manager
M.IBRAHIM
Three Bedroom Premier Apartment(Golden Sands 10)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
nice area . and near to everything u need
Response from Property: Dear M. Ibrahim, Thank you for choosing the Golden Sands Hotel Apartments and for giving us a positive rating. It was indeed a pleasure to have been of service to you. We hope that your experience will encourage you to return for another stay, and we look forward to welcoming you back again here at Golden Sands Hotel Apartments , your home in the EmiratesAll the best,Pavel BerezinFront Office Manager
abdellaoui anis
One Bedroom Suite(Golden Sands 3) Non smoking
Stayed in Jan 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Mar 9, 2024
nice hotel apartment staff very nice ,,,, just was missing some amenities like iron machine has no steam not useful at all .... also electric car charger .... in dubai now each hotel must have one or 2 charger station
Response from Property: Dear Valued Guest,Thank you for your kind words and for sharing your positive experience with us at the Golden Sands Hotel Apartments! We are delighted to hear that you enjoyed your stay at our hotel. Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely,Pavel BerezinFront Office Manager
Guest User
Executive Room(Golden Sands 5)
Stayed in Jan 2024
Business travelers
29 review
3.2/5
Posted on Feb 28, 2024
service was good, staff is friendly and helpful.
The location is very good.
the facilities are very limited with only 1 restaurant and the food quality was very average.
The rooms were big but looked very old as some of the facilities in the rooms were very old , like the wash basins, the locks were not working sometimes.
Response from Property: Dear Valued Guest, Thank you for sharing your valuable feedback with us. We are constantly working towards meeting the highest standards for our guests. We hope to see you again. All the best, Pavel Berezin Front Office Manager
Guest User
Deluxe Studio (Golden Sands 5)
Stayed in Jan 2024
Business travelers
29 review
2.2/5
Posted on Feb 10, 2024
rooms were not clean. many devices in the room were not working properly. room lock had to be repaired
Response from Property: Dear Valued Guest Thank you for staying in Golden Sands Hotel Apartments. Your valuable feedback is noted. We do hope to welcome you in future. Kind Regards,Pavel BerezinFront Office Manager
Guest User
Deluxe Studio (Golden Sands 5)
Stayed in Dec 2023
Solo travelers
1 review
3.5/5
Posted on Jan 14, 2024
Stayed for a few days....descent hotel....value for money....nothing much wrong with anything
Response from Property: Dear Valued Guest,Thank you for sharing your valuable feedback with us. We are constantly working towards meeting the highest standards for our guests.We hope to see you again.All the best,Pavel BerezinFront Office Manager